酒店回复: Thank you for leaving us some feedback. I am happy to share that we have been working on renovations for the past year. Stay tuned for what's to come!
5.0分
家庭亲子
原文
翻译提供方：Google
房间很漂亮，浴室/淋浴间也很宽敞。工作人员非常乐于助人，我会向任何来城里的朋友/家人推荐这家酒店。楼下的牛排馆牛排美味无比，这家酒店在九楼还有一家酒吧，非常棒。Drew 和 Thomas 对我们很好。
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酒店回复: Thank you so much for the fantastic review! We're delighted to hear you enjoyed our spacious rooms and bathrooms — comfort is key! 😊 It’s also wonderful to know our team, especially Drew and Thomas, made a great impression — we'll be sure to pass along the kudos!We're glad you got to experience the phenomenal steaks at the steakhouse and took advantage of the 9th-floor bar — cheers to that! 🍸 We truly appreciate your recommendation and can't wait to welcome your friends and family whenever they're in town.See you next time!
酒店回复: Thank you for the marvelous review! We strive to provide as many options as possible to keep our guests comfortable and happy. If you ever need anything, don't hesitate to reach out!
酒店回复: Thank you for the insightful review! We truly value your business and are glad to see that you received excellent service. Room updates are ever evolving, and your feedback is very helpful when working towards meeting our guest needs. We hope to see you again soon!
酒店回复: Thank you for sharing your experience with us! We’re so glad to hear that your Girls Trip brought you to Rochester and that you enjoyed your stay at The Strathallan.It’s wonderful to know that our team, especially at the front desk, made you feel welcome and that our signature warm cookies hit the spot. Creating a friendly and comfortable atmosphere for our guests is something we take great pride in.We hope you had an amazing time at the concert, and we’d love to welcome you back for future getaways!
5.0分
朋友出游
原文
翻译提供方：Google
工作人员亲切周到、知识渊博、反应迅速。房间舒适安静，而且空间宽敞，我可以用膝上滑板车轻松移动。
总而言之，这是一次美好的体验。一定会再次入住。
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酒店回复: It's awesome to know that all your needs were met during your time with us. We look forward to your next visit!
就正常 这家早餐很不好吃 不过国外酒店都难吃
没有自助早餐，而且清楚地解释了什么可以点什么不能点，尽管我的预订包含早餐。当我点餐时，服务员竟然说：你需要一个大得多的盘子。这评论太粗鲁了，结果我没吃早餐就走了，钱也白花了。再也不会住这里了。
没住过这么差的酒店，从管理到设施可以说是一坨
单人间双人间分不清，卫生间不下水
一如既往，住宿体验非常棒。喜欢这里的餐厅。
斯特拉萨伦罗切斯特酒店 (Strathallen Rochester) 不错，但看起来有点“老旧”。我注意到有几处地方的维护工作没有按时完成。
房间很漂亮，浴室/淋浴间也很宽敞。工作人员非常乐于助人，我会向任何来城里的朋友/家人推荐这家酒店。楼下的牛排馆牛排美味无比，这家酒店在九楼还有一家酒吧，非常棒。Drew 和 Thomas 对我们很好。
工作人员热情周到，令人愉快！房间干净整洁，床很舒服，浴室也很豪华！屋顶酒吧没有你想象的那么大，座位也没有那么多，但景色很棒！步行十分钟内有很多不错的餐厅。我强烈推荐当地人称之为“Strath”的酒吧！
房间非常干净，这对我来说旅行时至关重要。
房间里插座不足，令人失望。我的房间床边只有一个插座，还有一个灯插头。大多数人除了电话之外还有其他电源插口。我不得不拔掉灯插头才能使用加热垫。房间里的照明不足，尤其是我不得不拔掉床头灯的插头。
令我失望的是，斯特拉撒伦酒店在各种社交媒体网站上的照片中展示的漂亮楼梯并没有在酒店里。那条楼梯实际上在街对面的水疗中心。
我们遇到的工作人员非常专业和友好。
总的来说，这是一次愉快的旅行。
女孩之旅 2025
我们去罗切斯特参加了一场名为“女孩之旅 2025”的音乐会，每个人都非常友好。前台小哥人很好，热腾腾的饼干也非常美味。
工作人员亲切周到、知识渊博、反应迅速。房间舒适安静，而且空间宽敞，我可以用膝上滑板车轻松移动。
总而言之，这是一次美好的体验。一定会再次入住。