酒店回复: Dear Guest,Warm greetings from the Steigenberger Nile Palace and thank you for sharing your experience and beautiful pictures. We are delighted to know that you enjoyed excellent hospitality and we were able to add a culinary adventure to your vacation. Thank you for your recommendation; it was a pleasure to be of service and we are looking forward to serve you again soon.With best regards,Wael MakahlehGeneral Manager
酒店回复: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you for your warm words of appreciation, recommendation and lovely pictures. We are delighted to know that we exceeded your expectations and you enjoyed a luxurious and relaxing visit. It was a pleasure to be of service and we are looking forward to serve you again soon, assuring you of the best care and attention.In the meantime,With best regards,Wael MakahlehGeneral Manager
酒店回复: Dear Guest,Warm greetings from Steigenberger Nile Palace Hotel in Luxor and thank you for sharing your experience, recommendation and beautiful pictures. I apologize for any inconvenience during the Christmas dinner. We are happy to know though, that you enjoyed your overall visit. We hope you will consider staying with us again, assuring you in advance of our best care and attention. In the meantime,With best regards,Wael MakahlehGeneral Manager
酒店回复: Dear Guest, Thank you very much for evaluating your most recent stay at Steigenberger Nile Palace. We are happy to know that you enjoyed your visit and we hope you will be able to visit us again soon, assuring you of our best care and attention.In the meantime,with best regards,Wael MakahlehGeneral Manager
酒店回复: Dear Guest,Warm greetings from the Steigenberger Nile Palace. Thank you for your comments and bringing them to my attention. I apologize for any inconvenience; I will investigate the matter closely and the necessary action will be taken. In the meantime I hope you will give us the opportunity to show that we are definitely and proudly a 5* hotel.With best regards,Wael MakahlehGeneral Manager
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4人觉得有用
5.0分
庭院景行政房
家庭亲子
卫生、设施、环境、服务等都符合五星级酒店的定位；附近有不少小餐馆，吃饭也很方便。
酒店后面有帆船可以坐，不过价格稍贵，不想砍价的可以试试。
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酒店回复: Dear Guest, Our sincerest thanks for taking the time to share your appreciation and recommendation. We are delighted to know that you enjoyed your time with us at Steigenberger Nile Palace.It is rewarding to know that you encountered excellent service and hospitality; it was a pleasure to be of service and we look forward to welcoming you back to the Nile Palace soon, assuring you in advance of our best care and attention.In the meantime,with best regards,Wael MakahlehGeneral Manager
4.2分
城景经典双床房
情侣出游
酒店的大堂和环境都很不错，服务不错。
设施：老旧至极，估计是90年代末的装修了。地板嘎吱响。风筒也是没见过的老旧型号。
卫生：铺着地毯，不算干净。
环境：订了最便宜的城景房，闻到很多马路废弃。
早餐的煎蛋可以➕酱油，其他埃及餐厅都没有的待遇。酒店的泰餐味道也不错，算是适合中国胃。
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酒店回复: Dear Guest,Warm greetings from the Steigenberger Nile Palace, especially from Chef Nira and her Thai Restaurant Team. We thank you for taking the time to share your experience. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager
酒店回复: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you for taking the time to share your appreciation and choosing to celebrate the National Holiday in Luxor with us. We are happy to know that you enjoyed every aspect of your stay. It was a pleasure to be of service and we are looking forward to serve you again soon, assuring you of the best care and attention.In the meantime,With best regards,Wael MakahlehGeneral Manager
酒店回复: Dear Guest,Warm greetings from the Steigenberger Nile Palace and thank you for sharing your experience and beautiful pictures. We are happy to know that you enjoyed the hospitality and we were able to add a culinary adventure to your vacation. Thank you for your recommendation; it was a pleasure to be of service and we are looking forward to serve you again soon.With best regards,Wael MakahlehGeneral Manager
酒店回复: Dear Guest, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience and recommendation. We are happy to know that we were able to add a moment of luxury and relaxation to a busy itinerary. We hope we will be able to serve you again soon.With best regards, Wael Makahleh General Manager
环境不错，基本所有工作人员也都很热情，性价比和品质都很不错的酒店。特别是酒店餐饮做的非常好，泰国菜是最好吃的，很多不住这个酒店的人也会过来吃，门口的意大利菜也非常不错！很推荐这个酒店
酒店很不错，给升级了一个房型。早晨可以在酒店房间看到全景尼罗河和西岸热气球。早餐种类丰富，房间是翻新过的，挺干净的。酒店人员非常热情～
环境好，整体不错。食物可以，圣诞假期客人特多，餐厅有点混乱。但足够大，还可以。看尼罗河景，非常好，可以看日落。马车巡游一般，可以不坐！
酒店门口的工作人员非常好！住了两晚，接触了两波人，都非常热心友好，住的城景房设施偏老旧，但隔音好，早餐view不错尼罗河边很舒服，种类不多，传说中的泰餐一般般
很差 非常差 极其差 特别差 这辈子再也不会遇到的差 一生都要避雷的差
房间： 打着五星级的招牌 收着五星级的钱 有着招待所的装修 （下方有附图片）
卫生：卫生条件极差 沙发座椅都是灰 地毯一看就很脏
WIFI：信号极差 进到房间就断开
噪音：所有的城景房 全部在A栋 有着最破的装修 楼下摩托车 骑车 马车 车流声鸣笛声 不绝于耳 （噪音最高73分贝）阳台窗户形同虚设 毫无隔音作用 旅行想好好休息 压根不可能 睡眠浅者 声音敏感者 心脏不好者 通通赶紧远离这家店 打车走都嫌慢的那种
服务：非常差 我住的房间噪音非常大 根本无法休息 给酒店打电话 携程客服说：酒店手机关机了 既然关机 何必假设一个服务电话 骗谁呢
特此谨记：如果你的房间有任何问题 都不会有处理的方法 解决方法只有一个 告诉你支付多少美金你就可以更换房间
加了50美金换到另一个房间 来到了B栋
B栋房间：打开门 这不就是全季吗 一模一样 进入房间更奇葩 五星级酒店 欢迎水果没有 标配浴袍没有 啥都没有你倒是敢收五星级的钱 1200多一晚
奇葩事件2：一开始说升房补50美金 后来又70美金 为什么多出20美金呢 因为我的原订房型含有一份早餐 花了50美金升房后 哎~没了 给我去掉了 但他们又很“贴心”的觉得你是想吃早餐的 给你加上一份 收你20美金 像额外恩赐一般
PS：重点：携程端显示额外加早餐只需 18$ 前台却说20$ 吃早餐都黄牛风格？ 溢价 2$
B栋噪音：房间很闷热 开空调 空调声音超级大 （下方有视频）开空调就别想睡 关空调就热闷你
酒店管理：入住客户凌晨在大厅想解决问题 一个多小时 无任何管理层出现 就晾着你 反正和你说了➕50美金可换房了
三观问题：知道我一定会差评后 用轻蔑的态度 告诉给我免费换房 无需支付50美金 并里里外外告诉你 你不可以差评 我还差你那350块钱了 必须如实发布 给大家避雷
总结：五星级的收费 无五星级的匹配
A栋招待所风格 B栋全季风格
服务0星风格 加钱 50dollar说的最溜
都别来 都别来 以上没有一句假话 狠狠避雷 真是花1200多买了个恶心🤢凌晨3点气的睡不着 也得起来编辑
卫生、设施、环境、服务等都符合五星级酒店的定位；附近有不少小餐馆，吃饭也很方便。
酒店后面有帆船可以坐，不过价格稍贵，不想砍价的可以试试。
酒店的大堂和环境都很不错，服务不错。
设施：老旧至极，估计是90年代末的装修了。地板嘎吱响。风筒也是没见过的老旧型号。
卫生：铺着地毯，不算干净。
环境：订了最便宜的城景房，闻到很多马路废弃。
早餐的煎蛋可以➕酱油，其他埃及餐厅都没有的待遇。酒店的泰餐味道也不错，算是适合中国胃。
是被美食排行榜第一吸引过去的，看了下已经是性价比很高的酒店，所以最后选择了这边，国庆的价格，含早尼罗河前景房1700/间夜，说实话，不便宜，跟淡季的时候相差也蛮大的，酒店入住率挺高的，服务不错，也吃了酒店的泰国菜，也还行，旺季的话记得提前预约，酒店中厅的冰淇淋可以试一试，口味还不错
房间内部的话设施相对偏陈旧，但是干净，面积也很大，舒适度不错，早餐种类也还不错，环境挺好的，地理位置也还可以，至少我们想去的地方都可以步行抵达，还是比较推荐的
在埃及住的算是不错的的酒店了 住的新楼的话没什么毛病 好像老楼非常破旧了
中规中矩吧，在埃及住酒店，挑不出大毛病其实就很超预期了
酒店楼下的黎巴嫩菜和泰国菜都挺好吃的
早餐也不错，服务很用心，很多现做的菜 下次来应该还会考虑住一下
泳池旁边直接可以坐船，价格不高
门口有很多马车的小孩在拉客，其实不要总是抱着被骗的想法，他们也只是赚了一点点钱而已，真的没多少钱，对他们来说很开心了，所以我出门就坐法拉利，小孩子们很开心，稍微砍砍价就坐得了，叫车也很不省心不是，还得费心挑司机
饭店虽说有些年头了，但设施很好，环境和风景都很好，尼罗河景观，早餐就在尼罗河边上吃，边吃边欣赏风景，傍晚能看到日落。早餐很丰富，一楼泰餐不错，小贵。WIFI不太行，基本时断时续。