酒店回复: Hello,I am showing two surveys for two different dates with the same issues. Can you please reach out to the property to ensure we do our part in making this right?
酒店回复: Hello,We are looking into the issues presented during your stay. This is not our properties standard and will be addressed with the staff encountered during your stay.
酒店回复: Thank you for taking the time to share. We truly appreciate you choosing to stay with us. I have alerted our third-party pest control to ensure this issue is addressed as soon as possible. Thank you for making us aware so we can work quickly to resolve!
酒店回复: We do apologize for the inconveniences faced during your stay. The elevator is located aside our laundry room, so we do apologize for a cart being visible. However, our Executive get started at 8am and our staff is scheduled until 6pm. We also have someone that comes in to help overnight as needed.
酒店回复: We appreciate your business and thank you for sharing. Our team is working diligently to have the fire alarm repaired. We truly understand how frustrating this was to your stay. Please feel free to reach out if we can offer any additional assistance.
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原文
翻译提供方：Google
我的袜子因为走在地毯上而变黑了，房间里有股霉味，楼上的噪音让我们无法入睡。
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酒店回复: Hello,Thank you for taking the time to share. Our intention is never for our guests to have a bad stay with us. Given the opportunity, we would have loved to make things right to ensure our efforts in providing the most clean and comfortable experience possible.
酒店干净卫生，周围好多吃的，隔壁有中餐馆
房间感觉又小又杂乱。没有无障碍客房，所以我丈夫无法使用淋浴。天花板需要修理，房间还有霉味。
房间里有股难闻的旧水味，让人很不舒服。而且我们预订的无障碍房间也没有安排到。
我们发现冰箱里有一盒食物，而且电梯过热，运行不正常。
前台的人似乎
对我们入住感到不耐烦。今天那个人还戴着
挂耳式耳机！！！我们要了一间可以俯瞰停车场的房间——我甚至不确定他们有没有找过。没有免费早餐。上周我们在“Bistro”餐厅吃的。餐饮服务简直可笑。冷冻汉堡、罐装番茄，所有这些只要47美元！！！！前台自动售货机没有瓶装水，而且似乎没人在乎。房间还可以。不过317房间的毛巾架从墙上掉了下来。这家万怡酒店根本达不到你对万豪酒店的标准。
办理入住的人好像觉得我们入住打扰了似的。今天那个人还戴着头戴式耳机！！！我们要了一间可以俯瞰停车场的房间——我甚至不确定他们有没有找到。没有免费早餐。上周我们在“Bistro”餐厅吃的。餐饮服务简直是笑话。冷冻汉堡、罐装番茄，所有这些只要47美元！！！！前台自动售货机不提供瓶装水，而且似乎没人在乎。房间还可以。不过317房间的毛巾架从墙上掉了下来。这家万怡酒店根本达不到你对万豪酒店的标准。
房间很干净。房间大部分地方都很干净。我穿着拖鞋走在浴室地板上感觉很黏。我还在浴室里杀了两只大蟑螂。建议采取更好的虫害防治措施。
我入住时，前台接待员甚至都没抬头看我一眼。房间里的电视和吹风机都坏了。房间里没有肥皂。楼下的咖啡很凉，而且里面还有咖啡渣。我入住时，清洁车停在电梯旁，第二天退房时，它还在那里，15个小时都没动过。不过家具还不错，酒吧的服务员也不错。不过，一杯便宜的葡萄酒要14美元。
不太好
第一点：火警警报响了好几次，幸好持续时间很短，但有三次是在半夜。
第二点：电视频道和时间/日期都错了，所以你不知道会播放什么节目。一位工作人员说，所有房间的电视机都在那边，所以显然问题不只在我们房间那边。
不会再预订了
我的袜子因为走在地毯上而变黑了，房间里有股霉味，楼上的噪音让我们无法入睡。