酒店回复: Thank you for your review, Deborah. We're glad you enjoyed the lobby and the front desk staff's assistance. We apologize for the unpleasant interaction with the bistro staff and for not meeting your expectations. Your feedback is valuable, and we will work on improving these areas to ensure a better experience for our future guests. We hope to host you again soon!
酒店回复: Elicia, it's nice to know that you appreciated the design of the hotel. Regarding the concerns you mentioned, rest assured that the team is always ready and eager to assist with any unexpected challenges. Your feedback is invaluable, and we hope to have the opportunity to provide you with a more comfortable experience in the future.
酒店回复: Thomas, thank you for sharing your experience. It's disappointing to hear the condition in which the property was found. The concern raised about your room conditions is being looked into to ensure comfort for future guests. The team is committed to maintaining high standards and will take your feedback into account. Your input is valued and will help drive improvements.
酒店回复: Julia, thank you for sharing your thoughts. The team is glad you found them kind and appreciated their assistance. It's great that you enjoyed the courtyard's peaceful atmosphere. Your feedback about the rooms and amenities is noted, and it helps in identifying areas for improvement. May your future travel experiences be more positive.
酒店回复: Rudolf, vielen Dank, dass Sie sich für einen Aufenthalt bei uns im Courtyard Fort Myers Cape Coral entschieden haben. Es ist schön zu wissen, dass bei Ihrem Besuch alles in Ordnung war. Das Team freut sich über Ihr Feedback zum Zimmerservice und zur Badezimmerbeleuchtung. Wir hoffen, Sie bald wieder begrüßen zu dürfen.
房间可以,到达当天前台那里似乎不大熟悉业务,不过整体都还好。
“今天的风很温柔,树叶在跳舞,一切都会慢慢变好。”
早餐一般 选择不是太多
非常不错,干净,安静
地理位置绝佳
我喜欢大堂和独立的休闲区。夜间前台人员非常乐于助人,但夜间小酒馆工作人员却一点也不友好。我甚至懒得去那里,因为互动太不愉快了。总的来说,这家酒店不符合我对万豪标准的期望。
我们很喜欢酒店的整体设计。但是每天晚上都有飞机从我们头顶飞过,而且噪音超级大,把我们的房间都震得嗡嗡响。******- 反正。蚂蚁太多了!!它们会爬进我们所有的食物和饮料里!!!
房子破损严重。走廊里的地毯破损,泳池边的家具也破旧不堪。我的过敏和感冒都是因为房间里的空调调节不了。只有半夜室外温度降到室温以下时,我才感觉舒服些。
我住在这里是为了离我的储藏室近一些。说实话,价格太贵,质量却不怎么样。他们肯定想提升一下房间质量,房间里有点霉味,感觉很脏。最好的办法是把所有地毯和软垫家具都换掉,因为房间里的湿气会渗进这些东西里,导致霉菌滋生。庭院当然很漂亮,景色令人放松宁静。阳光照不到泳池和阳台。阳台上没有任何家具。工作人员很友好,还给了我瓶装水,愿上帝保佑他们。这里没有免费早餐,而且我从未见过咖啡馆开门。我没有去健身房,但看起来还不错。床很软,很容易压塌,真的很难入睡。感觉有点阴森,薄薄的墙能听到楼上和隔壁的声音。这个地方总体来说很破旧,我真心祝愿工作人员一切顺利,酒店未来焕然一新。谢谢!
我们预订了 3 晚。第一晚之后就没有客房服务了(未经通知)。但对于我们来说,这并不是什么悲剧。浴室的灯光很差。 除此之外,一切都很好。