酒店回复: Dear Jason,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the issues you experienced during your stay. We are disappointed to hear about the lack of hot water, uncomfortable sleeping arrangements, and maintenance issues you encountered. This is certainly not up to our usual standards and we are sorry for any inconvenience this may have caused. We will be sure to address these issues with our team to ensure they are rectified.We appreciate your feedback on the area surrounding the hotel and will take this into consideration for future improvements. We strive to provide a comfortable and enjoyable stay for all our guests, and we are disappointed to hear that we did not meet your expectations. We hope you will consider giving us another chance to provide you with the excellent experience you deserve.Sincerely,Management TeamCourtyard by Marriott Oklahoma City Airport
酒店回复: Dear Audrey,Thank you for taking the time to share your experience at Courtyard Oklahoma City Airport. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and helpful. We are glad you appreciated our comfortable accommodations and convenient location. Your recommendation means a lot to us and we hope to welcome you back in the future.Sincerely,Management TeamCourtyard by Marriott Oklahoma City Airport
酒店回复: Dear Dee,We appreciate you taking the time to provide feedback on your recent stay with us. We are glad to hear that you found the room to be clean and comfortable. We apologize for any inconvenience you may have experienced during check-in and we will address this with our team to ensure a better experience for our future guests. Thank you for choosing Courtyard Oklahoma City Airport.Sincerely,Management TeamCourtyard by Marriott Oklahoma City Airport
酒店回复: Dear John,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your recent stay at our hotel. We will be sure to share your comments with our team for further review. Thank you for choosing to stay with us.Sincerely,Management TeamCourtyard by Marriott Oklahoma City Airport
4.0分
其他
原文
翻译提供方：Google
你真的不知道酒店具体在哪儿，员工很友好。附近环境有点乱，很多人在匝道口乞讨。
街对面有个饼干桶。没有免费早餐，甚至连咖啡都没有，除非你在房间里享用。
展开
酒店回复: Dear Bill,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our staff to be friendly. We apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team to make improvements for future guests. We hope to have the opportunity to welcome you back in the future.Sincerely,Management TeamCourtyard by Marriott Oklahoma City Airport
酒店回复: Thank you for sharing your feedback with us. We are pleased to hear that overall you enjoyed your stay and found the room to be nice. We apologize for any inconvenience caused by the room switch and the issue with the door lock. Our team is constantly working to improve our guest experience and we appreciate your understanding. We hope to welcome you back in the future for an even better stay.
酒店回复: Dear Pamela,Thank you for bringing these concerns to our attention. I sincerely apologize for the issues you experienced during your stay, including the presence of ants, hair in the bathroom, and inconsistent hot water in the evenings. This is not the standard we strive to uphold, and I regret the inconvenience it caused you.Please know that I have addressed these matters with our housekeeping and maintenance teams to ensure they are properly resolved. Your feedback is invaluable in helping us improve our guest experience. Thank you for choosing Courtyard Oklahoma City Airport.Sincerely,Management TeamCourtyard by Marriott Oklahoma City Airport
在美丽的美国南部，指鹿为马，自驾出游，一笑千里，配演厚重的旅游情怀和世界责任感，多文化融合人格的同时为人生赋能
千万别订！！
我们经常旅行，所以住过很多糟糕的地方，但这家简直就是个笑话。说真的。
订了两张带折叠沙发的大床房……三个大人和一个女儿……
不知道是双人间还是大床间，所以就先这样吧。
没有沙发，只有一把破椅子，所以我们三个人只能挤在一张床上！！！
我们到的时候（晚上11点）空调关了，花了整整4个小时才降温，不至于出汗！！！
早上10:30去洗澡，热水为零。真的冰冷，而且不热，所以没法洗澡！！！
而且环境也不好，停车场的灯都灭了！！！（如果你还决定住在这里，一定要带上武器）
总而言之，这附近有很多更好的酒店，有些甚至更便宜。这家酒店的价格应该在70美元左右，而不是100美元以上！！！
说真的……还是另找地方订吧。
我之前一直担心我住的地方。******* 上的图片根本无法反映酒店的真实情况。我的手被门割伤了，门闩应该卡在墙上，但并没有。我要求酒店大堂的客服人员给我打电话，说明我的问题。她说会，但一直没有打。由于酒店条件不允许，我提前一晚退房，本来要住两晚。他们既不解决我的担忧，也不退款，尽管酒店最多只入住了30%。更不用说，停车场里到处都是无家可归的人，无论什么时候都在游荡。
没抓住重点
店员服务很棒，态度友好，乐于助人。然而，我预订这家酒店的唯一原因是他们告诉我机场班车凌晨3点开始，而我到的时候他们却说是早上7点开始。如果事先被告知的属实，我肯定会选择其他酒店。
帮我办理入住的女士非常友好。她甚至帮我找手机！谢谢。房间干净整洁，安静舒适，床单和被子都很棒。街对面有一家 Cracker Barrel 餐厅，交通便利，还有机场接送服务。强烈推荐这家酒店。
差点以为这里停电了。入住的时候，大堂里一盏灯都没亮。我以前从未经历过这种入住体验。如果不是房间干净、床软、淋浴水压好，我肯定会给一星而不是两星。
酒店本身还不错，和预期的一样，没有任何问题。不过，千万别指望机场班车。我到的时候等了一个多小时，打了两次电话，订了早班飞机的机场班车后，下楼才发现司机没来，他们也不知道怎么联系她，哎呀，真是太糟糕了，太让人难过了。
你真的不知道酒店具体在哪儿，员工很友好。附近环境有点乱，很多人在匝道口乞讨。
街对面有个饼干桶。没有免费早餐，甚至连咖啡都没有，除非你在房间里享用。
不错，但被锁在了外面。
住宿体验很好，我们最终入住的房间也很不错，但那不是我们预订的房间，他们的门锁出了问题，所以我们不得不换了另一个房间。
不满意
房间电视机周围有蚂蚁，浴室地板上有头发，晚上没有热水。早上有热水，但晚上却没有热水，没法打扫干净睡觉。