酒店回复: Dear Guest,Thank you for sharing your experience, and we sincerely apologise for the issues you encountered with the cleanliness, room condition, and missing amenities. This is certainly not the standard we strive to provide, and we will share your feedback with the team to address these concerns immediately. We appreciate you bringing them to our attention and hope to offer you a much better experience in the future.
5.0分
其他
原文
翻译提供方：Google
非常安静，入住很快
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that you had a quiet stay and a quick check-in experience. We hope to welcome you back soon for another great visit!
5.0分
商务出差
原文
翻译提供方：Google
我很高兴工作人员还记得我第二次入住。
工作人员很友善而且非常好。
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酒店回复: Dear Guest,It's wonderful to know that our staff recognized you during your second stay! Their friendliness and helpfulness are key to providing a great experience. We look forward to seeing you again!
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Dear Guest,We are happy to see this 10-star rating. Our Team values your business and appreciates your choosing us. We hope to have the chance to serve you again on your next visit.
5.0分
商务出差
原文
翻译提供方：Google
如果您有车的话，去达拉斯观光就方便又方便。
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酒店回复: Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4.0分
朋友出游
Nice very nice room staff was attentive had to change room but the one given to us was amazing after that all was great excellent breakfast thank you
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re glad to hear that after the room change, everything was amazing, and that you enjoyed the breakfast and attentive staff. We appreciate you sharing your experience and look forward to welcoming you back!
1.0分
商务出差
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Nasty, bed bugs, roaches, smelly..unpleasant staff
Horrible Horrible location.
Place needs to be SHUT DOWN….the worst part about the hotel is the location is great but this place needs to renovated and closed down immediately
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酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. The conditions you described are completely unacceptable, and we take this matter very seriously. We will immediately share your feedback with the management team to ensure that these concerns are addressed. Thank you for bringing this to our attention, and we deeply regret that your experience was so disappointing.
2.0分
其他
Room smells like cigarettes smoke.There was a water leak in our room and carpet was very old.Bathroom has cracked walls and bathtub was rusty.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologise for the issues you encountered with the room, including the cigarette smell, water leak, and the condition of the bathroom. This is certainly not the experience we aim to provide, and we will address these concerns with our maintenance and housekeeping teams. We appreciate your input and hope to provide you with a much better experience in the future.
舒适但很普通。员工态度很好。
一切都还好，除了房间空调。退房前，酒店工作人员喜欢抱怨客人淋浴后浴室漏水。
强烈不推荐！
我入住的第一间房间很脏。床铺没有整理，脏毛巾扔在地上。第二间房间闻起来像有人刚抽过烟。电视没有遥控器，所以我们没法看电视。我预订的是四人间，但他们只给了我两套毛巾。
非常安静，入住很快
我很高兴工作人员还记得我第二次入住。
工作人员很友善而且非常好。
非常好
如果您有车的话，去达拉斯观光就方便又方便。
Nice very nice room staff was attentive had to change room but the one given to us was amazing after that all was great excellent breakfast thank you
Nasty, bed bugs, roaches, smelly..unpleasant staff
Horrible Horrible location.
Place needs to be SHUT DOWN….the worst part about the hotel is the location is great but this place needs to renovated and closed down immediately
Room smells like cigarettes smoke.There was a water leak in our room and carpet was very old.Bathroom has cracked walls and bathtub was rusty.