Great Staff, good location, rate was reasonable and the room was clean, overall, it was a good experience
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酒店回复: Thank you for taking the time to share your feedback. I’m delighted to hear that you had a good experience with us and that our staff, clean rooms, convenient location, and reasonable rate all contributed to a pleasant stay.Our team takes great pride in providing a welcoming and comfortable environment, and it’s always rewarding to know we were able to meet your expectations.We appreciate you choosing our hotel and hope to have the pleasure of welcoming you back again soon.
5.0分
情侣出游
Ms Robin at the front desk was very pleasant and informative. Help us to check in a little early after a long drive. Much appreciated.
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酒店回复: We thank you for your recent stay and for sharing your feedback. We are thrilled to share it with Ms, Robin. We hope to see you again, travel safe!
1.0分
其他
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This was a one night stay and wouldn’t stay again. Bed was hard, shower ******, LOUD neighbors. They use the lock and slam the door so they don’t have to use their room key. All night and woke us up at 6am. Tried to have front desk make it better but they didn’t.
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酒店回复: Thank you for taking the time to share your feedback. I’m very sorry to hear that your stay fell short of expectations. A comfortable night’s rest is important, and I apologize for the issues you experienced with the bed, shower, and noise from neighboring rooms.It’s especially disappointing to hear that our team was not able to resolve the situation for you. This is not the level of service we aim to provide. I will be reviewing your comments with our staff to ensure we address these concerns and prevent similar situations in the future.We appreciate you letting us know what went wrong, and while I understand your hesitation to return, I hope you’ll consider giving us another opportunity to provide a much better experience.
1.0分
家庭亲子
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Room… they told me I paid for 2 bedrooms it was one bedroom with bunk bed on the other side. None of the tvs works, came on but didn’t work. I booked The room bc my son had his friends and they wanted a separate room. Separate rooms we didn’t get they said it was a suite. It was not a second door.
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酒店回复: The third-party booking agent should have went directly from our website and given you the correct information regarding our Bunk bed Suite. None of our rooms are separated by a door, any time you have an issue you can report it to us, and we will address it immediately. We will gladly provide you a refund/cancellation if you are not happy with the room type booked through your third-party agency.
4.0分
其他
Clean room,it’s quiet,free breakfast,parking well lit we stay there about three times a year .
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酒店回复: Thank you for your continued loyalty and for sharing such kind feedback. We truly appreciate you choosing to stay with us several times a year—it means a great deal to our entire team.I’m glad to hear that you consistently enjoy our clean and quiet rooms, well-lit parking, and complimentary breakfast. Providing a safe, comfortable, and welcoming environment is always our top priority, and it’s wonderful to know we’re meeting your expectations visit after visit.We look forward to welcoming you back on your next stay!
5.0分
家庭亲子
Room was clean. The breakfast was outstanding and the staff was great as well as friendly.
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酒店回复: Thank you for taking out the time to review your stay and for your recent stay. Your feedback means a lot to us; we hope to see you again. Travel safe!
5.0分
情侣出游
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Comfy king bed. Nice sheets. Various king pillows of different softness. Nice water shower head and pressure. Clean and I'm picky. A few areas of maintenance and deep cleaning needed but it's not disgusting like some other hotels. Wonderful breakfast with everything (except a nice assortment of fruits) even gluten free and vegetarian. Only downfall is the toilet paper which is useful and not very user friendly.
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酒店回复: Dear Lin, We thank you for your recent stay and for taking out the time to review your stay. We will share your feedback with the departments and address any concerns you may have. We hope to see you again, travel safe!
5.0分
其他
Variety of delicious foods to choose from. The coffee maker in the lobby was impressive. Extremely friendly staff, especially the lady at check-in.
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酒店回复: We thank you for your recent stay and for taking out the time to review your stay. We hope to see you again, travel safe!
5.0分
其他
The room was clean well stocked with amenities and the spaciousness was fabulous
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酒店回复: Thank you for your recent stay and for taking out the time to review your stay. We take pride in taking care of our guest and your feedback means a lot to us. We hope to see you again, travel safe!
5.0分
其他
Great place to stay!
Room was great! Clean & comfortable. Breakfast was great too. Good variety of food. Front desk staff were pleasant.
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酒店回复: We thank you for your feedback and recent stay. We hope to see you again. Travel safe!
Great Staff, good location, rate was reasonable and the room was clean, overall, it was a good experience
Ms Robin at the front desk was very pleasant and informative. Help us to check in a little early after a long drive. Much appreciated.
This was a one night stay and wouldn’t stay again. Bed was hard, shower ******, LOUD neighbors. They use the lock and slam the door so they don’t have to use their room key. All night and woke us up at 6am. Tried to have front desk make it better but they didn’t.
Room… they told me I paid for 2 bedrooms it was one bedroom with bunk bed on the other side. None of the tvs works, came on but didn’t work. I booked The room bc my son had his friends and they wanted a separate room. Separate rooms we didn’t get they said it was a suite. It was not a second door.
Clean room,it’s quiet,free breakfast,parking well lit we stay there about three times a year .
Room was clean. The breakfast was outstanding and the staff was great as well as friendly.
Comfy king bed. Nice sheets. Various king pillows of different softness. Nice water shower head and pressure. Clean and I'm picky. A few areas of maintenance and deep cleaning needed but it's not disgusting like some other hotels. Wonderful breakfast with everything (except a nice assortment of fruits) even gluten free and vegetarian. Only downfall is the toilet paper which is useful and not very user friendly.
Variety of delicious foods to choose from. The coffee maker in the lobby was impressive. Extremely friendly staff, especially the lady at check-in.
The room was clean well stocked with amenities and the spaciousness was fabulous
Great place to stay!
Room was great! Clean & comfortable. Breakfast was great too. Good variety of food. Front desk staff were pleasant.