酒店回复: Erika, thank you for highlighting our prime location and cleanliness. We apologize for the early morning disturbances and the oversight by housekeeping. Your feedback is invaluable, and we will work on improving our communication systems for a seamless stay. We hope you will choose to stay with us again for a more restful experience!
2.0分
家庭亲子
原文
翻译提供方：Google
工作人员很友好，不喜欢休息室周末不开放，如果不是 VIP 客人，您不会在酒吧收到免费早餐或折扣卡
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酒店回复: Stacey, thank you for staying with us at Marriott Cincinnati North. We are glad you had an overall enjoyable stay and found our team welcoming. We are sorry to hear that you were disappointed in the hours of our lounge and appreciate your feedback. We hope to have another opportunity to impress you in the future.
1.0分
情侣出游
原文
翻译提供方：Google
没有带镜子的桌子可以坐下来化妆。酒店工作人员很粗鲁
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酒店回复: Paula, we apologize for the absence of a makeup table in your room and any perceived rudeness from our team. Your comfort and positive interactions with our team are important to us. We are addressing these concerns to ensure a better experience for all guests. We hope you will give us another chance to show you the high standard of hospitality we strive for.
3.0分
商务出差
On Sunday morning I went to order breakfast unfortunately after waiting 35 minutes I had to leave. Other than that it was fine.
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酒店回复: We are glad you enjoyed your stay overall and apologize for the breakfast delay. Your feedback helps us improve service speed. We hope to welcome you back for a smoother experience.
3.0分
家庭亲子
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Marriott used to be much better. Room and furniture appeared old, curtains were dirty and smelled dusty. Cleaning people were terrible, didn’t even offer fresh towels unless you asked.
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酒店回复: We are sorry to hear about the condition of your room and the housekeeping issues you experienced. Your comments will be shared with our team to improve cleanliness and service standards. We appreciate your feedback and hope to welcome you back for a better stay.
3.0分
其他
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The location was nice and convienent. The pool is rough looking and we had mildew around the shower. The staff at check in was not very helpful, every other hotel I've stayed at has let me split payment between 2 cards because they have limits but she was very rude about it and just charged the card on file without knowing who it belonged to.
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酒店回复: Thank you for your review. We are glad you enjoyed our convenient location, though we regret the pool, shower, and check-in concerns you experienced. We value your feedback and hope to welcome you back for a better stay.
3.0分
其他
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The property itself was great. The room was clean, the staff was great but they over charged for everything. They have a breakfast buffet that cost $20 but the food was not worth it at all. I've stayed at cheaper hotels and gotten the samething for free. The food was bland and over cooked. They over charged for the drinks they sell at the front desk. They have vending machines that sell the drinks cheaper but they needed to be refilled.
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酒店回复: We are glad you enjoyed our clean room and great team. Thank you for your feedback on dining and pricing. We value your input. We hope to welcome you back for an improved experience the next time you are visiting Cincinnati.
5.0分
其他
Perfect for our last-minute getaway! Staff were great and room was clean!
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酒店回复: We are thrilled you enjoyed your spontaneous getaway! We are happy to hear the team and cleanliness made your stay enjoyable. We look forward to welcoming you back again soon!
交通方便 刚刚装修 时尚现代 房间很大 设施齐全。品牌酒店 有健身房有游泳池。挺好的 沐沐推荐
酒店干净整洁。
前台的那位女士看起来很不高兴。她帮我们办理了入住，但那天晚上她似乎对生活充满了怨气。
睡得还不错，但被深夜从酒吧回来的几个女士吵醒了。
我们没在酒店用餐，但早上的咖啡很不错。另外，我很喜欢酒店提供的洗发水和护发素！
位置非常适合寻找晚间用餐选择和我们的目的地。他们对房间要求非常灵活（毗邻），酒店很漂亮而且干净。我们碰巧入住时，一支大学篮球队在那里，早上 6 点，他们离开时，我们地板上的关门声造成了干扰（当然，孩子们吵闹，这不是万豪的错）。我没有给它 5 颗星的原因是，在退房时间之前，客房服务人员敲了我们的门两次（一次是在 8:30，我们因为迟到了，所以我们希望能睡一会儿）。由于万豪酒店是世界知名的酒店经营者，我认为他们应该有一种系统的方式来向客房服务员传达谁退房了以及哪些房间准备好打扫，而不是敲门。
工作人员很友好，不喜欢休息室周末不开放，如果不是 VIP 客人，您不会在酒吧收到免费早餐或折扣卡
没有带镜子的桌子可以坐下来化妆。酒店工作人员很粗鲁
On Sunday morning I went to order breakfast unfortunately after waiting 35 minutes I had to leave. Other than that it was fine.
Marriott used to be much better. Room and furniture appeared old, curtains were dirty and smelled dusty. Cleaning people were terrible, didn’t even offer fresh towels unless you asked.
The location was nice and convienent. The pool is rough looking and we had mildew around the shower. The staff at check in was not very helpful, every other hotel I've stayed at has let me split payment between 2 cards because they have limits but she was very rude about it and just charged the card on file without knowing who it belonged to.
The property itself was great. The room was clean, the staff was great but they over charged for everything. They have a breakfast buffet that cost $20 but the food was not worth it at all. I've stayed at cheaper hotels and gotten the samething for free. The food was bland and over cooked. They over charged for the drinks they sell at the front desk. They have vending machines that sell the drinks cheaper but they needed to be refilled.
Perfect for our last-minute getaway! Staff were great and room was clean!