酒店回复: Dear Dale,Thank you for your feedback on your recent stay at Spark by Hilton Amarillo West Medical Center. We appreciate your comments and are glad to hear that you found the room clean and comfortable. Spark by Hilton is a premium economy hotel brand within the Hilton family that offers a consistent and reliable experience with added touches like complimentary breakfast and a 24-hour retail market. We hope you will consider staying with us again in the future.Sincerely,Management TeamSpark By Hilton Amarillo West Medical Center
酒店回复: Dear Jennifer,We apologize for any inconvenience you experienced during your recent stay at Spark by Hilton Amarillo West Medical Center. We take guest feedback seriously and will address your concerns with our team. We appreciate your support in welcoming this new brand to the Hilton family and hope to welcome you back for a more enjoyable stay in the future. Thank you.Sincerely,Management TeamSpark By Hilton Amarillo West Medical Center
酒店回复: Dear Cheri,We appreciate your feedback and are pleased to hear that you enjoyed the great location and nearby restaurants during your stay at Spark by Hilton Amarillo West Medical Center. We are glad to know that you found the room clean. We apologize for any inconvenience you experienced with the A/C and will address this with our team. Thank you for choosing Spark by Hilton and we hope to welcome you back soon for another stay!Sincerely,Management TeamSpark By Hilton Amarillo West Medical Center
酒店回复: Dear Stephen,We are pleased to hear that you found the hotel to be clean during your stay. At Spark by Hilton, we strive to provide a comfortable and reliable experience for our guests. We appreciate your feedback and hope to welcome you back for another stay in the future. Thank you for choosing Spark by Hilton.Sincerely,Management TeamSpark By Hilton Amarillo West Medical Center
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我们在这家酒店住得很开心。一切都和预期的一样,而且价格也很实惠。
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酒店回复: Dear Korinna,We are thrilled to hear that you had a great experience during your stay at Spark by Hilton Amarillo West Medical Center. Our priority is to provide a comfortable and reliable stay for all of our guests at an accessible price point. We are glad to hear that everything met your expectations and that you found our pricing to be fair. Thank you for choosing Spark by Hilton and we can't wait to welcome you back for another wonderful stay in the future.Sincerely,Management TeamSpark By Hilton Amarillo West Medical Center
房间干净,设施齐全,方便出行,最主要是安全。
新装修的,干净舒适,很新,提供早餐。
这个地方非常干净整洁。房间和床都很舒适。房间里有冰箱,但是没有图片上显示的游泳池和热水浴缸。房间里没有咖啡机,没有微波炉,也没有冰桶,你需要去要一个。入口车道有点 confusing(令人困惑)。这是一家小酒店,周围都是大楼。和照片不太一样。酒店位于繁忙的州际公路旁的小路上,所以去附近的地方不太方便。“热”早餐很糟糕,温热的饼干配上温乎乎的水和面粉做的“肉汁”……??????我旅行了几十年,住过很多地方,这家酒店我会选择跳过。
没有比这更好的体验了。这家酒店靠近很多很棒的餐厅,而且房间也再舒适不过了。我享用了免费早餐,非常完美,而且味道也很好。
酒店设施一般般。它属于那种“现代简约”风格——不太合我的口味。我们住的是标准大床房。房间里设施简陋:床、电视、冰箱、书桌和一把候诊室风格的椅子。真是的!没有微波炉、咖啡机,甚至连冰桶都没有!你得知道该怎么跟前台要!32英寸的“智能”电视根本就不是。酒店一直想让你注册“冥王星套餐1个月免费特惠”。早餐是“百吉饼”和一些商店买的小松饼。平心而论,房间干净,床很舒服,而且酒店就在40号州际公路旁。方圆一英里内还有十几家其他酒店——我以后不会再住这家了……
开始不太顺利,但结局完美。
我们的第一个房间不太好。窗台、空调和一张床上都有活蚂蚁和死蚂蚁。冰箱也冻住了。我通知了前台,他们立即给我们安排了一间新房间,非常抱歉,而且处理得很快。我们的下一个房间好一些(虽然冰箱门关不上。我们只是把前面的脚凳挪了一下)。其他一切都很棒。床很舒服。浴室很干净。客户服务无可挑剔。
我们醒来发现床头柜和枕头周围爬满了小虫子!!!恶心!我跟前台反映后,她说他们知道有虫子。(但还是把我们安排在那个房间??)
我已经跟管理层斗争了五天,但一直没有得到任何回复。
不错,但需要改进
地理位置优越,附近有餐厅。房间干净!空调不太好用——我们不得不把温度调到60华氏度(约15摄氏度)来给房间降温。我们到得很晚,因为太累了,所以坚持了下来。
可能不会再住这里了
酒店很干净。员工还可以。房间干净,但有些不足。没有微波炉,也没有室内咖啡机。空调噪音很大。早餐缺乏蛋白质。
我们在这家酒店住得很开心。一切都和预期的一样,而且价格也很实惠。