酒店回复: We are sorry for the inconvenience of the pool being closed. We are working diligently to get it up and running.
3.0分
情侣出游
原文
翻译提供方:Google
空调噪音很大,早餐质量很差,大楼还可以,如果空调噪音不那么大的话,我会睡得更好,早餐应该去麦当劳吃
展开
酒店回复: We are sorry to hear that your sleep was interrupted. We will get maintenance to remedy the a/c noise. I hope you stay with us in the future.
3.0分
其他
原文
翻译提供方:Google
还行
有霉味。前台不算粗鲁,但也不够友好。枕头支撑性不好。浴室没有排风扇。关门声很大。
展开
酒店回复: We are sorry to hear that your stay was not as you expected. Please give us another chance to meet your expectations.
2.0分
商务出差
原文
翻译提供方:Google
淋浴有两个问题(包括浴缸/淋浴阀坏了)并且枕头很薄/便宜
展开
酒店回复: We are sorry that your stay was not what you expected. Your response was forwarded to the departments involved and they will be addressed.
5.0分
其他
原文
翻译提供方:Google
美好的
展开
酒店回复: Thank you for the positive review. We appreciate you choosing Hampton Inn.
5.0分
情侣出游
展开
The property is very clean and stylish. Our room was very comfortable and quiet. The complementary breakfast was delicious. The pool was being refurbished when we were there so we didn’t get to use that. The staff is very friendly and helpful.
酒店回复: Thank you for the great review. We appreciate your post.
每次他进房间,房间里都弥漫着潮湿和霉味。我第一次早上七点下楼吃早餐时,食物都是冷的。之后的一周,食物都很好。我们到达的第一天,我去他们所谓的冷冻柜里买了一个冰淇淋,拿到房间后,发现它软塌塌的,蛋筒也软塌塌的。
一直是我们预订酒店的首选。
一个建议:洗完床单后,请检查一下是否有污渍。我们入住的最后一晚发现床单底部一直到床脚处有一处旧血迹,清洗时没有去除。如果我入住第一天早点发现,我就会要求换床单或换房间。
谢谢
我们订到了酒店最后一间空房。工作人员很友好,免费早餐也不错。唯一的问题是床比我们习惯的硬,不过我们很高兴能订到这间房间。
家庭度假
住宿体验很棒!员工友好专业。房间和大堂干净整洁。我不太喜欢芝士鸡蛋,但早餐总体来说还不错。
他们的游泳池正在施工,所以我们不能游泳,这也是我们选择酒店让孩子们晚上游泳的主要原因
空调噪音很大,早餐质量很差,大楼还可以,如果空调噪音不那么大的话,我会睡得更好,早餐应该去麦当劳吃
还行
有霉味。前台不算粗鲁,但也不够友好。枕头支撑性不好。浴室没有排风扇。关门声很大。
淋浴有两个问题(包括浴缸/淋浴阀坏了)并且枕头很薄/便宜
美好的
The property is very clean and stylish. Our room was very comfortable and quiet. The complementary breakfast was delicious. The pool was being refurbished when we were there so we didn’t get to use that. The staff is very friendly and helpful.