酒店回复: ¡Gracias por tu excelente reseña, Suhey! Nos alegra mucho saber que tuviste una gran experiencia. Apreciamos tu comentario y esperamos darte la bienvenida nuevamente pronto.
5.0分
商务出差
原文
翻译提供方：Google
非常好
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酒店回复: Hello Dalia,Thank you for the wonderful rating! We're glad to hear you had a great experience. We look forward to welcoming you again!
5.0分
其他
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I really enjoyed my stay at TownePlace Colorado Springs South. The staff was amazing!! Loved the breakfast options as well. My only issues were a couple of dead bugs in the room, and the bed was not as soft as I remembered it being for a TownePlace from stays in the past; maybe it's my pregnancy (lol). Overall, I had a great experience and will definitely recommend friends and family staying here, and plan to stay here again myself in the future.
4.0分
家庭亲子
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Our stay here was awesome, Melissa made the best breakfast experience, she was very hospitable and kept the breakfast full and clean! The night shift desk staff, Mike, was amazing, he gave us great ideas for visiting and dining. A few of the daytime staff seemed a bit standoffish, but overall, it was an excellent stay.
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酒店回复: Tammy, the team at TownePlace Suites by Marriott Colorado Springs South is thrilled you enjoyed your stay and appreciated the warm service from both Melissa and Mike. It’s wonderful to know their hospitality made a difference for you. The feedback regarding daytime service will be taken into consideration as efforts continue to enhance every guest's experience. We're looking forward to seeing you again on your next trip to Colorado Springs!
3.0分
家庭亲子
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We booked a three day stay and the pool was closed for two of the three days. Also the breakfast hours are from 6:30 to 9;00 which seems really short for breakfast hours, by 8:30 all the food was gone. It would be great if the breakfast goes until 9:00 that all food items are there for that period of time. FInall, we requested a room cleaning, and they said it was done but the room was not touched, not even replacement towesls or the bed made. To be fair the night person did come and give us bedding and towels, and she was very nice
5.0分
其他
Great holiday stay
Hotel was easy to get to. Staff was very friendly. Room was clean, spacious and drowned out the fireworks noise during July 4th.
1.0分
家庭亲子
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The check in staff was not easily found to check in. She was not very coherent when talking to her. She kept repeating asking same questions. She tried asking for payment that was made before the trip. She tried charging taxes that the check out staff fixed as soon as she saw what the check in staff put on my bill when I requested a receipt to check out. There was mold under the sink cabinet in the bathroom. The couch was very hard. The location was close to attractions which was nice .
5.0分
商务出差
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Great Managers and Staff
My stay at Townsuits and their sister hotal Springhill was amazing. The breakfast is always fresh. And the Managers and Staff go above and beyond to assist their guess. I highly recommend this hotel.
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酒店回复: Janet, it’s wonderful to hear you had a great time at TownePlace Suites by Marriott Colorado Springs South. The team is pleased you enjoyed the fresh breakfast and attentive service. Thank you for recommending the property, and everyone looks forward to welcoming you back in the future.
5.0分
其他
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Our only issue was we got a Mountain View room but it faced Powers and the trash dumpster was right below so we heard all the traffic all night and trash pick up very early. 2nd night used ear plugs and it was fine. Other than that it was great !
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酒店回复: It's wonderful to hear you had a great stay at TownePlace Suites by Marriott Colorado Springs South! The team appreciates your feedback regarding the view and noise and is glad to know that you enjoyed the rest of your experience. We're looking forward to welcoming you back soon!
5.0分
其他
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We enjoyed our 6 night stay here and will stay here again on our next trip to The Springs. Tosha at the counter was sweet and helpful, and Michelle in the dining room went out of her way to provide what we requested. All of the staff that we encountered were delightful.
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酒店回复: Stephen, it's wonderful to hear you had a great time at TownePlace Suites by Marriott Colorado Springs South. The team is thrilled to know Tosha and Michelle made your stay memorable with their kindness and attentiveness. We're looking forward to welcoming you back on your next visit to The Springs.
超级好的地方
非常好
I really enjoyed my stay at TownePlace Colorado Springs South. The staff was amazing!! Loved the breakfast options as well. My only issues were a couple of dead bugs in the room, and the bed was not as soft as I remembered it being for a TownePlace from stays in the past; maybe it's my pregnancy (lol). Overall, I had a great experience and will definitely recommend friends and family staying here, and plan to stay here again myself in the future.
Our stay here was awesome, Melissa made the best breakfast experience, she was very hospitable and kept the breakfast full and clean! The night shift desk staff, Mike, was amazing, he gave us great ideas for visiting and dining. A few of the daytime staff seemed a bit standoffish, but overall, it was an excellent stay.
We booked a three day stay and the pool was closed for two of the three days. Also the breakfast hours are from 6:30 to 9;00 which seems really short for breakfast hours, by 8:30 all the food was gone. It would be great if the breakfast goes until 9:00 that all food items are there for that period of time. FInall, we requested a room cleaning, and they said it was done but the room was not touched, not even replacement towesls or the bed made. To be fair the night person did come and give us bedding and towels, and she was very nice
Great holiday stay
Hotel was easy to get to. Staff was very friendly. Room was clean, spacious and drowned out the fireworks noise during July 4th.
The check in staff was not easily found to check in. She was not very coherent when talking to her. She kept repeating asking same questions. She tried asking for payment that was made before the trip. She tried charging taxes that the check out staff fixed as soon as she saw what the check in staff put on my bill when I requested a receipt to check out. There was mold under the sink cabinet in the bathroom. The couch was very hard. The location was close to attractions which was nice .
Great Managers and Staff
My stay at Townsuits and their sister hotal Springhill was amazing. The breakfast is always fresh. And the Managers and Staff go above and beyond to assist their guess. I highly recommend this hotel.
Our only issue was we got a Mountain View room but it faced Powers and the trash dumpster was right below so we heard all the traffic all night and trash pick up very early. 2nd night used ear plugs and it was fine. Other than that it was great !
We enjoyed our 6 night stay here and will stay here again on our next trip to The Springs. Tosha at the counter was sweet and helpful, and Michelle in the dining room went out of her way to provide what we requested. All of the staff that we encountered were delightful.