We always enjoy the unique experience of staying at big cypress lodge. They are friendly and helpful. The shuttle is an amazing plus. The rooms are very nice. The only reason I didn’t give it a five star is that the rooms are showing lots of wear and tear. They need a deep cleaning and need a maintenance re-fresh
展开
酒店回复: Thank you for bringing your experience to our attention. We will forward your feedback to our Operations Team for further review and improvement.
4.0分
家庭亲子
展开
Great room, lots to do. Wish the family movie would have been in a larger space with more popcorn! It also has Liz messaging about the spa so I am guessing it recently went away because there is not one there.
展开
酒店回复: Thank you for sharing your overall experience with us. Your input and suggestions are very valuable and we appreciate your keen insight.
5.0分
其他
The attention to detail in everything from decor to amenities is incredible! Can’t wait to come back!
展开
酒店回复: Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!
5.0分
家庭亲子
We used valet parking, they were fantastic!! All staff were friendly and polite, it was very busy bc of Christmas travelers.
展开
酒店回复: We are delighted to see your review and to hear how much you enjoyed the hospitality of our team, in particular our valet staff. We hope you will visit us again the next time you are in Memphis!
非常不错！
简直太棒了，就像钓鱼和户外活动的迪士尼乐园。房间很棒，员工也很棒！
我们住得很愉快，房间非常干净！
房间很棒，但员工服务差强人意。我们直到很晚早餐时间才被告知，那时餐厅已经关门了。事实上，除了如何使用电梯之外，我们几乎什么都没被告知。员工真的需要改进他们的态度，并且更主动地向客人介绍酒店的各项设施！
如果您有小孩，请避开这家酒店。酒店非常吵闹，特别是如果您被安排在三楼酒吧附近。
感觉就像是一个不同的世界，非常好。
We always enjoy the unique experience of staying at big cypress lodge. They are friendly and helpful. The shuttle is an amazing plus. The rooms are very nice. The only reason I didn’t give it a five star is that the rooms are showing lots of wear and tear. They need a deep cleaning and need a maintenance re-fresh
Great room, lots to do. Wish the family movie would have been in a larger space with more popcorn! It also has Liz messaging about the spa so I am guessing it recently went away because there is not one there.
The attention to detail in everything from decor to amenities is incredible! Can’t wait to come back!
We used valet parking, they were fantastic!! All staff were friendly and polite, it was very busy bc of Christmas travelers.