酒店回复: Jackeline, Muchisimas gracias por tomar el tiempo de su dia para dejar un mensaje tan positivo sobre nuestro hotel. Mi equipo y yo les damos las gracias y esperamos servirle de nuevo cuando se encuentren en Lake Mary, Florida
5.0分
其他
原文
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不错的选择
由于我女儿在附近参加比赛，我只和家人住了一晚，但这是一家很好的酒店，位置也很好
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酒店回复: ¡Me alegra ver que usted y su familia disfrutaron el tiempo que pasaron aquí en Courtyard Lake Mary!
5.0分
其他
原文
翻译提供方：Google
很好的服务
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酒店回复: Yasmin, Muchas gracias por tomar el tiempo y dejar tus comentarios sobre tu experiencia en nuestro hotel. Espero y podamos servirle de nuevo cuando se encuentre en Lake Mary, Florida.
5.0分
其他
原文
翻译提供方：Google
完美的
很完美，可惜太短了。友好而快速的团队。
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酒店回复: Jose,¡Me alegra ver que haya disfrutado el tiempo que pasó aquí en Courtyard Lake Mary!
5.0分
其他
原文
翻译提供方：Google
很好休息
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酒店回复: Hola Jackeline, Gracias por tomar el tiempo y dejarnos saber sobre su esperiencia positiva durante su estadia con nosotros aqui en el Courtyard Orlando Lake Mary. Esperamos poder probeer la mejor hospitalidad que merecen nuestros huespedes, a usted y sus amistades cuando se encuentren de nuevo en el area de Lake Mary, Florida. Gracias
2.0分
其他
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The staff was very nice but we did end up having to throw our daughters car seat away and had to buy a brand new one due to it getting overrun with bugs from the room we stayed in
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酒店回复: We apologize for falling short during your stay. I will be sharing your feedback with the leadership team, to prevent this issue from occurring in the future. Thank you for your feedback.
2.0分
情侣出游
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Well, I booked this room through *******. I realized that we would be checking in later then I had anticipated, so I reached out to the hotel, I was told it would be no issue. I proceeded to ask if I could confirm the room etc..., It was a king bed and the room had a balcony with pool view. The receptionist proceeded to say sorry you have a regular room. I didn't understand if it clearly states on my reservation room/balcony. I ask if that could be fixed and she said no, that I had to contact ******* since a reserved through a 3rd party vendor. I did, ******* called them and credited me for the upcharge. I get there the balcony was like a hole in the wall and the view was over the garage dumpster. Next morning, making coffee, there were not coffee cardboard cups, it was plastic, as I went to get the coffee, it almost melted in my hands because that wasn't a HOT CUP. I asked the front desk if I could have a coffee cup, "we don't have", so I walked over to the "BISTRO" area and sure there was coffee cups. We were made to feel like 2nd class citizens because our reservations was made through a 3rd party vendor. Front desk didn't seem like they cared to be there, it was just a pay check. Very sad but I will never go back or recommend it. Oh and the towels in the room all seemed damp, they weren't completed dried. Didn't ask for more I was afraid of what I would get.
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酒店回复: We apologize for your recent experience. I will be sharing your feedback with the leadership team.
为我们办理入住的年轻小伙子非常友善和尊重人，不到5分钟就让我们入住了房间。房间很宽敞，阳台是个加分项。我们住得很愉快。唯一的抱怨是按摩浴缸没有加热。除此之外，我会给5星好评。
很棒的酒店，房间也很大，强烈推荐。
我非常喜欢它，非常安全，服务很好，工作人员很细心，我毫无疑问会再来的。
非常棒，我经常入住这家酒店
不错的选择
由于我女儿在附近参加比赛，我只和家人住了一晚，但这是一家很好的酒店，位置也很好
很好的服务
完美的
很完美，可惜太短了。友好而快速的团队。
很好休息
The staff was very nice but we did end up having to throw our daughters car seat away and had to buy a brand new one due to it getting overrun with bugs from the room we stayed in
Well, I booked this room through *******. I realized that we would be checking in later then I had anticipated, so I reached out to the hotel, I was told it would be no issue. I proceeded to ask if I could confirm the room etc..., It was a king bed and the room had a balcony with pool view. The receptionist proceeded to say sorry you have a regular room. I didn't understand if it clearly states on my reservation room/balcony. I ask if that could be fixed and she said no, that I had to contact ******* since a reserved through a 3rd party vendor. I did, ******* called them and credited me for the upcharge. I get there the balcony was like a hole in the wall and the view was over the garage dumpster. Next morning, making coffee, there were not coffee cardboard cups, it was plastic, as I went to get the coffee, it almost melted in my hands because that wasn't a HOT CUP. I asked the front desk if I could have a coffee cup, "we don't have", so I walked over to the "BISTRO" area and sure there was coffee cups. We were made to feel like 2nd class citizens because our reservations was made through a 3rd party vendor. Front desk didn't seem like they cared to be there, it was just a pay check. Very sad but I will never go back or recommend it. Oh and the towels in the room all seemed damp, they weren't completed dried. Didn't ask for more I was afraid of what I would get.