This is a great hotel and somewhere I would stay again. The room was a perfect size for our family to spread out and relax.
3.0分
情侣出游
It was farther from UAB campus than I preferred and the rooms were not ready on time.
1.0分
商务出差
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Worst place ever.
They had a pipe burst..... was not professionally cleaned up. Half of our room is soaked. had go get extra towel just to stat on first floor. ( we had injured fur baby with us) We could not change rooms because THATS all they had. (bul**hit) the parking lot at 4am was almost empty. NEVER STAY THERE.... And just found out we paid twice.
5.0分
其他
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There was an issue with my room. Instead of waiting until I reached the property, she called me to discuss my options.
She also gave me a good restaurant recommendation.
The property had a water leak that day. I told her I will return for my receipt. However, to avoid me walking on the wet floor, she walked the receipt out to my car!! I felt special!!
1.0分
商务出差
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Thieves!!!! Beware, we stayed in 7 rooms for a work trip and had AirPods/electronics stolen out of 2 of the rooms. DIRTY. Also the rooms are filthy. Do not stay here.
3.0分
家庭亲子
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The staff was friendly, but the facility was missing some basic items. The shower didn't have shampoo or conditioner. There were no napkins at the breakfast. The TV in the room was damaged on part of the screen.
5.0分
其他
The dining area is spacious, staff was very cordial and efficient, The room was clean, spacious, equipped with several amenities for the guests.
5.0分
家庭亲子
Several restaurants close by. Limited options for breakfast. Staff friendly.
1.0分
其他
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Do not stay! Disgusting.
Filthy. Old. Outdated. Breakfast was horrible. But the staff..AMAZING! Rue and Peyton went above and beyond and tried their best to accommodate. But they cant do but so much with what theyre given. Do NOT BOOK HERE. SOFA BED IN KING 1 BR suite was DISGUSTING-had soooo much crumbs, a pacifier and blood stains all over the mattress, A/C didnt work in room. Marks all over the walls in hallways and room. Showers were sooooo dark and dirty. So much grime in there. No one is cleaning and upkeeping this hotel! Period. This should not be a Hilton. It should be a best western or motel 8.
5.0分
其他
Staff was excellent. Everything was nice, clean and smelled amazing.
This is a great hotel and somewhere I would stay again. The room was a perfect size for our family to spread out and relax.
It was farther from UAB campus than I preferred and the rooms were not ready on time.
Worst place ever.
They had a pipe burst..... was not professionally cleaned up. Half of our room is soaked. had go get extra towel just to stat on first floor. ( we had injured fur baby with us) We could not change rooms because THATS all they had. (bul**hit) the parking lot at 4am was almost empty. NEVER STAY THERE.... And just found out we paid twice.
There was an issue with my room. Instead of waiting until I reached the property, she called me to discuss my options.
She also gave me a good restaurant recommendation.
The property had a water leak that day. I told her I will return for my receipt. However, to avoid me walking on the wet floor, she walked the receipt out to my car!! I felt special!!
Thieves!!!! Beware, we stayed in 7 rooms for a work trip and had AirPods/electronics stolen out of 2 of the rooms. DIRTY. Also the rooms are filthy. Do not stay here.
The staff was friendly, but the facility was missing some basic items. The shower didn't have shampoo or conditioner. There were no napkins at the breakfast. The TV in the room was damaged on part of the screen.
The dining area is spacious, staff was very cordial and efficient, The room was clean, spacious, equipped with several amenities for the guests.
Several restaurants close by. Limited options for breakfast. Staff friendly.
Do not stay! Disgusting.
Filthy. Old. Outdated. Breakfast was horrible. But the staff..AMAZING! Rue and Peyton went above and beyond and tried their best to accommodate. But they cant do but so much with what theyre given. Do NOT BOOK HERE. SOFA BED IN KING 1 BR suite was DISGUSTING-had soooo much crumbs, a pacifier and blood stains all over the mattress, A/C didnt work in room. Marks all over the walls in hallways and room. Showers were sooooo dark and dirty. So much grime in there. No one is cleaning and upkeeping this hotel! Period. This should not be a Hilton. It should be a best western or motel 8.
Staff was excellent. Everything was nice, clean and smelled amazing.