酒店回复: Dear Sir/Madam,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I am the Quality Manager at the Hotel.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office

酒店回复: Dear 美极,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I am the Quality Manager at the Hotel.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office

酒店回复: Dear Yangguangzhuyunwen,Warm Greeting from Milan! We really thank you for taking the time to share your feedback with us. My name is Raffaella Annese and I am the Director of Lifestyle.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. We greatly value both praise and constructive comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Raffaella AnneseManagement Office

酒店回复: Dear Shanghaiqiushuzhen,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office

酒店回复: Dear Guest, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella Annese and I am the Lifestyle Manager. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm regards,Raffaella AnneseManagement Office

酒店回复: Dear Sir/Madam,Warm Greeting from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.I appreciate the time you have taken to fill out our post-stay survey, communicating the issues you experienced during your stay.The honest feedback you have provided greatly assists us in continuously improving our lifestyle experience in order to better cater to our guests. On behalf of my team, I sincerely apologize for the service shortfalls you encountered, and rest assured that your feedback regarding the challenges faced during this stay will be shared with the whole team, so we may ensure that this was a one-off experience. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office

酒店回复: 亲爱的 Karolina， Armani Hotel Milano 向您问好！ 我们非常感谢您抽出时间与我们分享您的反馈。 我叫 Ilaria，在质量部门工作。 很高兴看到您的积极评价，并知道您喜欢最近的住宿体验，并且您欣赏我们的酒店设施、餐饮服务和团队的专业态度。 请知悉，我还与酒店的大使分享了您的反馈。 请放心，您的反馈将转发给我们的总经理。 我们期待着很快再次欢迎您的到来。 此致， Ilaria Grechi 管理办公室

酒店回复: Dear Guest, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella Annese and I am the Director of Lifestyle.It’s a true pleasure to read your positive comments and to know that you enjoyed and appreciated your recent stay experience at Armani Hotel Milano.Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Warm regards,Raffaella AnneseManagement Office

酒店回复: 尊敬的 Mokaber 女士， Armani Hotel Milano 向您致以热情问候！ 我们非常感谢您抽出时间与我们分享您的反馈。 我叫 Ilaria，在质量部门工作。 我代表我的团队，真诚地为您未能满足您的期望而道歉，这令人失望，并且没有反映我们一贯的服务。 请注意，我已将您的所有评论转交给相关部门，以指出您的失望，希望我们将来能更好地满足我们亲爱的客人的需求。 此外，我们已经着手进行必要的调查，对于您遇到的问题以及我们未能让您与我们度过美好的生日，我深表歉意。我们非常重视客人的评论，因为正是通过客人的反馈，我们才能找到不断改进服务的方法。 我们希望有机会再次欢迎您回到 Armani Hotel Milano，我们打算恢复您对我们服务的信心。 请放心，您的反馈将转发给我们的总经理进行审核和考虑。 诚挚问候， Ilaria Grechi 管理办公室

酒店回复: Dear Mrs. Zhang,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office