酒店回复: Good Afternoon,Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found the room clean and well equipped, enjoyed the hotel environment, and were happy with both breakfast and dinner in our restaurant.We appreciate your comments regarding the English breakfast selection and the Uber pick-up location, and we’ll be sure to share this feedback with the relevant teams for review and improvement.It’s great to know that you were satisfied overall and would choose to stay with us again. We truly appreciate your recommendation and look forward to welcoming you back next time.Kind Regardsvoco Southampton

酒店回复: 感谢您抽出宝贵时间分享您的详细反馈。对于您入住期间遇到的问题，包括灯光故障、员工服务态度不佳以及房间暖气不足等，我们深表歉意。这绝非我们力求提供的服务水平，对于给您带来的不便，我们深感抱歉。 我们也感谢您对隔音效果和地理位置的反馈，这些意见有助于我们了解哪些方面需要改进。您的反馈已转达给相关团队，以确保此类问题能够得到妥善解决，从而为未来的客人提供更好的体验。 我们很遗憾您的入住体验未能达到您的预期，并希望您能考虑再次光临，我们将竭诚为您提供更优质的服务。 此致，voco Southampton

酒店回复: 感谢您精彩的反馈！我们很高兴得知您对我们的服务、餐饮选择和便利的地理位置感到满意。我们非常荣幸能为您的弗雷德·奥尔森邮轮“巴尔莫勒尔号”之旅增添一份美好开端。 期待您下次光临！ 此致，voco Southampton

酒店回复: Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton

酒店回复: Good Afternoon,Thank you for your kind feedback. We’re delighted to hear that you enjoyed the hotel and received excellent service. We really appreciate you staying with us and hope to welcome you back again soon.Kind Regardsvoco Southampton

酒店回复: Dear Zouzhanggui,Thank you for your recommendation! We’re glad you enjoyed your stay and appreciate you taking the time to share your thoughts. We hope to welcome you back again soon.Kind Regardsvoco Southampton