酒店回复: Dear Guest,Thank you for your kind words! We are so happy to hear that you consistently enjoy your stays with us in Dallas. Our team works hard to provide excellent service, and we’re glad it makes a difference. We look forward to welcoming you back on your next trip.We hope to have the chance to serve you again on your next visit.
5.0分
商务出差
原文
翻译提供方：Google
我很高兴工作人员还记得我第二次入住。
工作人员很友善而且非常好。
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酒店回复: Dear Guest,It's wonderful to know that our staff recognized you during your second stay! Their friendliness and helpfulness are key to providing a great experience. We look forward to seeing you again!
5.0分
商务出差
原文
翻译提供方：Google
如果您有车的话，去达拉斯观光就方便又方便。
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酒店回复: Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4.0分
商务出差
I felt safe, good location with places to eat very close. Hotel could use a good deep cleaning. The room was clean itself. Front desk staff was very friendly.
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you felt safe and enjoyed the convenient location with nearby dining options. We appreciate your comments on the cleanliness and will pass them along to our team for improvement. We're also happy that our front desk staff made a positive impression. We hope to welcome you back soon!
4.0分
家庭亲子
The front desk specialist was on point and very easy to find the Dallas Zoo and the Farmers Market from the Hotel
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that you appreciated our services and facilities. If there's anything we can improve or any specific details you think we missed, please let us know. We look forward to welcoming you back and providing an even better experience next time!
1.0分
商务出差
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Property not well maintained. Very dirty and disgusting carpets, inside the room with lots of stains. Room carpet was terrible. Walls were peeling off, from room all the way to the elevator.
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酒店回复: Dear Guest,We sincerely apologise for the condition of the property during your stay. The issues with the carpets, walls, and overall cleanliness you described are completely unacceptable, and we will address these concerns with our maintenance and housekeeping teams immediately. Your feedback is important to us, and we appreciate you bringing these issues to our attention. We hope to provide a much better experience for you in the future.
1.0分
家庭亲子
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The hot tub didn’t work. The pool was cold. Vent in bathroom didn’t work. Room door was hard to open. The tv didn’t work could only use Netflix. Would never stay again
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酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. The hot tub, pool, bathroom vent, and TV issues are certainly not the experience we aim to provide. We will address these concerns with our maintenance team to ensure they are resolved. We understand your frustration and hope you'll give us another chance in the future to offer a more comfortable stay.
2.0分
其他
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The staff was not helpful the internet was slow and the rooms were outdated and not properly cleaned with mold as well, I had to check out early and did not stay the whole trip and get another property
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酒店回复: Dear Guest,We sincerely apologise for the issues you experienced during your stay. The lack of helpful staff, slow internet, and cleanliness concerns, including mold, are absolutely unacceptable. We deeply regret that your experience led to an early checkout. Your feedback is important to us, and we will address these concerns with the team to ensure they are resolved. We appreciate you bringing this to our attention and hope to improve your experience in the future.
舒适但很普通。员工态度很好。
一切都还好，除了房间空调。退房前，酒店工作人员喜欢抱怨客人淋浴后浴室漏水。
每次去达拉斯我都会住这里。这里价格实惠，地理位置优越，员工服务周到。我很喜欢这里。
我很高兴工作人员还记得我第二次入住。
工作人员很友善而且非常好。
如果您有车的话，去达拉斯观光就方便又方便。
I felt safe, good location with places to eat very close. Hotel could use a good deep cleaning. The room was clean itself. Front desk staff was very friendly.
The front desk specialist was on point and very easy to find the Dallas Zoo and the Farmers Market from the Hotel
Property not well maintained. Very dirty and disgusting carpets, inside the room with lots of stains. Room carpet was terrible. Walls were peeling off, from room all the way to the elevator.
The hot tub didn’t work. The pool was cold. Vent in bathroom didn’t work. Room door was hard to open. The tv didn’t work could only use Netflix. Would never stay again
The staff was not helpful the internet was slow and the rooms were outdated and not properly cleaned with mold as well, I had to check out early and did not stay the whole trip and get another property