酒店回复: thank you for taking a moment to let us know how we are doing, our apologies for the experience you had with during breakfast this is not typical. We hope you will give us another opportunity to serve you better, safe travels.
酒店回复: We hope to see you again soon and safe travels.
5.0分
家庭亲子
I love this hotel. Been there twice but this time the room had some repairs that should have been done like a hole in the wall govered up by wallpaper.
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酒店回复: We appreciate your feedback and want to apologize for your stay not being excellent, thank you for helping us make improvements. We hope to see you next time you are in our area for a 3rd stay, safe travels.
3.0分
其他
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The bed was TERRIBLE! It was lumpy and very uncomfortable. I think we would have been better off sleeping on the floor! It took forever for the water to even remotely warm up in the shower!! It also took forever for the room to warm up. I was very disappointed. The best thing about our stay was the free breakfast.
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酒店回复: We appreciate your feedback and want to apologize for your stay not being excellent, thank you for helping us make improvements. We hope you give us another chance to show you and happy to hear you enjoyed our delicious breakfast, safe travels.
5.0分
其他
Loved having an Embassy Suites to stay at. Love having a separated bedroom. The rooms wetMeals are good quality and great choices.
酒店回复: Hurry back for another great stay and safe travels.
很棒的酒店，配有沙发床和双人床。
但是，吸烟要收取200美元的费用。
房间很旧很旧了，给我们安排在了一楼，隔音不好，外边飞机很吵。房间里墙纸脱落，卫生一般，床上到处都是霉味，不推荐，相同价格住别家吧真别住这家。
办理入住时，工作人员非常热情友好。房间略显陈旧，但我们只住了两晚，大部分时间都不在房间里。酒店给我们安排了一间无障碍客房，不知道为什么？酒店位置便利，附近有很多餐厅，而且离机场也很近，不到10分钟车程。
房间还可以，就是水压不太好，淋浴没有热水。房间看起来像是在装修。早餐很不错，但是厨师（Harvey）让我很不愉快。我点了一个煎蛋（半熟），他却因为还有其他客人等着而拒绝了。我对此非常不满，因为这是我侄女点的。我真心希望酒店管理层能看到这条评论并重视我的反馈。
早餐服务员态度非常恶劣，一位年轻女服务员明明没有上菜，却说只有我们两个人，然后转身就玩手机，之后再也没有给我们上菜。
我们房间里的HBA系统发出低频振动，导致我们很难入睡。
好的
I love this hotel. Been there twice but this time the room had some repairs that should have been done like a hole in the wall govered up by wallpaper.
The bed was TERRIBLE! It was lumpy and very uncomfortable. I think we would have been better off sleeping on the floor! It took forever for the water to even remotely warm up in the shower!! It also took forever for the room to warm up. I was very disappointed. The best thing about our stay was the free breakfast.
Loved having an Embassy Suites to stay at. Love having a separated bedroom. The rooms wetMeals are good quality and great choices.