酒店回复: Thank you for such an amazing rating! We’re glad to hear you enjoyed your stay. Please know that your feedback is extremely valuable to us so if there are any details about your stay you would like to share please reach out to me directly. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
3.0分
情侣出游
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Kids baseball teams running and yelling in halls slamming doors, front desk said they're kids and having fun ( high school age)
Definitely won't stay with holiday inn again!
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHARLESTON-CIVIC CENTER.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.
5.0分
其他
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I had great time staying. The staff is very friendly and helpful plus very nice. The breakfast was great and it was delicious. The hotel very clean no bad smells that is very pleasant. I will be back soon.
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酒店回复: Thank you for such an amazing rating! We’re glad to hear you enjoyed your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. If there are any details about your stay that you would like to share, please feel free to reach out to me directly. We hope that you will give us the opportunity to serve you again in the future.
4.0分
其他
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Nice Hotel
The hotel was quite nice as the room was nicely sized and had modern decor. I found the bed though to be a bit uncomfortable, not horrible, but not great. The breakfast buffet was nice, and the fresh roasted coffee machine was a nice bonus.
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酒店回复: Thank you for staying with us Keith, We are so glad you enjoyed your stay with us. I also really like our coffee machine and we are so happy you enjoyed our breakfast, we look forward to seeing you again! Have a wonderful day.
为什么美国的空调都那么吵？一整晚没睡。
临时订的，比官网便宜一点，也要1千多了。北美大车店，周边还算热闹，比之前看的温德姆酒店好很多了。温德姆酒店周边似乎是贫民窟，一股**味，吓得我们落荒而逃！
很一般，仅仅为了歇脚。卫生间里没有香皂，瓶装的洗手液也是空的，挤嘴上居然还有一根毛发！空调声音响彻不停，很吵！床单上还有黑色的灰尘颗粒！忘了拍照片，卫生条件真的堪忧
非常舒适。
这酒店不好找，位置比较独特。 服务人员比较冷酷。 不过房间很卫生干净。
即使关闭空调，噪音仍会持续存在。冰箱的噪音让我很烦，我想把它关掉，但我找不到开关。浴室的水流很弱。
没有意见
Kids baseball teams running and yelling in halls slamming doors, front desk said they're kids and having fun ( high school age)
Definitely won't stay with holiday inn again!
I had great time staying. The staff is very friendly and helpful plus very nice. The breakfast was great and it was delicious. The hotel very clean no bad smells that is very pleasant. I will be back soon.
Nice Hotel
The hotel was quite nice as the room was nicely sized and had modern decor. I found the bed though to be a bit uncomfortable, not horrible, but not great. The breakfast buffet was nice, and the fresh roasted coffee machine was a nice bonus.