酒店回复: Dear SKYTRAIL,Thank you for your positive feedback regarding your recent stay. We look forward to welcoming you back in the future.Best regards,DoubleTree by Hilton Berlin Ku'damm Team
5.0分
连接家庭房
家庭亲子
在柏林住了4天 非常舒服安静的酒店 毛巾每天都更换 有咖啡机 并每天补充新的 空调强劲
酒店门口就有网红餐厅 交通方便 推荐!
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酒店回复: Dear Xieyibing,Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations comfortable and enjoyed the amenities provided. We appreciate your recommendation and hope to welcome you back soon.Best regards,DoubleTree by Hilton Berlin Ku'damm
酒店回复: Dear Guest,Thank you for your kind words regarding our spacious rooms and breakfast offerings. We appreciate your feedback about the distance to the subway station, and we hope it did not hinder your overall experience with us.Best regards,DoubleTree by Hilton Berlin Ku'damm
酒店回复: Dear Guest,Thank you for your kind feedback regarding our rooms and location. We appreciate your comments about breakfast, and we understand that busy times can lead to longer wait times. Your insights are valuable to us.We hope to welcome you back soon. Best regards,DoubleTree by Hilton Berlin Ku'damm Team
酒店回复: Dear Guest,Thank you for your feedback. We appreciate your comments regarding the convenience of our location. We strive to provide a better experience for all our guests and hope to welcome you back for an improved stay in the future.Best regards,DoubleTree by Hilton Berlin Ku'damm Team
酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your room access and the breakfast confusion. As you left an anonymous review, we have no possibility to reach out to you and ask for details so we can investigate what happened. Your comments regarding communication among our staff are noted, and we will strive to improve our coordination.Best regards,DoubleTree by Hilton Berlin Ku'damm Team
5.0分
特大床房
商务出差
设施:齐全
卫生:干净
环境:好
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酒店回复: Dear Shijianlvxingjia,Thank you for your positive feedback regarding our facilities, cleanliness, and environment. We are thrilled to know that you enjoyed your stay with us and appreciate your kind words. We hope to see you soon again!Best regards,DoubleTree by Hilton Berlin Ku'damm
房间够住 每天两瓶免费的水包括一瓶气泡水一瓶正常的矿泉水 总体比较满意 提出想要延迟退房也帮忙延迟到2点了
在柏林住了4天 非常舒服安静的酒店 毛巾每天都更换 有咖啡机 并每天补充新的 空调强劲
酒店门口就有网红餐厅 交通方便 推荐!
酒店房间挺大的,装修也比较新,早餐很多食品都是bio的 并且有现做omlette,非常好吃。但是酒店离地铁站有点距离。
房间还不错 比较新 位置也可以 就是早餐人太多了太多了 得排队等待 房间什么都还可以 价位也还ok吧 可以一试便知
这家酒店位置绝佳,非常漂亮。工作人员从始至终都非常友好周到,我的要求也都立刻得到了满足,这让我觉得他们的服务尤其出色。标准客房是我住过的酒店里最好的之一,要知道我可是去过很多大洲的酒店。另外,它家雅致的酒吧区、设备齐全的健身房和令人放松的桑拿房也都非常值得推荐。强烈推荐!
还可以吧。比较方便出行。。。。。。。。。。。。。。。!!!!!!!!!!!加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油
这个酒店真的非常非常好 房间很大 屋里很温暖 而且健身房还有免费汗蒸!! 在德国这么冷的地方每天回来汗蒸一下真的是放松不少
我在这家希尔顿酒店住过好几次了。地理位置很棒,周围有很多停车场,如果不想花酒店停车费的话,停车很方便。房间比较基础但很舒服。我每次都会要求住内院房,因为这样比较安静。早餐主要是有机食品,虽然不算特别丰盛,但种类足够,不会每天吃同样的早餐就觉得腻。工作人员总体来说都很乐于助人。不过我觉得前台接待员有点生硬,特别是在办理入住的时候,而且入住时能不能拿到曲奇饼干似乎也很随机。
体验比较差,订了两个订单一共住三天,第二天回房间的时候发现门打不开了,去前台问说是以为不住了,我说东西都在房间呢!回答说已经住了新的人,不知道我的东西发生了啥得去查一下,当时很震惊,德国人以严谨著称,不知道为啥完全没有通知,清理的人和前台的人也完全没有衔接。在大厅等了挺久,前台回来带了我的东西,鞋和衣服全被塞在一起,让人很崩溃。准备的第二天的早餐也被清理了,前台态度还行,说提供第二天的早餐,我再三跟他确认了已经登记了提供早餐的房间信息。但是第二天吃早餐,在门口告诉了房间号,都已经进去了,餐厅门口的人又来找我,说我的房间不包含早餐,态度非常不好的说我必须pay,我告诉她前台已经登记,她非常肯定的说没有,我说我再去确认一下,我又去前台确认,前台才刚给餐厅门口的人打电话告诉了她们,前台和餐厅门口的人也没有衔接。带的东西多,一时间也想不起来还丢了啥,退房后才又想起来新买的帽子和一些化妆的小物件,还有一些记了东西的重要纸张等也没有给我,但还要去下一个地方,也就这样了。总之,体验非常差,难以理解为什么这样工作,大家去欧洲一样要非常注意,在国内很简单的一件事在他们那里搞得非常糟糕,再也不想来这里了。
设施:齐全
卫生:干净
环境:好