Received a text in the early morning asking for our arrival time so our room would be ready. I replied that we would arrive around 3. Due to traffic we did not arrive until 4, to a not so friendly front desk speaking Spanish so hard to understand and room not ready. Checkin time was 3. We got our room and quickly changed for an event that we were attending and left. When we arrived back at the hotel after 11pm I was going to make some ice cubes to find a dead bug in the freezer. We were all tired and rest of the room seemed fine.
酒店回复: Thank you for your feedback!
3.0分
其他
展开
The staff was great. The room needs an upgrade and to he cleaned better. There was rust in thr bathrolm and dishwasher. The vents were dirty. The living room TV did not work amd the chair needs to be cleaned and vacuumed.
酒店回复: Thank you for your feedback!
5.0分
情侣出游
Very clean and modern property. Good location and very accommodating. Checked us in much earlier than expected
酒店回复: Thank you for your feedback!
5.0分
其他
Staff was really nice and accommodating.
Enjoyed the stay.
The only complaint was the truck drop off where my room was. Very noisy especially late at night.
酒店回复: Thank you for your feedback!
5.0分
其他
展开
Wonderful employee
From check in until check out the staff we encountered was excellent. Lakeema was professional, pleasant and courteous and went out of her way to make us feel welcome and comfortable. The texting updates were an unexpected way to keep us informed.
酒店回复: Thank you for your feedback!
1.0分
其他
What you see outside is not what you would see in the inside. Terrible place old smells like mold.
酒店回复: Thank you for your feedback.
5.0分
情侣出游
The food was very delicious that they serve breakfast and a light dinner and it was very clean
酒店回复: Thank you for your feedback!
5.0分
家庭亲子
Small but had pool, hot tub, and hot breakfast in the am. Let us check out an hour late. We enjoyed our time here.
酒店是比较老的酒店了,但是房间和走道重新装修过,现代简约风格,还不错。房间里唯一不好的是坐便器很矮,类似于儿童坐便器。酒店的服务人员从前台到客服服务到维修都态度友好。酒店周围没有步行道,对于没有车的住店客人不太友好
被臭虫咬了好几口。
Received a text in the early morning asking for our arrival time so our room would be ready. I replied that we would arrive around 3. Due to traffic we did not arrive until 4, to a not so friendly front desk speaking Spanish so hard to understand and room not ready. Checkin time was 3. We got our room and quickly changed for an event that we were attending and left. When we arrived back at the hotel after 11pm I was going to make some ice cubes to find a dead bug in the freezer. We were all tired and rest of the room seemed fine.
The staff was great. The room needs an upgrade and to he cleaned better. There was rust in thr bathrolm and dishwasher. The vents were dirty. The living room TV did not work amd the chair needs to be cleaned and vacuumed.
Very clean and modern property. Good location and very accommodating. Checked us in much earlier than expected
Staff was really nice and accommodating.
Enjoyed the stay.
The only complaint was the truck drop off where my room was. Very noisy especially late at night.
Wonderful employee
From check in until check out the staff we encountered was excellent. Lakeema was professional, pleasant and courteous and went out of her way to make us feel welcome and comfortable. The texting updates were an unexpected way to keep us informed.
What you see outside is not what you would see in the inside. Terrible place old smells like mold.
The food was very delicious that they serve breakfast and a light dinner and it was very clean
Small but had pool, hot tub, and hot breakfast in the am. Let us check out an hour late. We enjoyed our time here.