Nice room, comfortable bed and sofa bed, great breakfast options, also got a kick out of the long parking spots in the back.
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酒店回复: James, thank you for sharing your feedback. We're glad you enjoyed your room, found the beds comfortable, and appreciated the breakfast variety. It’s great to know the parking setup was a helpful touch. Your comments help us continue to improve, and we hope to welcome you again.
4.0分
情侣出游
Friendly staff when you walk in, a little disappointed they didn’t have waffles 😢 but was a really nice place to stay and affordable
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酒店回复: Leah, thank you for sharing your thoughts. We're glad you enjoyed your stay and felt welcome by our friendly team. We appreciate your feedback about breakfast and are pleased to know you found us to be a comfortable and affordable choice. We hope you'll consider visiting us again in the future.
5.0分
其他
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Arrived early. Staff went the extra mile to accomodate me even assigning me the requested floor. Had a question as to whether the HVAC unit was working properly and maintenance was there within 10 minures to show me how it worked. Great service!
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酒店回复: Gary, thank you for sharing your feedback. We're glad you enjoyed the service from our team and appreciate you highlighting how they were able to assist with your early arrival and questions. Your comments help us continue to enhance each guest's experience. We hope to welcome you again soon.
5.0分
情侣出游
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Quite a large space with the bedroom separate to the living area nice hotel in general, a clear step up from motel options. A few restaurants in walking distance but a car is needed for the location.
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酒店回复: Stephen, it’s wonderful to hear you enjoyed the spacious layout and relaxing atmosphere at Fairfield Inn & Suites by Marriott Clovis. The team is glad you appreciated the convenient nearby dining options and the upgraded experience compared to roadside accommodations. Thank you for choosing Fairfield Inn & Suites by Marriott Clovis.
3.0分
家庭亲子
This is just a passing through kind of spot. It’s unfortunate that people ruin what is supposed to be a quiet relaxing place.
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酒店回复: Kevin, thank you for sharing your thoughts. The feedback is appreciated and helps shape the guest experience. The team is always working to ensure every visit is as calm and comfortable as possible.
5.0分
家庭亲子
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Clean rooms
Breakfast is top notch
Staff very nice
We were an hour early and were able to check in
My only complaint was the pool was not debugged
I would stay again
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酒店回复: LeighAnn, it’s wonderful to hear you had a great time at Fairfield Inn & Suites by Marriott Clovis. The team is glad you found the accommodations tidy, enjoyed the breakfast, and appreciated the welcoming service. Your feedback about the pool is valued and noted. We’re looking forward to seeing you again soon.
5.0分
其他
Room was large, very clean, breakfast was a full breakfast. Close to restaurants.
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酒店回复: Thank you, Anne, for sharing your feedback. We’re glad you enjoyed the spacious, clean room and the breakfast offerings, as well as the convenient location near local dining. Your comments are appreciated and help us continue to enhance the guest experience.
5.0分
其他
Great place to stay
Clean hotel with spacious room. Lots of amenities in the room. Excellent breakfast options. Accommodated my request for ground floor.
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酒店回复: Kimberly, it’s wonderful to hear you had a great time at Fairfield Inn & Suites by Marriott Clovis. The team is glad you enjoyed the room features and breakfast options. Accommodating special requests is important to the team, and they’re pleased they could assist with your preferences. Thank you for choosing Fairfield Inn & Suites by Marriott Clovis.
2.0分
其他
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They don't live up to marriott quality
It is essentially located to the air force base and multiple areas to eat, which were helpful! The front desk staff and the breakfast staff are both kind, which is why they earned a four out of ten. The website says they have a pool ( one of the reasons we booked there) but the state of new mexico health board has closed it down and it wasn't closed on their website. The maid service leaves a lot to be desired. I saw the maid one time in the five days we were staying there. Even when I called to request the maid, all she did was pick up the dirty towels, not leaving fresh ones or emptying the garbage. She didn't take out the garbage from our takeaway food for 3 days. For the cleanliness of the room, we found a pair of men's food black underpants in one corner, a brush and metal straw underneath the table. We stayed in a family set of rooms and one of our televisions never worked, the bathroom sink didn't drain properly, and there was no ability to use the bathtub as there wasn't a drain plug. I expect more from a marriott brand hotel.
除了早餐有点简单，其他方面都很棒。
Nice room, comfortable bed and sofa bed, great breakfast options, also got a kick out of the long parking spots in the back.
Friendly staff when you walk in, a little disappointed they didn’t have waffles 😢 but was a really nice place to stay and affordable
Arrived early. Staff went the extra mile to accomodate me even assigning me the requested floor. Had a question as to whether the HVAC unit was working properly and maintenance was there within 10 minures to show me how it worked. Great service!
Quite a large space with the bedroom separate to the living area nice hotel in general, a clear step up from motel options. A few restaurants in walking distance but a car is needed for the location.
This is just a passing through kind of spot. It’s unfortunate that people ruin what is supposed to be a quiet relaxing place.
Clean rooms
Breakfast is top notch
Staff very nice
We were an hour early and were able to check in
My only complaint was the pool was not debugged
I would stay again
Room was large, very clean, breakfast was a full breakfast. Close to restaurants.
Great place to stay
Clean hotel with spacious room. Lots of amenities in the room. Excellent breakfast options. Accommodated my request for ground floor.
They don't live up to marriott quality
It is essentially located to the air force base and multiple areas to eat, which were helpful! The front desk staff and the breakfast staff are both kind, which is why they earned a four out of ten. The website says they have a pool ( one of the reasons we booked there) but the state of new mexico health board has closed it down and it wasn't closed on their website. The maid service leaves a lot to be desired. I saw the maid one time in the five days we were staying there. Even when I called to request the maid, all she did was pick up the dirty towels, not leaving fresh ones or emptying the garbage. She didn't take out the garbage from our takeaway food for 3 days. For the cleanliness of the room, we found a pair of men's food black underpants in one corner, a brush and metal straw underneath the table. We stayed in a family set of rooms and one of our televisions never worked, the bathroom sink didn't drain properly, and there was no ability to use the bathtub as there wasn't a drain plug. I expect more from a marriott brand hotel.