酒店回复: Dear Guest,Thank you for your feedback. We appreciate your detailed observations regarding the room setup, bathroom space, shower curtain, and common areas. Your comments about breakfast and overall standards are also noted and will be shared with our team for review. We value your input as we continue working to improve the guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
情侣出游
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It’s really the staff making this place awesome. Decafs is made at evenings and the skill they put into making omelets are examples of thoughtful effort. Thank you.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are delighted to know the thoughtful and attentive staff made your stay memorable, especially with the evening decaf and the care put into preparing omelettes. Our team takes pride in creating a warm and welcoming atmosphere for every guest. We appreciate your visit and look forward to welcoming you again.Sincerely, Hotel Manager
2.0分
其他
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Parking was good. Smoke alarms battery in room went dead. Loud beeping every few minutes. Front desk person didn’t know how to change battery so, I had to pack everything and move to another room
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酒店回复: Dear Guest,Thank you for your feedback. We are glad to know you found the parking convenient. We regret the inconvenience caused by the smoke alarm issue during your stay. Your feedback has been noted, and our maintenance team will ensure all detectors are regularly checked to avoid such disturbances. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
家庭亲子
Great place to stay for a few nights. Had a bit of a hiccup at check in but night manager was awesome and helpful.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are glad you enjoyed your stay and appreciated the assistance from our night manager. It is great to know the issue at check-in was handled smoothly. We value your recognition of our team’s efforts and look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
1.0分
商务出差
Your hotel denied my registered and licensed Service Animal. Reported to DOJ and Ohio Disability Discrimination
本趟差旅中,最赞的酒店。在市区。环境不错,酒店服务人员也很好。感觉住着温馨
市中心特别热闹,离华尔街的铜牛特别近。步行到周边景点都不远。
房间不太大,没有瓶装水、拖鞋和牙刷。
张冠李戴了,这是纽约市中心希尔顿逸林的点评。
虽然有点旧了,但他们正在翻新。不过还是很干净,员工也非常好。
酒店很旧,需要翻修。早餐时餐台上没有纸巾。
微波炉坏了。
电视也坏了。
周日有人告诉我电视坏了是因为天气原因。
周一又被告知同样的说法。
周一阳光明媚但很冷,周日下了小雪。
他们从未派人来修理。
早餐很糟糕,而且在早餐区工作的女士态度很差。
床很舒服,但房间很小。
还行吧
我被安排了一间无障碍客房,而且是连通房。房间在一楼,窗户和百叶窗都打不开。我到得太晚了,没法要求换房。所以浴室里没有地方放我的物品。浴帘不防水。公共区域需要翻新。早餐包含在房费里,还行,但不算太好。达不到汉普顿酒店的标准。
It’s really the staff making this place awesome. Decafs is made at evenings and the skill they put into making omelets are examples of thoughtful effort. Thank you.
Parking was good. Smoke alarms battery in room went dead. Loud beeping every few minutes. Front desk person didn’t know how to change battery so, I had to pack everything and move to another room
Great place to stay for a few nights. Had a bit of a hiccup at check in but night manager was awesome and helpful.
Your hotel denied my registered and licensed Service Animal. Reported to DOJ and Ohio Disability Discrimination
Acossiation!