The room is clean, but there are limited outlets. As you approach the building from the highway, you can see into the rooms and you can see mattresses stacked up against walls in some of the rooms. Make sure to get the actual shuttle because the Uber experience was negative and it cost us money on our own instead of the free shuttle as advertised. The staff is very kind. But there were mixed messages from one phone call to another around what services were available.
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酒店回复: Thank you very much for your feedback. WE really appreciate your business and time.
2.0分
商务出差
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Second time being here, the first stay wasnt bad but this time fell short.
I had an incident the first night with another customer being excessively loud with a ... friend of theirs at 3 am the staff tried but nothing was taken care of I was then promised some type of complimentary service for my inconvenience but the management could not be asked.
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酒店回复: hank you for sharing your feedback and for being a returning guest. We sincerely apologize for the disturbance you experienced during your recent stay and for the lack of follow-up regarding the promised service. This does not reflect the standards we strive to maintain.
3.0分
其他
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Unfortunately not a great experience. I came back from work to all my makeup bags ruined because of a roof leak in the bathroom. I asked to change rooms and they did give me one. However when I went into the new room, it smelled strongly of chlorine fumes, to the extent that I had to leave the balcony open for a couple hours cause it was making me sick.
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酒店回复: Thank you very much for your feedback. We really appreciate your business and time. We’re truly sorry to hear about the issues you encountered during your stay. A roof leak and the odor in your new room are absolutely not the experience we want for our guests. We appreciate you bringing this to our attention we can address the maintenance and housekeeping concerns immediately.
3.0分
其他
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I used to stay when it was TRYP
It was newer and it loos rundown now
I probably will not ever stay there again and that is a shame because I really used to like it but now I don’t .
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酒店回复: We’re truly sorry to hear about the issues you encountered during your stay. We have been completely renovated, and I would love for you to come back and stay with us. Again, I apologize for the inconvenience.
4.0分
其他
We liked very convenient to drive around room clean and easy parking only thing the water poor super slow 😳
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酒店回复: Thank you very much for your feedback. We appreciate your business and time. We have addressed the water issue. We look forward to hosting you.
看完美洲杯决赛入住的酒店，非常干净，非常宽敞，非常整洁。酒店很大很漂亮，算是非常新的。但是要提前一天预定从机场到酒店或是酒店去机场的接驳巴士，当天预定是不可以的。总体来说非常好的酒店。
前台接待员态度恶劣又懒散，我走到前台时他正在玩手机——非常令人不快，感觉他对工作根本没兴趣——总之就是敷衍了事。我问了他几个问题，他很不礼貌。给了我房卡后，他又给了我一张停车收据，事先既没问我有没有车，也没确认我是否需要停车。我以后绝对不会再去这家酒店了。
房间太脏了，很难处理。前台的Jason带我去看了另一个房间，但在我们去之前警告说情况不会好多少。我会上传照片，因为房间的每个角落，从墙壁到地板，再到天花板、水槽和淋浴间，都脏得一塌糊涂。而且遮阳帘坏了，卡在窗户顶部，根本无法遮挡阳光。
由于泳池的形状像拼图，所以不能游泳，也不能让孩子在里面玩耍。
我们拉上百叶窗，窗框就坏了。
The room is clean, but there are limited outlets. As you approach the building from the highway, you can see into the rooms and you can see mattresses stacked up against walls in some of the rooms. Make sure to get the actual shuttle because the Uber experience was negative and it cost us money on our own instead of the free shuttle as advertised. The staff is very kind. But there were mixed messages from one phone call to another around what services were available.
Second time being here, the first stay wasnt bad but this time fell short.
I had an incident the first night with another customer being excessively loud with a ... friend of theirs at 3 am the staff tried but nothing was taken care of I was then promised some type of complimentary service for my inconvenience but the management could not be asked.
Unfortunately not a great experience. I came back from work to all my makeup bags ruined because of a roof leak in the bathroom. I asked to change rooms and they did give me one. However when I went into the new room, it smelled strongly of chlorine fumes, to the extent that I had to leave the balcony open for a couple hours cause it was making me sick.
I used to stay when it was TRYP
It was newer and it loos rundown now
I probably will not ever stay there again and that is a shame because I really used to like it but now I don’t .
We liked very convenient to drive around room clean and easy parking only thing the water poor super slow 😳