酒店回复: Thank you for informing me about your previous stay we are a nonsmoking hotel and apologize for the inconvenience. We hope to see you again on a return visit to the area.
5.0分
其他
原文
翻译提供方：Google
服务非常好，强烈推荐，
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酒店回复: Nestor,Im so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendations are welcomed and appreciated. Thank you for staying with us.
2.0分
其他
原文
翻译提供方：Google
他们可以改进
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酒店回复: Dear Luis,We appreciate your brief but valuable feedback. At Home2 Suites by Hilton Bordentown, we are always looking for ways to improve and provide the best experience for our guests. Your words motivate us to continue to strive in our commitment to service excellence.We look forward to the opportunity to welcome you back and demonstrate our commitment to your satisfaction.Best regards,The Home2 Suites by Hilton Bordentown Team
5.0分
商务出差
We didn’t have a whole lot of time to enjoy much at the hotel had to offer… But what we did was readily attainable, and the atmosphere was nice.
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酒店回复: Thank you for the 10/10! We're so glad you enjoyed your stay. Hope to see you again!!
5.0分
家庭亲子
Traveling with my elderly mum, they allowed me to check in early which was s appreciated
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酒店回复: Thank you for the 10/10! We're happy we could assist with an early check in for you and your mom. We appreciate your stay with us and hope to see you guys again!!
4.0分
其他
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Hotel was clean, staff was wonderful and friendly and readily available. We only tried the breakfast on the last day, and it left a lot to be desired. Choices were limited, bagels were stale, couldn’t find the butter or jelly. Kinda had the sense they got cleaned out from a big party the night before!
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酒店回复: Thank you for your feedback and kind words about our staff and cleanliness. We're sorry to hear breakfast didn't meet expectations and appreciate you bringing it to our attention. Your comments help us improve, and we hope to welcome you back soon!
5.0分
其他
Staff very friendly and accommodating. Allowed us to check in early without a fee. Very clean and the rooms were very comfortable.
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酒店回复: Hello,Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
3.0分
其他
Bad room service we stayed 5 nights no one came to change beddings or clean the room
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酒店回复: This is truly not our level of service; we do apologize if we fell short of your expectations.
4.0分
其他
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We booked a room for four and it was spacious, clean, and very comfortable. The hotel maintained good cleanliness throughout our stay. The breakfast was excellent with plenty of options, including hot food like omelettes and waffles, along with coffee, juices, and fresh fruits. Overall, it was a pleasant stay and good value for money.
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酒店回复: Hello,Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
4.0分
其他
The bed was not as comfortable as I would have liked. The sheets, although clean, were worn. Otherwise everything else was fine.
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酒店回复: Hello,Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!
我不喜欢它，因为他整晚都在抽烟，这让我无法入睡。我们提出了投诉，但他们没有采取任何行动。 而且我的孩子还小
服务非常好，强烈推荐，
他们可以改进
We didn’t have a whole lot of time to enjoy much at the hotel had to offer… But what we did was readily attainable, and the atmosphere was nice.
Traveling with my elderly mum, they allowed me to check in early which was s appreciated
Hotel was clean, staff was wonderful and friendly and readily available. We only tried the breakfast on the last day, and it left a lot to be desired. Choices were limited, bagels were stale, couldn’t find the butter or jelly. Kinda had the sense they got cleaned out from a big party the night before!
Staff very friendly and accommodating. Allowed us to check in early without a fee. Very clean and the rooms were very comfortable.
Bad room service we stayed 5 nights no one came to change beddings or clean the room
We booked a room for four and it was spacious, clean, and very comfortable. The hotel maintained good cleanliness throughout our stay. The breakfast was excellent with plenty of options, including hot food like omelettes and waffles, along with coffee, juices, and fresh fruits. Overall, it was a pleasant stay and good value for money.
The bed was not as comfortable as I would have liked. The sheets, although clean, were worn. Otherwise everything else was fine.