酒店回复: Thank you for sharing your feedback with us, I will get with the leadership team about your experience. We hope you will give us another opportunity to be your choice hotel when visiting OKC!
4.0分
其他
原文
翻译提供方：Google
噪音大
网速很慢，房间里有人洗澡或上厕所时都能听到。
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酒店回复: Thank you for taking the time to share your feedback with us. We have shared your experience with the leadership team. We hope you will give us another opportunity to be your choice hotel when visiting OKC.
3.0分
其他
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Clean room although very outdated. Room did not look as pictured but beds were comfortable. Tub/shower not like in pictures. Ceiling tiles coming off in closet. Coffee bar area in room did not have sugar/cream just Equal and Sweet blow. Walls very thin, heard someone next door vomiting throughout the night. Overall expected more of the room for $195/night.
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酒店回复: Thank you for taking the time to share your feedback with us! We have shared your experience with the leadership team to help make improvements. We hope you will give us another opportunity to be your choice hotel when visiting OKC.
1.0分
其他
I thought u was reserving the downtown location. The rooms were below par and the wall paper was peeling.
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酒店回复: Thank you for taking the time to share your feedback with us. We have shared your experience with the leadership team to help make improvements. We hope you will give us another opportunity to be your choice hotel when visiting OKC.
5.0分
其他
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It was great, room was clean, but I couldn’t get the tv remote to work in the living room of the suite. I addressed it with the front desk and they took care of it. Great staff
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酒店回复: Thank you for your feedback! We are looking forward to your next stay in OKC!
4.0分
情侣出游
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Breakfast was an outstanding selection but lacking in the area of warmth. Potatoes, eggs, bacon.. all cold. Delicious otherwise!
We had asked for bathrobes for our room well in advance. The front desk assured us that “each room comes with bathrobes for each person staying.” Unfortunately when we got to our room that evening and was about to get in the shower we noticed no robes were present. We called down to the from desk and they informed us that there were none available. We were disappointed in our wet towels afterwards.
Lastly, we had trouble locating an ice machine. Our floor’s wasn’t working. Went down a floor and they had none. Tried one last floor and the light was off in the ice room.. that machine wasn’t working apparently either. Myself and another guest had the same issue as we encountered each other in the elevator with empty ice buckets and we joked as we made our way to the bar. Thankfully neither one of us had gotten comfortable for the evening yet so we were dressed well enough to get a bucket of ice from the bar.
All and all— good stay. Just lacked the wow factors like we had hoped for as we had long wanted to stay at the Waterford as Oklahoma residents and this was a staycation of sorts.
Money spent now— but we had a good sleep.
Thank you
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酒店回复: Thank you for your feedback! We hope that you will give us another opportunity to be your choice hotel when visiting OKC.
5.0分
其他
The power went out in our neighborhood so we need a hotel quick before it got dark. The hotel was great and comfortable for our family
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酒店回复: Thank you for your feedback! We are looking forward to your next stay in OKC!
5.0分
其他
Good but...
Cool hotel, will go back... skip the mediocre restaurant and its snotty wait staff.
酒店回复: We are looking forward to your next visit to OKC!
生意还可以 就是房间灯光有点暗
早餐很糟糕，厕所可以碰到门，淋浴喷头可能有霉菌，淋浴间有水泥浆，前台工作人员约翰逊先生希望名字是正确的，非常好，很专业，但餐厅维护得不好，希望房间能有一些信用，我退房时确实抱怨过。
前一天晚上被咬后，我们发现了臭虫。从入住时起，我们又遇到了其他问题。没有可用的推车。我们不得不自己找一个。不得不自己装东西——大件重物。我们的房间布满灰尘。没有瓶装水，毛巾很少。与不那么高档的酒店相比，这里的设施太糟糕了。但臭虫是最严重的。
噪音大
网速很慢，房间里有人洗澡或上厕所时都能听到。
Clean room although very outdated. Room did not look as pictured but beds were comfortable. Tub/shower not like in pictures. Ceiling tiles coming off in closet. Coffee bar area in room did not have sugar/cream just Equal and Sweet blow. Walls very thin, heard someone next door vomiting throughout the night. Overall expected more of the room for $195/night.
I thought u was reserving the downtown location. The rooms were below par and the wall paper was peeling.
It was great, room was clean, but I couldn’t get the tv remote to work in the living room of the suite. I addressed it with the front desk and they took care of it. Great staff
Breakfast was an outstanding selection but lacking in the area of warmth. Potatoes, eggs, bacon.. all cold. Delicious otherwise!
We had asked for bathrobes for our room well in advance. The front desk assured us that “each room comes with bathrobes for each person staying.” Unfortunately when we got to our room that evening and was about to get in the shower we noticed no robes were present. We called down to the from desk and they informed us that there were none available. We were disappointed in our wet towels afterwards.
Lastly, we had trouble locating an ice machine. Our floor’s wasn’t working. Went down a floor and they had none. Tried one last floor and the light was off in the ice room.. that machine wasn’t working apparently either. Myself and another guest had the same issue as we encountered each other in the elevator with empty ice buckets and we joked as we made our way to the bar. Thankfully neither one of us had gotten comfortable for the evening yet so we were dressed well enough to get a bucket of ice from the bar.
All and all— good stay. Just lacked the wow factors like we had hoped for as we had long wanted to stay at the Waterford as Oklahoma residents and this was a staycation of sorts.
Money spent now— but we had a good sleep.
Thank you
The power went out in our neighborhood so we need a hotel quick before it got dark. The hotel was great and comfortable for our family
Good but...
Cool hotel, will go back... skip the mediocre restaurant and its snotty wait staff.