Amanda was very pleasant and helpful with check in and called my room to make sure I had everything I needed.
4.0分
商务出差
Everything was good except the next door occupants decided to go in and out of their room All night and morning LONG. I would stay again, decent lodging
4.0分
其他
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i have stayed here several times i like the location but this time i had only 1 large towel all others were wash cloth
and the tv did not start working till 7:00 am l am up at 6:00 am to leave
3.0分
其他
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The power was out when I checked in. The staff took me to my room (and were nice enough to carry stuff up, since the elevator wasn't working). The power remained out after dark ... had to walk around my room with my phone flashlight.
While this wasn't the fault of the staff. It was inconvenient. Power came back on around 9pm. I went to bed at 7pm after talking to a few friends in the dark of my room.
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酒店回复: Hi Mary,Thank you for sharing your experience. We’re glad to hear our staff were helpful and accommodating despite the power outage. We sincerely apologize for the inconvenience of being without power and having to navigate your room in the dark. Your feedback will be shared with our team, and we appreciate your understanding during this unexpected situation.Jeremy Ward #Team6
前台工作人员非常乐于助人,态度友善,让人感觉很受欢迎,绝对会再来的。
我们从温哥华开车到旧金山,这里是过夜的绝佳选择。
房间还行,挺干净整洁的。就是房间里没有微波炉和冰箱。
一分价钱一分货,有点简陋。
没有早餐,房间里没有咖啡壶,没有吹风机、洗发水等等。墙很薄,我能听到隔壁房间的电视声音。那里有人住,环境很简陋。有个家伙光着脚走来走去,脏兮兮的,身上还有股难闻的气味。前台人员人很好。不过之后就没再在前台见过他了。我得把钥匙放在钥匙托运处才能退房。周围一个人也没有。
房间很脏。员工服务差!!!!!!你们需要改进!!!床单看起来好像没换过!恶心!!!即使是免费的,我也不会住在那里……我宁愿睡在车里!!!!
不会再住在那里了,床就像睡在水泥地上,离地面太低,起床很困难,而且这是一间残疾人专用房间
Amanda was very pleasant and helpful with check in and called my room to make sure I had everything I needed.
Everything was good except the next door occupants decided to go in and out of their room All night and morning LONG. I would stay again, decent lodging
i have stayed here several times i like the location but this time i had only 1 large towel all others were wash cloth
and the tv did not start working till 7:00 am l am up at 6:00 am to leave
The power was out when I checked in. The staff took me to my room (and were nice enough to carry stuff up, since the elevator wasn't working). The power remained out after dark ... had to walk around my room with my phone flashlight.
While this wasn't the fault of the staff. It was inconvenient. Power came back on around 9pm. I went to bed at 7pm after talking to a few friends in the dark of my room.