酒店回复: Your positive feedback is greatly appreciated. Thank you for sharing your experience with us at Harrah's Ak-Chin.
3.0分
其他
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During the week- got there early…4 hour drive…wanted 35.00 to check in early….could not go by pool till checked in at 4pm. You need to wear a wrist band by pool and they keep your drivers license till you pay….it was not very busy…would not return.
3.0分
情侣出游
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Our room must’ve been in the old section. The chair you bottomed out in when you sat down. The iron was garbage. It took an hour to iron a shirt. Poorly lit room. Only really the one chair to sit on other than the bed. 3 bath towels to last 3 days then you could make an appointment to get your room cleaned??? What’s up with that? If I pay $180 a night I expect towels and at least a pad of paper to write addresses down. We were here 8 years ago, and won’t be back again.
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酒店回复: We appreciate your input regarding the room conditions and housekeeping policies. Your concerns about comfort and service standards are important to us. Thank you for you feedback.
2.0分
其他
Room was nice but the smell of cigarettes was bad. Also people at the pool area were drunk and sloppy. ( swim up bar)
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酒店回复: We are disappointed to hear about the cigarette smell and poolside experience. Your feedback helps us improve our facilities and guest services.
4.0分
其他
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Stay cation getaway
The only negative part of our stay was, there's only really one good restaurant there, the chop block and brew. Really great food, just prices are a lil too high. The pool area was great, just wish there was more selection/variety of beers. Other than that, it was relaxing, fun, and thier live music was great.
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酒店回复: We are delighted to hear you enjoyed your staycation! Thank you for the feedback about Chop Block and Brew, pool area, and live music.
4.0分
情侣出游
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We stayed in the cactus tower; clean room, comfortable bed and large shower with great water pressure. Our room had a refrigerator but no microwave, not sure if you can request the item. Beautiful outdoor pool with plenty of seating. Overall, the facility was well maintained and we would book again.
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酒店回复: Thank you for your wonderful feedback. We're glad you enjoyed your stay in the cactus tower and the amenities provided. Your feedback is incredibly valuable to us.
5.0分
其他
Staff was friendly. Very helpful when needed late at night when I couldn't get into my room.
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酒店回复: We are delighted to hear our staff provided friendly, helpful service during your late-night room issue. Thank you for your positive feedback!
5.0分
其他
Facility was very clean. Staff are professional, friendly, and courteous.
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酒店回复: We are delighted to hear about our clean facility and professional staff. Thank you for recognizing our team's friendly service!
住了几晚，挺好的。
酒店有很棒的保龄球馆，住客还有折扣。
我和我的家人每次住在这里都有很好的体验！工作人员总是很友好，对所有事情都了如指掌。
没问题
During the week- got there early…4 hour drive…wanted 35.00 to check in early….could not go by pool till checked in at 4pm. You need to wear a wrist band by pool and they keep your drivers license till you pay….it was not very busy…would not return.
Our room must’ve been in the old section. The chair you bottomed out in when you sat down. The iron was garbage. It took an hour to iron a shirt. Poorly lit room. Only really the one chair to sit on other than the bed. 3 bath towels to last 3 days then you could make an appointment to get your room cleaned??? What’s up with that? If I pay $180 a night I expect towels and at least a pad of paper to write addresses down. We were here 8 years ago, and won’t be back again.
Room was nice but the smell of cigarettes was bad. Also people at the pool area were drunk and sloppy. ( swim up bar)
Stay cation getaway
The only negative part of our stay was, there's only really one good restaurant there, the chop block and brew. Really great food, just prices are a lil too high. The pool area was great, just wish there was more selection/variety of beers. Other than that, it was relaxing, fun, and thier live music was great.
We stayed in the cactus tower; clean room, comfortable bed and large shower with great water pressure. Our room had a refrigerator but no microwave, not sure if you can request the item. Beautiful outdoor pool with plenty of seating. Overall, the facility was well maintained and we would book again.
Staff was friendly. Very helpful when needed late at night when I couldn't get into my room.
Facility was very clean. Staff are professional, friendly, and courteous.