酒店回复: Dear Doumiaoma,Thank you for sharing your review and for the perfect rating. We are delighted to know that our central location near the church enhanced your visit, and that you found the room spacious and comfortable. It is wonderful to hear that the water dispenser on the corridor was convenient for you. We are also pleased that our breakfast selection met your preferences and that the underground parking contributed to a smooth and easy stay.We appreciate your feedback and look forward to welcoming you back for another enjoyable visit to Dresden.Kind Regards,Martin Raich, General Manager Hilton Dresden
4.1分
双床房
商务出差
靠近王子行列,交通非常便利
房间比较老旧,属于老酒店了,隔音还行,每层楼都有饮水机,就是房间和电梯的距离有一段路,绕着走。
早餐种类很多,值这个费用了,还有桶装韩国泡面。
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酒店回复: Dear Yangnike,Thank you for choosing Hilton Dresden and for sharing your impressions. We are pleased to hear that you found our location convenient for visiting Prince’s Row and that the transport connections worked well for you. It is also gratifying to learn that the sound insulation met your expectations and that you appreciated having water dispensers available on each floor. Your positive comments about breakfast, particularly the wide variety and value, are most welcome.We understand your observation regarding the room’s style. As a historic hotel, we strive to preserve the character of our property while continually enhancing modern comfort for our guests. Your feedback supports our ongoing efforts to balance heritage with contemporary expectations.We also note your comment about the distance from your room to the lifts. Given the unique design and scale of our hotel, some rooms are indeed situated further along the corridors, and we are grateful for your understanding in this regard.We hope to have the pleasure of welcoming you back to Hilton Dresden for another stay that is both convenient and comfortable.Kind Regards,Martin Raich, General Manager Hilton Dresden
酒店回复: Dear Guest User,Your compliments about the Hilton Dresden's location and affordable prices truly warm our hearts. We're delighted to hear that you enjoyed the surroundings and the many amenities nearby.Our primary goal is indeed to ensure our guests have a comfortable and memorable experience, and we are pleased to have met your expectations. We look forward to welcoming you next time in the scenic city center of Dresden.kind regards,Martin Raich, General Manager Hilton Dresden
酒店回复: Esteemed Guest,Thank you for choosing to stay at the Hilton Dresden and for sharing your thoughts with us. We are delighted to learn that you appreciate the hotel's location, and we have also noted your feedback regarding the early check-in charge and service experience.Concerning the check-in time, we have set the standard check-in time at 2 PM to ensure that the rooms meet our consistent standards in terms of cleanliness, inspection, and preparation. We understand that you were informed that your room was ready before 2 PM and felt confused about the early check-in fee. Your feelings are of utmost importance to us, and we value all opinions regarding the clarity and experience of this process.Furthermore, regarding the transparency of fee information, we always strive to clearly inform our guests of any potential additional charges, such as pet-related fees and pool usage fees, so that you can better plan your itinerary and enjoy a stable and consistent service experience.We deeply regret that the enthusiasm of the service did not meet your expectations. We always aim to provide meticulous and considerate hospitality, and your feedback will serve as an important reference for us to continuously optimise the overall experience.Once again, thank you for your valuable time and feedback. We sincerely look forward to welcoming you again in the near future, providing you with a smoother and more enjoyable stay.Kind regards,Martin Raich, General Manager, Hilton Dresden
酒店回复: Dear Yinsejiqiren,Your wonderful comments about the Hilton Dresden's prime location and excellent facilities are most appreciated. It's always a delight to hear when our guests have had a chance to explore and enjoy the beautiful surroundings.We're particularly pleased to learn that you found the room to your satisfaction and that you enjoyed the breakfast. Our team works diligently to ensure our guests' comfort and to provide a memorable experience.Thank you for sharing such a positive review. We look forward to welcoming you back to Hilton Dresden in the future.Kind Regards,Martin Raich, General Manager Hilton Dresden
酒店回复: Dear Bubaideqiangwei,Thank you for choosing to stay at the Hilton Dresden and for taking the time to share your valuable feedback. We are delighted to learn that you were satisfied with our location, room amenities, the provision of drinking water on elevator floors, soundproofing, and the efficient check-in and check-out process. It is also pleasing to hear that our breakfast provided you with a pleasant start to the day, and your special mention of the nuts and hazelnuts is a great encouragement to our team.At the same time, we have noted your feedback regarding the cleanliness of the bathroom facilities. We sincerely regret that we did not fully meet your expectations. Your comments are of great importance to us in our ongoing efforts to enhance the overall experience, and we greatly value and appreciate your input.Once again, thank you for your visit and feedback. We look forward to the opportunity to welcome you back in the near future and to provide you with an equally enjoyable and even more refined accommodation experience.Kind regards,Martin Raich, General Manager, Hilton Dresden
酒店回复: Dear Luckystrom,We are most grateful for your detailed account of your recent stay at the Hilton Dresden. We are delighted to hear you found our location convenient, situated in the heart of the Old Town and close to numerous attractions. We sincerely apologise for the oversight in your room's cleanliness and the resulting inconvenience. Whilst our aim is to create a perfect experience for all guests, it appears we fell short on this occasion. Your feedback has been duly noted and will serve as a constructive reminder for our team.Regarding drinking water provision, whilst complimentary bottled water is not supplied in guest rooms, we are pleased you found the water dispenser near the lift entrance convenient. This forms part of our commitment to ensuring our guests can enjoy refreshments at any time of day.Furthermore, regarding your observation about our hotel's history, the Hilton Dresden is indeed a property that takes pride in its historical charm. We remain dedicated to delivering an experience that blends unique nostalgia with modern comforts, aiming to create memorable stays for all our guests.Thank you once again for your feedback. We look forward to the opportunity to serve you better in future.Kind regards,Martin Reich General Manager Hilton Dresden
酒店就在教堂旁边,位置很好。房间还比较大,很舒适,楼道有饮水机很方便,早餐有方便面,停车有地下停车场很方便
靠近王子行列,交通非常便利
房间比较老旧,属于老酒店了,隔音还行,每层楼都有饮水机,就是房间和电梯的距离有一段路,绕着走。
早餐种类很多,值这个费用了,还有桶装韩国泡面。
环境特别好,交通很方便,价格也实惠。周边的教堂,手表,巧克力,超市都有。生活非常便利,景区中心酒店。
酒店位置特别好 三点以后入住是规矩这我知道 但是两点前台说房间已经打扫好了 想要入住提前加25欧 我们苦笑 等到两点四十多就免费办了入住 不知道这个加钱提前入住的意义在哪里 感觉服务不是特别热情 不过这么便宜的酒店 确实没有办法挑剔 只能说一分价钱一分货
位置太好了,左手圣母大教堂,右手王子出巡墙,主要景点都不出500米。恰逢夜晚音乐节,200米。房间设施齐全整洁,早餐特别好。
位置好得不能再好了!出门右边王子队列图,左边圣母教堂。有电热水壶和拖鞋,电梯间有水可以直接接,隔音极好。方便得不要不要的。入住退房都办得非常快!早餐也很丰盛,特别是坚果,有榛子,好吃!唯一缺点就是马桶有点脏,希望打扫清洁的人员下次注意。
酒店在老城中心,地理位置绝佳,徒步去大部分景点游玩都在10分钟以内。酒店有点老,入住时发现卫生间里的垃圾桶没有清理,实在不应该!打电话给前台,说工作人员已经下班回家啦,更晕!房间里没有赠送饮用水,但是电梯口有饮水机,有冰水,矿泉水和苏打水,十分方便!
风景很棒,位置也很好,就在圣母教堂旁边。酒店应该为住客提供免费停车,费用可以包含在房费里。
酒店位置非常好,附近就是德累斯顿的著名景点。步行几分钟就能到达,餐厅也很多。推荐布吕尔平台台阶处的一个中餐馆,中餐做的非常正宗。吃腻了西餐改善一下还是不错的。我选的转角房,房间很大有两个卫生间,床也很舒服。就是住第三人是加床有点小。唯一美中不足就是整夜能听见教堂的钟声,对睡眠轻的朋友有些影响。停车从酒店门口右转有个地下停车场,电梯直达酒店大堂。酒店大堂吃早餐,早餐中规中矩味道还不错。喜欢收藏的大堂有几个展柜里面有老徕卡相机和古董表。有块70年的格拉苏蒂回国后查了一下有几千利润,早知道买下能把酒店钱挣回来了。下次住德累斯顿还选这家酒店。
出门左边大教堂,右边大壁画,写老城中心位置,我不知道还能怎么更加靠近热门景点中心了!设施维护需要加强,可参考照片。
顺便推荐下,交通博物馆正门右前方隔着雕像有家拉面馆,很不错!就在这个广场朝着王宫的出口处有家Paulaner啤酒餐厅,正宗慕尼黑啤酒和炸猪肘……相当好!