酒店回复: Dear Twianie,I recognize your time is valuable and appreciate the feedback you have taken the time to provide. We pride ourselves on providing a memorable experience for all of our guests and I apologize that we did not fulfill that expectation during your visit. Your comments have been shared with our hotel leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Once again, thank you for your feedback.
1.0分
商务出差
原文
翻译提供方：Google
没有关心或同情。
前台人员粗鲁且不友好。我家里有急事，必须在凌晨 3 点离开。
5.0分
情侣出游
展开
Quiet and secure. Friendly staff, clean room and property. The pool was a bit difficult to get to. But a great place to stay, I will definitely be staying here again!
4.0分
情侣出游
There was trash next to the nightstand when I went into the room. The ceiling is cracking and needs to be repaired. The staff was nice. The ac was amazing.
4.0分
家庭亲子
The dining experience was horrible. Service was horrible. Only 2 of the 3 of us ate since the kitchen couldn't make 3 meals at once
酒店很不错，客房服务也很好，早餐可以试一下Memphis omelet，挺不一般的感觉 但最好是多人share一下
设施：一如既往不错
卫生：不错
环境：不错
服务：不错，尽管对这个城市的治安有点担忧，但是看到半夜停车场都有警车驻守，感觉很有安全感
步行即可到达Target、一些商店和餐厅。
早餐价格过高。我被告知停车费每晚 8.00 美元，但要等我到达后才收取。他们撒谎了。他们向我收取了 12 美元加税。他们向我收取了两份早餐的费用，而我一个人旅行。骗子。如果我可以不给星，我会给的。
我们住的第二天晚上，房间里就有蚂蚁。太可怕了。如果时间还不算太晚，我们不得不换到另一个房间，我们本来会换另一家酒店，但星期六晚上我们到的时候已经是晚上 11 点了，我的床的柜台上有蚂蚁，那里没有食物，我们只是带了食物进去，太可怕了
今天早上 3 点到 4 点，我被大厅对面的人（来自 519）吵醒了。一个男人离开了，后来（早上 6 点左右）又回来了，又开始大喊大叫，敲门。那个人不让他再进来。冲突升级，我打电话给前台，要求保安或警察立即过来。不久之后，保安就到了。在保安反复敲门后，那个人终于开了门。
这件事非常令人不安。我很快就起身离开了。我不会再住在这家酒店了。你们都需要在走廊里监视。这样的事情不应该在没有酒店回应的情况下发生。客人的来电不应该成为你出现问题的迹象。我也不希望受到任何报复。
没有关心或同情。
前台人员粗鲁且不友好。我家里有急事，必须在凌晨 3 点离开。
Quiet and secure. Friendly staff, clean room and property. The pool was a bit difficult to get to. But a great place to stay, I will definitely be staying here again!
There was trash next to the nightstand when I went into the room. The ceiling is cracking and needs to be repaired. The staff was nice. The ac was amazing.
The dining experience was horrible. Service was horrible. Only 2 of the 3 of us ate since the kitchen couldn't make 3 meals at once