酒店回复: Dear Don,Thank you for providing feedback on your most recent stay with us. It was our pleasure to serve you!We hope to welcome you again whenever your travels bring you back to Moscow.Sincerely,Fairfield Staff
酒店回复: Dear Sameer,Thank you for providing feedback on your most recent stay with us!As stated throughout our hotel we do offer housekeeping every 3rd day per Marriott policy, unless otherwise requested by our guests. Since your reservation was due to check out on the 3rd day, we did not automatically offer room service on the 2nd day. Your request for room service on the 2nd day of your stay was communicated with our Housekeeping Team, but because you left a DO NOT DISTURB sign on your door, our Room Attendant was unable to enter your room. In the future, we do suggest removing the DO NOT DISTURB sign if you would like Room Attendants to follow through with your request for room service.Again, thank you for providing feedback on your most recent stay.Sincerely,Allison Radel
2.0分
家庭亲子
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这无疑是我睡过的最硬的床垫,但比睡在地板上稍微软一点。
3.0分
其他
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Everything was fine, but you can hear everything going on around you. There really isn’t any type of consideration for sound suppression in the design. So, nice place, great staff, but paper thin walls
3.0分
其他
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The refrigerator kept coming on during the night and it was pretty loud...loud enough to wake us up. The fan in the bathroom didn't work either.
The staff were great. The breakfast staff were very friendly and efficient. For the expense of the room, I was disappointed in the room.
5.0分
其他
This was such a great little hotel! I was so impressed with everyone who works here! And the breakfast was amazing!
5.0分
家庭亲子
Wonderful rooms and staff, this hotel was far better than we expected it to be. Would definitely stay there again!
地理位置好,方便出行。服务周到。房间宽敞舒适。只是马桶稍脏
位置安全,对面大学走走很有意思。
酒店房间非常干净,工作人员很友好。
非常方便参观伊利诺伊大学校园。就在街对面!我们去哪儿都是步行。不需要开车。附近有很多餐厅和便利店。
酒店很干净,但没有多余的装饰。健身房和游泳池很小。早餐很简单。
只提供第三天客房清洁服务,而且即使我多次要求,他们也没有提供。这家酒店的经理 Allison Radel 避免与您交谈,以便她不必面对这个问题。住了 3 晚,没有客房清洁服务,当我与前台交谈时,他们表示抱歉,并将此事转交给客房服务部门,当我要求与经理交谈时,他们表示她几天内不会在酒店,并会在我离开后与我联系以弥补不便,但没有人联系。以后不会再入住,也不会向任何人推荐这家酒店。
这无疑是我睡过的最硬的床垫,但比睡在地板上稍微软一点。
Everything was fine, but you can hear everything going on around you. There really isn’t any type of consideration for sound suppression in the design. So, nice place, great staff, but paper thin walls
The refrigerator kept coming on during the night and it was pretty loud...loud enough to wake us up. The fan in the bathroom didn't work either.
The staff were great. The breakfast staff were very friendly and efficient. For the expense of the room, I was disappointed in the room.
This was such a great little hotel! I was so impressed with everyone who works here! And the breakfast was amazing!
Wonderful rooms and staff, this hotel was far better than we expected it to be. Would definitely stay there again!