酒店回复: Dear guest, Thank you for your kind review and recommendation. We’re glad you enjoyed our location and had a pleasant stay. We hope to welcome you back again soonBest regards,Residence Inn London Kensington

酒店回复: Dear Guest, Thank you for taking the time to share such detailed feedback about your stay with us.We’re sorry to hear that some aspects of your stay didn’t meet expectations, including the elevators, room heating, noise levels, and breakfast. Your comments have been shared with our team as we continue working on improvements. We also understand how nearby construction can be disruptive and appreciate your patience.Thank you again for your valuable feedback, and we hope to have the chance to welcome you back for a better experience in the future.Best Regards, Residence Inn London Kensington Team

酒店回复: Dear Guest,Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed the room design, cleanliness, and the service from our front desk team. Your kind words are greatly appreciated.We are truly sorry to hear about the inconvenience you experienced with the laundry facilities and the unexpected room entry. Please rest assured that we take your comments seriously. We have reminded our housekeeping team about respecting guests’ privacy, and we are following up on the maintenance of the laundry equipment to ensure a smoother experience in the future.Your feedback helps us improve, and we hope to have the pleasure of welcoming you again for an even better stay.Best regards,Residence Inn team

酒店回复: Dear Nanbanqiudegudu Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and found the location and facilities convenient. We hope to welcome you back again soon!Best Regards, Residence Inn London Kensington Team

酒店回复: Dear Guest, Thank you for taking the time to share your feedback.We are sorry to hear that your experience did not fully meet your expectations. Providing warm, respectful, and consistent service to all guests, regardless of nationality or background, is extremely important to us, and we take comments like this very seriously.Your feedback regarding our team’s service, luggage assistance, and room soundproofing has been shared with the relevant departments for review and improvement. We will also remind our team of the importance of maintaining a professional and attentive approach at all times.We truly value all guest feedback, as it helps us improve our service. We hope you will consider staying with us again in the future, giving us the opportunity to provide you with a better experience.Kind regardsResidence Inn London Kensington Team

酒店回复: 亲爱的彼得 非常感谢您抽出时间分享您的宝贵反馈。我们很高兴得知，肯辛顿万豪Residence Inn酒店仍然是您伦敦之行的首选。 很高兴您喜欢我们便利的地理位置、客房内的厨房设施以及附近的Tesco超市，方便您购买日常杂货。我们也很高兴洗衣房为您在继续旅行前的入住体验增添了额外的舒适感。 非常感谢您对Asher和Joseph的赞赏——我们一定会将您的赞美转达给他们。他们也会很高兴知道他们为您提供了更加愉快的住宿体验。 我们期待着很快再次欢迎您和您的家人光临！ 此致， Residence Inn团队

酒店回复: Dear Guest, Thank you for your kind feedback. We’re so glad you and your family enjoyed your stay, and we look forward to welcoming you again soon!Best regards, Residence Inn Team

酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and that your stay did not meet your expectations.Your comments are very important to us as they help us improve, and we genuinely regret that we missed the mark during your visit.Best regards,The Residence Inn Kensington Team

酒店回复: 尊敬的宾客： 非常感谢您的反馈！ 我们很高兴您喜欢我们的房间，并且觉得地理位置便利。我们也非常感谢您就洗衣信息和客房用品提出的建议——我们会考虑添加这些细节。 也感谢您对早餐的评价。我们会与团队分享您的反馈，以改进早餐的品种。 期待您的再次光临！ 此致， 伦敦肯辛顿 Residence Inn 团队

酒店回复: 亲爱的客人。 非常感谢您分享您的精彩反馈！我们希望将来能再次欢迎您入住。 此致， Residence Inn Kensington 团队