酒店回复: Thank you for sharing your feedback, Ralph. We’re glad to hear that you had a positive experience with our staff and enjoyed the breakfast. However, we sincerely apologize for the lack of transparency regarding the parking fee. We understand your frustration, and we’ll work on ensuring that this information is clearly communicated upfront. We appreciate your feedback and hope to have the chance to welcome you back in the future.
酒店回复: Thank you so much for the feedback! We are sorry the stay didn’t go better. Luckily a lot of the things you mentioned are actually in the works but we apologize we didn't have them during your stay.
5.0分
家庭亲子
原文
翻译提供方：Google
安全的街区、干净的房间、友好的员工、免费早餐、机场班车，您还能要求什么呢！
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酒店回复: Thank you so much for staying with us and for your review and feedback!
2.0分
家庭亲子
原文
翻译提供方：Google
我对他们的产品非常失望。这个品牌完全没有维持它曾经的高标准。
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酒店回复: Thank you for the feedback and we are sorry that you didn't enjoy your stay with us. We would love to hear what we could improve on if you can reach out to a manager on property. Thank you!
2.0分
家庭亲子
原文
翻译提供方：Google
他们试图收取停车费——房间里的暖气不能正常工作——冷或热——需要清洁和油漆
4.0分
其他
It was generally a good stay but the bed was mushy soft and sagged in the middle, causing us to roll into each other at night. Very disappointing.
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酒店回复: Jim, thank you for choosing Residence Inn Grand Junction. The team appreciates your feedback and is glad you had an enjoyable stay overall. Your comments regarding the bedding have been noted for future consideration. We hope your next visit provides an even better experience.
5.0分
其他
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Very pleased
Nice little kitchen area with everything you need, liked the work desk with ethernet connection, sofa sleeper, bathroom sink separate from tub and toilet so multiple people can get ready at the same time. Spacious. Good breakfast, nice reception staff who greeted us with cold bottled waters. Would definitely stay here again!
5.0分
其他
Great place, couple of things room was not ready for a little while when we checked in, also parking is $10 a day👀. Other than that is was good
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酒店回复: Jason, thank you for staying with us at Residence Inn Grand Junction. The team is glad you enjoyed your time here. We appreciate your patience upon arrival and your feedback regarding parking. We hope to welcome you back in the future.
5.0分
家庭亲子
Very efficient and kind staff! Room was very spacious and comfortable!
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酒店回复: Edilberto, it’s wonderful to hear you had a great time at Residence Inn Grand Junction. The team is glad you found the suite inviting and appreciated the warm service. We're looking forward to welcoming you back again soon.
4.0分
家庭亲子
Great staff, always smiling and working hard.
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酒店回复: Uederson, thank you for your feedback and for highlighting our hardworking team members. We're sorry your overall experience didn’t meet expectations, and we appreciate you sharing your thoughts. Your comments are important to us as we strive to improve every guest’s stay.
工作人员很棒！酒店还行，早餐也不错。我实在受够了那些停车收费而且不提前告知的酒店。下次我们可能还会住这里，不过还有很多其他不收停车费的地方。
这家酒店需要一些爱护。
过去几年，我每次探亲都会住在这里。在美国，我选择罗德岛州的酒店，而不是其他任何地方的酒店。我们到达时是傍晚，室外温度高达 102 华氏度（约 38 摄氏度）。房东人很好，按照我的要求把我们安排在顶楼，以便降低噪音。我们的房间温度是 78 华氏度（约 24 摄氏度），过了一段时间后，空调明显坏了。房东很负责，直接把我们带到了大厅对面，那里的温度是 88 华氏度（约 38 摄氏度）。不过空调最终还是正常工作了，温度也降下来了。我以前在这家酒店也遇到过同样的问题。空调反应迟钝，而且一旦降温就会变得太冷。这家酒店的边缘区域比较粗糙——地毯磨损严重，墙壁周围有磨损痕迹。床过去和现在都很糟糕，好像很多年都没换过一样。我计划住了两晚后就离开了，但预订了几天后再来。我取消了预订并且不打算再次入住该酒店 - 尽管许多 RI 都很棒。
安全的街区、干净的房间、友好的员工、免费早餐、机场班车，您还能要求什么呢！
我对他们的产品非常失望。这个品牌完全没有维持它曾经的高标准。
他们试图收取停车费——房间里的暖气不能正常工作——冷或热——需要清洁和油漆
It was generally a good stay but the bed was mushy soft and sagged in the middle, causing us to roll into each other at night. Very disappointing.
Very pleased
Nice little kitchen area with everything you need, liked the work desk with ethernet connection, sofa sleeper, bathroom sink separate from tub and toilet so multiple people can get ready at the same time. Spacious. Good breakfast, nice reception staff who greeted us with cold bottled waters. Would definitely stay here again!
Great place, couple of things room was not ready for a little while when we checked in, also parking is $10 a day👀. Other than that is was good
Very efficient and kind staff! Room was very spacious and comfortable!
Great staff, always smiling and working hard.