酒店回复: Thank you for providing your feedback. We sincerely apologize for failing to meet your expectaions. We hope to have another opportunity to give you the experience we strive to deliver. Thank you for staying with us.
酒店回复: Although we are happy you found our beds to be really comfortable (they're brand new) and staff to be really nice, we sincerely apologize for any smell other than a fresh and clean atmosphere. We appreciate you bringing this to our attention. We hope for another opportunity to provide you with the stay we strve to deliver upon. Thank you for staying with us.
5.0分
家庭亲子
原文
翻译提供方:Google
我之前住过其他酒店,如果万豪有空位的话,我一定会住在那里,这是我住过的最好的酒店
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酒店回复: We are delighted to have had you as our guest. Thank you for the great rating! We hope to see you again!
4.0分
家庭亲子
原文
翻译提供方:Google
一切都干净整洁,床也很舒服。上下高速公路都很方便。
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酒店回复: We are happy you found everything to be nice and clean, and our beds to be comfortable. The beds are actually brand new, so its nice to hear the positive feedback. Thank you for being our guest. We hope to see you again soon!
5.0分
其他
原文
翻译提供方:Google
房间和位置都很棒。
房间干净整洁,布局也很好。
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酒店回复: Thank you for your feedback. We are delighted you had a great stay, finding your room with a nice layout and to be clean. Thanks for staying with us!
酒店回复: We offer our sincere apologies you did not have the experience you expected. We are a family friendly hotel but we do not have a pool. I'm happy you found our staff to be very kind. We hope to have the pleasure of hosting you again. Thank you for staying with us
2.0分
其他
原文
翻译提供方:Google
另找一家
地段不好。床单很脏。房间天花板被水浸湿。大堂很脏。以上所有条件都太贵了。
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酒店回复: We are terribly sorry for your experience. Maintianing a clean atmosphere is expected and we sincerely apologize for not fulfilling that expectation. We will share you message with our housekeeping leaders to ensure this is an isolated incident. We hope for another opportunity to give you the experince we strive to deliver.
1.0分
情侣出游
原文
翻译提供方:Google
该酒店需要更好的安全保障,并需要有人知道如何清洁房间、走廊和电梯。
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酒店回复: We apologize for failing to meet your expectations. Our property is monitored nightly from our security company. We hope for another opportunity to provide you with a better experience.
酒店回复: Thank you for being our guest and giving us a great rating, despite being disturbed from outside noises. My hope is each of our guests experience a relaxing worry-free evening when you stay with us. We invite you back the next time you visit our area and need a great place to stay. Thank you for your feedback.
5.0分
其他
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Breakfast on day 1 was good but on day 2 I ordered oatmeal and it was so thick it was hard to eat. Not sure if it had been sitting out and reheated or what. I'm sure if I would have asked the staff they would have swapped it out but I didn't.
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酒店回复: Thank you so much for your feedback. We have shared your experience with our F&B team to improve our oatmeal options. We hope you see again next time travels bring you back to Tulsa.
没有达到我的预期。我吃了早餐,结果很失望。房间还可以,但对于万豪酒店来说,应该更好一些。我还是会住这家酒店,但需要降低一下期望值。
一进房间,就闻到一股霉味和洋葱味。那是走廊垃圾桶里的味道,所以我很高兴不用换房间。床真的很舒服。工作人员非常友好。很容易看出这是一栋老建筑。
我之前住过其他酒店,如果万豪有空位的话,我一定会住在那里,这是我住过的最好的酒店
一切都干净整洁,床也很舒服。上下高速公路都很方便。
房间和位置都很棒。
房间干净整洁,布局也很好。
不适合家庭入住
工作人员非常友善。虽然广告上说这里适合家庭入住,但我没想到这里居然有泳池,而且早餐还要收费。如果您是商务出差,这里才适合您。不适合家庭入住。
另找一家
地段不好。床单很脏。房间天花板被水浸湿。大堂很脏。以上所有条件都太贵了。
该酒店需要更好的安全保障,并需要有人知道如何清洁房间、走廊和电梯。
办理入住手续快捷高效。房间干净、宽敞。很吵,因为它位于一楼,靠近停车场,我可以听到汽车和摩托车发动机的声音
Breakfast on day 1 was good but on day 2 I ordered oatmeal and it was so thick it was hard to eat. Not sure if it had been sitting out and reheated or what. I'm sure if I would have asked the staff they would have swapped it out but I didn't.