Over a week needed to stay at the hotel and it was a convenient, quiet and comfortable stay. This is not a location with a lot of extras or thrills, but reasonable and has breakfast included in the rate. The staff was friendly. The breakfast included an array of eggs, fresh fruit, cereal, yogurt and other offerings. The gym was small, but reliable with both free weights and cardio machines of bike, elliptical and treadmill
3.0分
其他
The exterior is under construction, and the interior cleanliness left something to be desired. GM was responsive, which is a plus.
1.0分
商务出差
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Go to this hotel if you want to burn your cash and get extremely annoyed! Only good thing about this hotel is it’s location. Rooms are extremely dirty. They tell that room cleaning happens every second day, but in reality its about once a week. Yet they come up with pathetic excuses such as “you should have asked” or “you must have had do not disturb sign on” or “we might have been short in staff”. Thanks for Erin for being always kind and helpful though.
5.0分
其他
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Nice property for a long term stay. Good breakfast and kind and caring staff with a special call out to Gisele who handled my requests quickly and profesionally.
5.0分
其他
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The property is ideal for extended stays with a nice size fridge, microwave, coffee maker, dish washer, and breakfast served daily. Even with renovation going on there was adequate parking and the noise wasn't too bad. The pool, hot tub and grounds are maintained profesionally and it shows. There is a nice BBQ area close to the pool with two big Weber Genesis grills and plenty of propane.
While all the staff were hospitable and profesional, I dealt with Gisele the most. She was always pleasant, smiling, and quick to respond to every request. The management is lucky to have her.
1.0分
其他
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I did not expect to have to walk around the building to get into my room. I could barely find the lobby. You were short staffed so is everybody now so no problem. But it said free internet and it is not you have to join a club or do something I don't have all night to sit on the computer trying to figure out how to turn on the damn television. I was really unhappy and will not stay again
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酒店回复: Marcia,Thank you for providing us with your feedback. I apologize that your stay was not up to your expectations. Our goal is to provide a comfortable and convenient stay for our guests, and that was not your experience. Our WiFi is complimentary, and doesn't require you to sign up for Marriott Bonvoy, but I understand the confusion when trying to log in. I apologize that you were unhappy with your experience and if there is anything we can do to earn your business back, please let me know.
5.0分
其他
It was convenient for visiting with family in the area.
5.0分
朋友出游
Overall awesome! I am Very satisfied. Specially to the great customer service of Giesel. Thank you so much, We appreciate your service. God Bless!
提前在携程订房,当时携程网已事前收全额房费,但入住该酒店收信用卡押金这可以理解,但已过去五天信用卡押金实际收了五天,会没有退还押金。这是多收钱行为
这家酒店环境好但酒店陈旧,自助服务,预收押金直接在信用卡里扣款收了双重费用,至今四天过后也没有退回信用卡押金,工作人员比较懒散
没问题
Over a week needed to stay at the hotel and it was a convenient, quiet and comfortable stay. This is not a location with a lot of extras or thrills, but reasonable and has breakfast included in the rate. The staff was friendly. The breakfast included an array of eggs, fresh fruit, cereal, yogurt and other offerings. The gym was small, but reliable with both free weights and cardio machines of bike, elliptical and treadmill
The exterior is under construction, and the interior cleanliness left something to be desired. GM was responsive, which is a plus.
Go to this hotel if you want to burn your cash and get extremely annoyed! Only good thing about this hotel is it’s location. Rooms are extremely dirty. They tell that room cleaning happens every second day, but in reality its about once a week. Yet they come up with pathetic excuses such as “you should have asked” or “you must have had do not disturb sign on” or “we might have been short in staff”. Thanks for Erin for being always kind and helpful though.
Nice property for a long term stay. Good breakfast and kind and caring staff with a special call out to Gisele who handled my requests quickly and profesionally.
The property is ideal for extended stays with a nice size fridge, microwave, coffee maker, dish washer, and breakfast served daily. Even with renovation going on there was adequate parking and the noise wasn't too bad. The pool, hot tub and grounds are maintained profesionally and it shows. There is a nice BBQ area close to the pool with two big Weber Genesis grills and plenty of propane.
While all the staff were hospitable and profesional, I dealt with Gisele the most. She was always pleasant, smiling, and quick to respond to every request. The management is lucky to have her.
I did not expect to have to walk around the building to get into my room. I could barely find the lobby. You were short staffed so is everybody now so no problem. But it said free internet and it is not you have to join a club or do something I don't have all night to sit on the computer trying to figure out how to turn on the damn television. I was really unhappy and will not stay again
It was convenient for visiting with family in the area.
Overall awesome! I am Very satisfied. Specially to the great customer service of Giesel. Thank you so much, We appreciate your service. God Bless!