酒店回复: Lamentamos saber que você não ficou satisfeito com os serviços de limpeza durante a sua estadia. De acordo com a política do Marriott, os serviços de limpeza são oferecidos em dias alternados. Na próxima vez que você se hospedar conosco, cobraremos o valor do serviço diário. Agradecemos por escolher o Courtyard by Marriott Russellville e deixar sua avaliação.
5.0分
其他
原文
翻译提供方：Google
住宿条件不错
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酒店回复: We're happy to hear you enjoyed your stay. Thank you for taking the time to leave a review.
5.0分
其他
原文
翻译提供方：Google
没有意见
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酒店回复: We're ecstatic to hear you enjoyed your stay! Thank you for taking the time to leave a review.
4.0分
家庭亲子
原文
翻译提供方：Google
这个地方很舒适
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酒店回复: Thank you for taking the time to leave a review. Please let us know the areas we need to improve.
5.0分
其他
原文
翻译提供方：Google
好地方
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酒店回复: We're happy that your stay went well & appreciate the feedback. Have a wonderful day!
5.0分
商务出差
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We are never disappointed with our stay at this Marriott. We travel through here several times a year. Always clean, modern and the staff is friendly and welcoming.
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酒店回复: I'm so happy to read this review! It's always lovely to have you stay with us & we appreciate your loyalty. Can't wait to see you again!
3.0分
家庭亲子
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Great room, good ac, comfortable beds. Incompetent staff, couldn’t seem to check out at the bar and daughter forgot her bag after checkout. Told them it was exactly where it was and they couldn’t find it. Or wouldn’t find it, in an attempt to keep it; turned back, and extra 90 minutes of time and and it was where she said she forgot it.
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酒店回复: I'm terribly sorry to hear you had issues with the staff in regards to your daughter's bag. If you have the time, could you reach out to our management regarding this issue?Thank you for taking the time to leave a review. We're happy that you found the facilities clean & comfortable.
2.0分
商务出差
Facility and staff was good, but no free breakfast, drinks and food stupid expensive.
Bought a $5.35 bottle of OJ that was expired.
Not going back,
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酒店回复: We are so sorry to hear that you did not enjoy the Bistro/Market. Most Courtyard brands offer the fresh made to order option but we also have other brands under the Marriott umbrella, such as Fairfield Inn and Residence Inn, that offer free breakfast. Can you please respond and let us know what type of juice you received as our orange juice is $3.27 after tax. Our goal is to make sure everyone has a great stay and hopefully when you come back to the area you will give us another chance.
5.0分
其他
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Weekend get away
We were assigned the room we had ask for. The room was clean and spacious. Staff was courteous and efficient. Will definitely stay there again.
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酒店回复: I'm happy to hear you enjoyed your stay & the placement of your guest room satisfied you. We appreciate you taking the time to leave a review. Please visit us again soon.
5.0分
家庭亲子
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Top notch Marriott property! We stayed here while in Russellville getting my son settled into his new apartment. He recv’d football scholarship from Arkansas Tech and we will stay here for EVERY one of his home games! The property, staff, food, bar…..excellent!
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酒店回复: We're ecstatic to hear you enjoyed your stay & will be returning to visit.Thank you so much for taking the time to leave a review, we appreciate your feedback.
位置好。
服务好。
价格高，服务却很差。
房间清洁和维护比较困难。
住宿条件不错
没有意见
这个地方很舒适
好地方
We are never disappointed with our stay at this Marriott. We travel through here several times a year. Always clean, modern and the staff is friendly and welcoming.
Great room, good ac, comfortable beds. Incompetent staff, couldn’t seem to check out at the bar and daughter forgot her bag after checkout. Told them it was exactly where it was and they couldn’t find it. Or wouldn’t find it, in an attempt to keep it; turned back, and extra 90 minutes of time and and it was where she said she forgot it.
Facility and staff was good, but no free breakfast, drinks and food stupid expensive.
Bought a $5.35 bottle of OJ that was expired.
Not going back,
Weekend get away
We were assigned the room we had ask for. The room was clean and spacious. Staff was courteous and efficient. Will definitely stay there again.
Top notch Marriott property! We stayed here while in Russellville getting my son settled into his new apartment. He recv’d football scholarship from Arkansas Tech and we will stay here for EVERY one of his home games! The property, staff, food, bar…..excellent!