First, the staff were all very friendly, courteous, and helpful here. The breakfast selection was better than I've seen at any other hotel in quite a long time. They had multiple types of eggs, sausage, pastries, cereals, juices, a yogurt bar, fruits, and belgian waffles. I'm probably even forgetting some of the foods. Also, the room setups were quite nice with a king bed, couch, bathroom, and kitchenette.
My only complaint is that the rooms aren't very noise proof. If noisy semis are on the nearby roadways, you'll hear them. If the room above you wakes up at 6am, you'll also wake up at 6am. Also, all of the room doors and the side entrance doors slam unless a person actually holds the doors to slow them down as they close...and you can hear those quite easily.
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酒店回复: Thank you for the review and staying with us at the Staybridge Suites in Columbia. The staff will truly enjoy hearing that their service and the complimentary breakfast offerings added to your visit! We love that you found our rooms spacious with everything you need. Our team can also place you on the end away from the highway if your room type is available if that is bothersome. We hope to welcome you back soon!
5.0分
商务出差
I travel to the area for work regularly and this place will now be my “home away from home” 10/10! Amazing heated pool!
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酒店回复: Thank you for the wonderful review and choosing to stay with us at the Staybridge Suites! We love hearing that we are your top favorite for lodging in Columbia - our newly renovated pool area is very relaxing! Thank you for being our guest, and we look forward to serving you again on your next visit!
5.0分
其他
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Clean, comfortable, and Friendly
Our room was very clean and spacious for our family. The front staff was very welcoming and friendly. The breakfast was delicious- something for everyone!
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酒店回复: Thank you for sharing your experience and taking time to leave a review. Our team will enjoy hearing that the room's cleanliness, service, and complimentary breakfast were excellent! We appreciate you being our guest, and we hope to welcome you back soon. Safe travels!
4.0分
其他
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Appearance of grounds of adjacent hotel of which you have to drive through their parking lot to access the Staybridge was in poor condition and reflects poorly on Staybridge.
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酒店回复: Thank you for the review. We wish the drive was perfect, but you will reach our paradise very quickly after turning off of the main road! We cannot control our neighbor's weeds, unfortunately. Thank you for being our guest at the Staybridge Suites, and our team hopes to welcome you back soon in Columbia!
5.0分
家庭亲子
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Perfect stay for a family on a long road trip. Staff was very nice. I will definitely be staying at other Staybridge properties. Loved the kitchenette and the overall amount of space in the room.
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酒店回复: Thank you for the excellent review! We appreciate you being our guest in Columbia and are happy to see you enjoyed our oversized suites and team's hospitality at the Staybridge Suites! It is our pleasure to serve you, and we hope to welcome you back again soon. Safe travels!
5.0分
其他
Great stay!! We loved the room, amenities, and the pool was sooo warm. Our family will definitely be back!
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酒店回复: Thank you for the excellent review and kind words! We just remodeled our pool area and are excited for guests to experience our new look! Your business with us at the Staybridge Suites is appreciated, and we look forward to serving you again on your next visit to Columbia!
2.0分
其他
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It was a girls trip with daughters and granddaughters. The room was nice however the first morning we discovered the refrigerator quit working we had food in the fridge. Reported it to the front desk they said they would take care of it. We left for the day returned at 4:00 pm stilll fridge didn't work talked to front desk again. They said many couldn't fix. He would talk to GM about credit never heard another word. All the food was spoled and thrown away
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酒店回复: Thank you for staying with us for your travels to the Columbia area for your girls trip. I apologize for the issue in your room. We will definitely look into this further as major appliance repairs are handled with an outside appliance company and cannot always be fixed overnight; most of our appliances in the rooms are full-sized appliances. Our front desk team should have offered to store your food in our main kitchen refrigerators (we have several) which would have solved your issue. We will be discussing your review with our team for continued customer service improvement.I hope you will give us another chance in the future to provide you with an exceptional experience.
5.0分
情侣出游
Our room was huge, quiet, very clean and the check in was great with very friendly and helpful staff.
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酒店回复: Thank you for staying with us at the Staybridge Suites for your recent travels to Columbia. We love hearing that you enjoyed our oversized accommodations and service by our team! We appreciate the kind words. It is our pleasure to have you as our guest, and we hope to welcome you back again soon.
3.0分
家庭亲子
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Stay was fine. As usual, pet friendly rooms are not very clean. We wore socks the entire night while walking around and they were…. Yuck. But overall it was fine.
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酒店回复: Thank you for staying with us and sharing your experience. I sincerely apologize for the issue in your room. When a guest departs with a pet, the room is deep cleaned and the carpets are cleaned as well as the furniture. We will inspect your room and deep clean it again and discuss this with our team. We hope overall you were able to enjoy your stay and that we can serve you again in the future for an excellent experience.
5.0分
家庭亲子
Very friendly staff, lots of amenities I wasn’t expecting, especially the social hour. Hotel is nice and up-to-date and it was an overall great experience.
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酒店回复: Thank you for the review and letting us know you had an excellent stay with us at the Staybridge Suites. Our team will appreciate the kind words regarding their service, accommodations, and social dinners! It is our pleasure to have you as our guest, and we hope to welcome you back soon.
First, the staff were all very friendly, courteous, and helpful here. The breakfast selection was better than I've seen at any other hotel in quite a long time. They had multiple types of eggs, sausage, pastries, cereals, juices, a yogurt bar, fruits, and belgian waffles. I'm probably even forgetting some of the foods. Also, the room setups were quite nice with a king bed, couch, bathroom, and kitchenette.
My only complaint is that the rooms aren't very noise proof. If noisy semis are on the nearby roadways, you'll hear them. If the room above you wakes up at 6am, you'll also wake up at 6am. Also, all of the room doors and the side entrance doors slam unless a person actually holds the doors to slow them down as they close...and you can hear those quite easily.
I travel to the area for work regularly and this place will now be my “home away from home” 10/10! Amazing heated pool!
Clean, comfortable, and Friendly
Our room was very clean and spacious for our family. The front staff was very welcoming and friendly. The breakfast was delicious- something for everyone!
Appearance of grounds of adjacent hotel of which you have to drive through their parking lot to access the Staybridge was in poor condition and reflects poorly on Staybridge.
Perfect stay for a family on a long road trip. Staff was very nice. I will definitely be staying at other Staybridge properties. Loved the kitchenette and the overall amount of space in the room.
Great stay!! We loved the room, amenities, and the pool was sooo warm. Our family will definitely be back!
It was a girls trip with daughters and granddaughters. The room was nice however the first morning we discovered the refrigerator quit working we had food in the fridge. Reported it to the front desk they said they would take care of it. We left for the day returned at 4:00 pm stilll fridge didn't work talked to front desk again. They said many couldn't fix. He would talk to GM about credit never heard another word. All the food was spoled and thrown away
Our room was huge, quiet, very clean and the check in was great with very friendly and helpful staff.
Stay was fine. As usual, pet friendly rooms are not very clean. We wore socks the entire night while walking around and they were…. Yuck. But overall it was fine.
Very friendly staff, lots of amenities I wasn’t expecting, especially the social hour. Hotel is nice and up-to-date and it was an overall great experience.