酒店回复: Dear Guest, Hello from Vienna- it is our pleasure you stayed with us! Thank you for your Top-rating, review and pictures, we are happy that you enjoyed your stay and that you are our arte-Fan! The Lugner City next to us contains mall, restaurant area and cinema. The mall is open Monday to Friday 9 a.m. to 9 p.m. and Saturday 9 a.m. to 6 p.m. The Restaurants and cinema area is open daily from 9 a.m. to midnight, saturdays occasionally longer. Whenever you hear the beautiful city of Vienna calling again, it will be our pleasure to welcome you another time and for requests and wishes – certainly also room wishes - our artists at the reception are there for you around the clock! Your arte-Team sends you Viennese greetings: „auf Wiederschau’n“ – we are looking forward to seeing you again! Dani – Guest Relations Managerin
酒店回复: Dear Guest, Hello from Vienna- it is our pleasure you stayed with us! Thank you for your rating and the compliments about service and cleanliness, I will love to share them with our great team! The remark about the insulation I will surely forward as we always want to improve and I apologise that we could not instantly improve your night rest and change your room - complimentary earplugs as a quick solution without needing to change the room would also be available at our 24 hour reception. Whenever you hear the beautiful city of Vienna calling again, it will be our pleasure to welcome you another time and for requests and wishes – certainly also room wishes - our artists at the reception are there for you around the clock! Your arte-Team sends you Viennese greetings: „auf Wiederschau’n“ – we are looking forward to seeing you again! Dani – Guest Relations Managerin
酒店回复: Dear sunnywxf, Good morning from Vienna- it is our pleasure you stayed with us! Thank you for your Top-rating, we are happy that you enjoyed your stay and that you are our arte-Fan! Whenever you hear the beautiful city of Vienna calling again, it will be our pleasure to welcome you another time and for requests and wishes – certainly also room wishes - our artists at the reception are there for you around the clock! Your arte-Team sends you Viennese greetings: „auf Wiederschau’n“ – we are looking forward to seeing you again! Dani – Guest Relations Managerin
酒店的位置非常不错。看起来离市区远但地铁就在酒店步行距离很近的地方，实际用时很少。旁边就有一个不是特别大但是商店非常齐全购物中心，有KFC大超市dm和Mediamarkt，不过要注意除了kfc周六晚上六点就关门了并且周日不开门。房间很大设施也都没问题，非常推荐。
工作人员都很友善，房间很干净整洁，但是因为隔音效果不够好早晨会比较吵闹影响睡眠。地理位置很不错，离地铁站和电车站都很近，附近有商场超市很方便。
我住得很舒服，酒店虽然稍微偏离市中心，但离地铁很近，没多久就能到达维也纳的中心地带。酒店很干净，每天都有清洁服务。前台的员工很有礼貌，也非常能干。我是通过Trip.com预订的，价格非常有竞争力。我没有在酒店吃早餐，只住了几晚。一切都很完美。
酒店位置很好找，离地铁站很近。不过，地铁站没有电梯或扶梯，所以你得自己把行李搬上搬下楼梯。
入住和退房都很快很简单。酒店有很多出入口，可以看看哪个离你的房间更近；我们大部分时间都走离商场更近的那个二号电梯。
房间很舒适宽敞；放行李箱绰绰有余。卫生间干净又大，但淋浴门经常漏水。客房服务有礼貌也很及时；房间一直保持得很整洁。
关于暖气/空调，建议你上楼前先问一下前台怎么设置；它有点特别，但设置好后就很好用。
最棒的是，酒店一分钟步行距离内就有一个饮用水喷泉；所以我们每天早晚都能免费续水。
宽敞的客房配有舒适的床铺、迷你冰箱，窗户面向内部庭院。浴室里一应俱全，包括吹风机和一台工作良好的排风扇；唯一的缺点是，如果其他房间有人吸烟，烟味会非常严重地飘过来，但这取决于客人，他们可能本可以对着窗外吸烟，却选择在带有排风扇的浴室里吸烟。我们预订的是双人床房，但给我们准备的是两张单人床，但这并不是什么大问题。性价比很高。
酒店地理位置不错，去很多景点都很方便。酒店以音乐为主题，非常干净漂亮。停车场就在同一栋楼里，不过每天要收费18欧元。大堂区域有很多设施，晚上客人可以在那里放松休闲。
但如果您对毛发过敏，这可能需要注意，因为酒店允许宠物入住。
Attached the wrong photo, so sorry. Tried to edit but can’t. I am attaching new photos as below
房间宽敞舒适，员工友善乐于助人。位置便利，步行几分钟即可到达地铁站，步行15-20分钟可达西站，旁边就是卢格纳城购物中心。这是我第二次入住这家酒店了。
以这个价格来说，性价比真的很高。我在这里住了11天，住得很愉快。房间很干净，员工也很友善，而且离市中心只有15分钟的巴士车程。我向预算有限的情侣和独自旅行者推荐这里。
交通很方便，出门两百多米就是U6地铁，通过中转基本能到维也纳所有知名地点。是一个SHOPPING MALL的裙房，所以吃饭、买东西很方便，出门百米不到就是大超市，满足所有基本需求。拖鞋等一次性物品需要自己找前台，也可以要到热水壶烧开水泡茶。早餐比较典型的德式，各类面包、香肠切片、蔬菜，中国胃可能不太习惯，没有热的，除了咖啡和茶。但这个和酒店没太大关系，国外基本都这样。
酒店有点难找，如果你带小孩的话，位置也不是很理想。