酒店回复: Dear Renee,Thank you for sharing your feedback! We're glad to hear your room was clean, though we apologize for the confusion between the two hotels and the issues with the toilets. We're also sorry to hear about the leaks in both rooms. Please know that we take maintenance concerns seriously, and we’ll address this to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you again.
酒店回复: Thank you for providing us with this feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the future!
The hotel was clean and the staff was nice. The hot water was out to the entire hotel and it would have been nice to be told this before check-in. Once I complained, they offered to refund the $13 parking fee and said I would receive free Hilton Honors points. Still waiting on the points.
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酒店回复: Thank you for taking a moment to share your experience. We regret that the interruption to the hot water affected your stay, and it is understandable that advance notice would have made your arrival more comfortable. It is good to know the property felt clean and that our team offered assistance, yet the delay in receiving the points is disappointing. We appreciated having you with us and hope to welcome you again under much smoother circumstances.Victor Tims, CHSDual Brand General Manager
不错房间干净床垫软硬合适，早餐可以diy做华夫饼
大厅干净整洁，也有游泳池
住过的最好的一家！我在哥伦比亚其他地方不会选择入住，相信我，我都住过。
仅提供1条浴巾、1条面巾和2条洗脸巾，没有浴巾。淋浴间的护发素和沐浴露是空的。没有咖啡搅拌棒。办理入住时，工作人员非常友好。二楼的制冰机坏了。
大家都挺友善的。唯一的问题是，我们住了五天，房间也一直没打扫过，也没人给我们换干净的毛巾，我们要求过，但他们始终没有打扫。
我们当时要去南卡罗来纳州参加我儿子的毕业典礼。
我带着一个12岁的孩子和75岁和78岁的父母开了10个小时的车，停车后去办理入住手续。我用美国运通卡全额付款，并且拿到了付款收据。
房东又一次从我的信用卡上扣了房费。我给她看了两间房4400美元的付款收据。房管说收据不够，我得打电话给*******把钱算清楚，她才能给我们办理入住。经过一个半小时的折腾和无数次的哭闹，我最终放弃了，说我会和美国运通卡商量，这样就不用被重复扣款了。美国运通卡很棒，他们是唯一愿意帮助我的。我留了一段视频，前台的三个人冲我吼叫，让我走开，然后打电话给*******。他们说他们和*******没有任何关系。
办理入住后，由于入住延迟，我错过了儿子的毕业晚宴。我去洗了个澡，结果发现水压很低。把水龙头开到最大水温就可以有水压了。总之，我想你明白我的意思了。酒店很脏。服务
糟糕透了。对希尔顿酒店真是失望透顶。
淋浴几乎排不出去水，而且我房间里和前台的咖啡机都坏了。
不错，需要一些维护
房间很干净，酒店有点混乱，因为一家酒店里有两家酒店？希尔顿和 Home 2。
我母亲的房间马桶漏水，我的马桶一直在滴水。
很满意！！！房间很好，员工很友好！我唯一遇到的问题是房间里的温度控制器。我和妻子无法将温度调节到合适的程度。除此之外，这是一家很棒的酒店
我们的房间很脏。淋浴间和地板上都有头发。我们要求换房间。结果更糟。床单都没洗。整理好的床上还有头发和食物碎屑。
The hotel was clean and the staff was nice. The hot water was out to the entire hotel and it would have been nice to be told this before check-in. Once I complained, they offered to refund the $13 parking fee and said I would receive free Hilton Honors points. Still waiting on the points.