Great location!!! Happy hour and continental breakfast is a plus!! Have not had any issues the 4 times we’ve stay there.
展开
酒店回复: Thank you for your feedback! We are pleased to see you are a returning guest. Thank you for your loyalty!
3.0分
家庭亲子
展开
Upon Arrival the Hotel couldn’t find my reservation that I booked through ******* in May 2025. Turns out they cxld my pay at the hotel reservation due to inability to charge my card prior to arrival. Isn’t the idea of pay at the hotel is to pay once you arrive? They tried calling me while driving through the desert with no cell service. Luckily I was still able to get a room after a 5 hour drive.The room was nice and comfortable (1 bedroom suite with a kitchen) however the door to the balcony was very difficult to open, the shower drain was partially clogged,the vents in the room were covered in thick dust and the TV’s in both rooms didn’t work properly and took 2 of my 3 nights stay before getting it fixed. Also requested an additional luggage rack to avoid putting my son’s suitcase on the floor. After two days they said they didn’t have one. I guess after paying $393/night I didn’t expect to have so many issues..maybe it was a fluke I’d probably stay again but definitely not for that price.
展开
酒店回复: Thank you for sharing your experience. I’m very sorry for the issues you encountered, especially the stress at check-in. Because we were fully booked, our team attempted to authorize your card for the first night to guarantee the reservation — this is our standard procedure during high-occupancy dates. When the authorization didn’t go through, we tried reaching you but understand you were in an area with no service. I apologize that this led to your reservation being canceled before you arrived.I’m also sorry for the maintenance and service problems in your suite; the balcony door, drain, dusty vents, TV issues, and the inability to provide a luggage rack. This is not the level of quality or comfort we want for our guests, especially at the rate you paid.Thank you again for your honest feedback. We hope to have the chance to welcome you back for a much smoother stay, and I’d be happy to personally assist with any future reservations.
4.0分
家庭亲子
展开
The location of the hotel was excellent. The cleanliness was great. The only issue I had was the comfort of the bed, it was hard. Personally I prefer a softer bed.
展开
酒店回复: Thank you for your feedback! We're glad you enjoyed our location and cleanliness. We’re sorry to hear the bed wasn’t as comfortable as you’d prefer, and we appreciate you letting us know. Your comments help us improve for future stays.
5.0分
家庭亲子
展开
Staff did a great job with cleaning and service. Facilities were very nice. Bed was a little too firm for me but linens were nice. Elevator was extremely slow. I would definitely stay again. We had the 2 bedroom suite. It was super quiet and very comfortable. We stayed for 6 nights.
展开
酒店回复: Thank you for your wonderful feedback! We're glad you enjoyed the cleanliness, service, and comfort of your suite. We appreciate your note about the bed and elevator and will share it with our team. We look forward to welcoming you back again soon!
5.0分
家庭亲子
展开
We had a 2 bedroom suite. It was nice and spacious. There was a shuttle to the football game which made things very convenient and saved us from having to find parking!
展开
酒店回复: Thank you for sharing your experience! We're glad you enjoyed the spacious suite and found the shuttle convenient. We hope to welcome you back for your next game day stay!
4.0分
其他
展开
Breakfast selection was extensive.
I especially appreciated little amenities – –complimentary happy hour, snacks, complementary nibbles in the afternoon/early evening. My room was very well appointed and comfortable.
展开
酒店回复: Thank you for your kind words! We're delighted you enjoyed the breakfast selection, complimentary amenities, and your comfortable room. We hope to welcome you back soon!
4.0分
其他
展开
I enjoyed my stay, felt safe and the area has so much to do. My was nice and spacious, my only complaint would be the bathroom door is awkwardly place and my particular door had a little water damage at the bottom that made it very hard to move. I was staying alone so I decided just not to close it, so the issue didnt bother me....
展开
酒店回复: Thank you for your feedback! We're glad you enjoyed your stay and the area. We appreciate you mentioning the bathroom door issue and will have our team look into it. Hope to welcome you back soon!
这家酒店完全符合我的所有期待。套房宽敞，所有区域都非常干净。员工也很友好。我非常喜欢并享受这次住宿。
这是一次愉快的旅行。
不错 干净 服务好 优雅
Great location!!! Happy hour and continental breakfast is a plus!! Have not had any issues the 4 times we’ve stay there.
Upon Arrival the Hotel couldn’t find my reservation that I booked through ******* in May 2025. Turns out they cxld my pay at the hotel reservation due to inability to charge my card prior to arrival. Isn’t the idea of pay at the hotel is to pay once you arrive? They tried calling me while driving through the desert with no cell service. Luckily I was still able to get a room after a 5 hour drive.The room was nice and comfortable (1 bedroom suite with a kitchen) however the door to the balcony was very difficult to open, the shower drain was partially clogged,the vents in the room were covered in thick dust and the TV’s in both rooms didn’t work properly and took 2 of my 3 nights stay before getting it fixed. Also requested an additional luggage rack to avoid putting my son’s suitcase on the floor. After two days they said they didn’t have one. I guess after paying $393/night I didn’t expect to have so many issues..maybe it was a fluke I’d probably stay again but definitely not for that price.
The location of the hotel was excellent. The cleanliness was great. The only issue I had was the comfort of the bed, it was hard. Personally I prefer a softer bed.
Staff did a great job with cleaning and service. Facilities were very nice. Bed was a little too firm for me but linens were nice. Elevator was extremely slow. I would definitely stay again. We had the 2 bedroom suite. It was super quiet and very comfortable. We stayed for 6 nights.
We had a 2 bedroom suite. It was nice and spacious. There was a shuttle to the football game which made things very convenient and saved us from having to find parking!
Breakfast selection was extensive.
I especially appreciated little amenities – –complimentary happy hour, snacks, complementary nibbles in the afternoon/early evening. My room was very well appointed and comfortable.
I enjoyed my stay, felt safe and the area has so much to do. My was nice and spacious, my only complaint would be the bathroom door is awkwardly place and my particular door had a little water damage at the bottom that made it very hard to move. I was staying alone so I decided just not to close it, so the issue didnt bother me....