酒店回复: Dear guest. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi. Best regards. Quang
酒店回复: Dear TerryThank you for taking the time to share your experience with us. I'm truly sorry to hear that your stay did not meet your expectations.We understand how important comfort is—especially when traveling with a baby—and I regret that the room layout and bed size caused you discomfort during the night. Your feedback about the room design is very helpful, and we’ll be reviewing it with our team to see how we can make improvements.I’m also sorry to hear that the breakfast arrangement and the service at our front desk were not up to standard. Holding your baby while managing tasks should never have been something you had to do on your own—we clearly missed an opportunity to support you, and for that, I sincerely apologize.We appreciate you bringing these issues to our attention. Please know that your comments are being taken seriously, and we’ll use them to guide improvements in both our facilities and our service. Should you consider staying with us again, we would love the chance to provide you with a much more comfortable and welcoming experience. Warm regards. Quang
酒店回复: Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back. Yours sincerely. Quang
酒店回复: Dear guest,Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and we thank you for your feedbacks. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back Somerset Hoa Binh Hanoi.Yours sincerelyQuang
非常干净 酒店内很安静整洁 然后服务也很好 会讲英文 留下有咖啡店 便利店 去市中心十五分钟就到了 非常适合商旅 和情侣游玩
这是我出差到河内时常住的酒店。一楼有Circle K便利店。虽然酒店建筑有点旧，但可以简单烹饪。
试着住一晚，房间是长条形的，不适用，因为给的两张床太窄了，都跟枕头一样宽，晚上睡觉翻个身差点掉床底下了。 早餐估计是外包的，不在酒店而是在酒店外面.前台服务也不咋样，抱着娃上班
有洗衣机，用得很方便，但不知道是不是因为用了洗衣机，电闸跳了好几次，这点不太方便，其他都挺好的！两室两卫很适合家庭出游。叫Grab的时候，车就在酒店正门口等，用Grab很方便，不会觉得复杂或拥挤。一楼还有咖啡馆。
每次来河内都会住这家酒店，性价比很高，房间状况也非常好。酒店内还有厨房，可以自己做些简单的饭菜，很方便。
这是一家非常干净又方便的酒店。有洗衣机，还提供洗衣液，所以洗衣服也很方便。离老城区很近，非常适合商务出差或旅行。
照片是11楼的风景哦~^^
房间很满意，干净整洁，无异味，高楼层夜里很安静，每一次来越南出差都住这里，有时候酒店很火，需要提前预定，否则无空房。
我们夫妻来越南看老朋友顺便旅游，在这投资企业的朋友强烈推荐了这个酒店。主要是因为卫生和服务都不错，我们订的房间有客厅和厨房洗衣设备，是酒店型公寓，比较方便。价格也不贵。我们以舒适为主，交通方面，我们主要是打车，所以虽然离老城区远一些，但不影响。
干净、漂亮、设施齐全。但早餐每天都一样，几乎不换花样。
我们入住了河内盛捷和合公寓行政房两晚。
即使是11月，室内游泳池也正常开放，这点很棒。我们基本上独享了整个泳池。
早餐我们两天都吃了，第一天现做的炸春卷非常好吃，河粉也是现场制作的。
第二天菜单有点不同，感觉一般般。
22楼有个酒廊，可以喝咖啡和吃饼干。第一天因为有研讨会在那里举行，所以没去成，第二天去吃了。
员工都很友好，办理入住和退房当天，行李也可以暂时寄存在前台，很方便。
酒店门前就有一个当地市场，晚上去逛逛很不错。