Property was clean and staff was nice. However it is in a very industrial area and the pool renovation that I was told would be completed before our stay was not finished.
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酒店回复: I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
3.0分
情侣出游
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Nice hotel. Obviously new with good staff and breakfast. BUT, the pool and gym were closed with no pre-warning at booking. Also the bathroom design is ridiculous. The sink area is separate from the toilet meaning if you need to use the toilet at night you must turn on a big light and disturb others. No place to plug in a nightlight in the toilet room.
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酒店回复: Thank you for taking the time to complete the Guest Satisfaction Survey following your recent visit to our hotel.we have noted your feedback, and will be address that with relevant departments
4.0分
家庭亲子
All the staff were here helpful, can’t fault any of them.
Some areas of the hotel are currently being worked on.
Sadly the pool area was closed.
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酒店回复: I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
5.0分
其他
All was excellent. Only issue was getting paid TV. Took several hours to get it going.
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酒店回复: I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
4.0分
其他
Property was under construction while we were there - the pool wasn't available- but the rest of the property was beautifully renovated
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酒店回复: I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
2.0分
其他
The pictures we saw on ******* did not truly represent the rooms at Homewood Suites by Hilton Burlington
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酒店回复: Thank you for your comments regarding our suites, we will address this matter without a delay
加拿大-多伦多
酒店很干净，大小也足够，但是房间里的沙发很不舒服，晚上睡不着。
房间太宽敞了，也可以做一个小厨房。
这家酒店非常适合我们参加舞蹈比赛！
只有两个缺点：游泳池太冷，床太软。
除此之外，早餐很棒，房间宽敞，设施干净。
工作人员都非常友好，甚至早上 6 点就来吃早餐！
房间里的家具被动物损坏了。沙发两边都被撕碎了。房间看起来也很陈旧。走廊里有股难闻的气味。
Property was clean and staff was nice. However it is in a very industrial area and the pool renovation that I was told would be completed before our stay was not finished.
Nice hotel. Obviously new with good staff and breakfast. BUT, the pool and gym were closed with no pre-warning at booking. Also the bathroom design is ridiculous. The sink area is separate from the toilet meaning if you need to use the toilet at night you must turn on a big light and disturb others. No place to plug in a nightlight in the toilet room.
All the staff were here helpful, can’t fault any of them.
Some areas of the hotel are currently being worked on.
Sadly the pool area was closed.
All was excellent. Only issue was getting paid TV. Took several hours to get it going.
Property was under construction while we were there - the pool wasn't available- but the rest of the property was beautifully renovated
The pictures we saw on ******* did not truly represent the rooms at Homewood Suites by Hilton Burlington