酒店回复: Hi Ruby, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. For those looking for an alternative to our garage parking, there is a city parking lot located nearby the hotel. This lot offers a more economical option and is within walking distance to the hotel. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Hi Elizabeth, Thank you for the outstanding review! We are so happy that you enjoyed our breakfast buffet. The sausage comes from a local San Antonio vendor. We look forward to hosting you again in the near future!
酒店回复: Hi Kristine, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Hi Kevin, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Please note, our team strives to accommodate your request, however it's not guaranteed. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Thanks for your feedback Betty. We will address the music volume with the bar staff so they can adjust in the future, sorry about that. Our valet parking price is comparable in the market but we always have self parking available which is more economical. Hope you can return again soon!
酒店回复: Hi Robert, Thank you for the outstanding review. We are so happy to hear that you received excellent service from our staff. We hope to host you again!
在圣安东尼奥住得很愉快!我2026年还会再来的!👍
酒店很干净整洁。
房间很棒,早班前台工作人员Dante和Jasmyn的服务既亲切又专业。2025年7月9日,The Tributary酒店的早班服务员也非常周到热情。
然而,我给出三星评价,因为有几个问题:没有免费停车,每晚要支付50美元;没有免费早餐——这两项服务在同类酒店中很常见,房间里甚至连瓶装水都没有。此外,我与晚班前台工作人员就一件丢失物品的事宜进行了一次不愉快的沟通。我把太阳镜放在了大堂,与工作人员的互动似乎前后矛盾,而且没有提供任何帮助,这让我对失物招领的处理方式感到担忧。我知道我弄丢了东西是我的错,但他们确实非常粗心。
设施齐全,地理位置优越,步行即可到达重要景点,除了每日停车费已经很高之外,唯一的问题是,我理解,因为是城市,您还需要向城市额外缴纳一些税款,我住了两晚,一共支付了 260 美元,包括每晚 47 美元的停车费和城市税
只为与家人相聚一晚。由于没有工作人员解释,我们花了一段时间才弄清楚电梯的位置,但最终我们还是找到了。酒店很干净。自助早餐与以往任何一家酒店的自助餐都不一样——非常新鲜,品质优良,食物美味。水果漂亮又成熟。我很想知道香肠是什么牌子的。它超级嫩滑,味道鲜美。
这是我迄今为止住过的最好的地方,感觉非常奢华,而且价格对我和我的家人来说非常实惠。从入住到入住房间,一切都很棒,酒店周围的设施也非常齐全。对我和我的小家庭来说非常方便。我们非常享受!
入住时,接待员没有向我解释任何关于支付一大笔钱作为占位费的事情。我住的是连通房,但门锁不太可靠,而且我能听到隔壁房间打电话的人的声音。枕头全是羽绒的,而且音量很小,如果我不把两三个枕头叠在一起,我的脖子会疼。电梯很棒,小餐馆/咖啡店也不错。不过外面的桌子没人清理。尽管如此,我还是住得很愉快。
尽管我们在抵达前几天多次联系酒店,但酒店并未安排我们入住我们要求的楼层,而是安排在了27楼,与26楼的休息室截然相反。我们尝试通过在线聊天系统寻求帮助,但酒店并未提供任何重新安置或赔偿。我们一行人中,一人脚部骨折,另一人是一位有特殊需要的成年人。由于我们住在不同的楼层,而且距离礼宾休息室所在的楼层较远,这让我们的入住体验比预期的要难得多。我们以后不打算再入住万豪河畔中心酒店了。
位置很棒。唯一的抱怨是好几层楼的制冰机都坏了;超级碗比赛对所有客人来说都是个挑战,因为大堂的音乐太吵,根本听不到比赛(酒店表示不知道怎么修,甚至都没试过);而且每晚60美元的代客停车费有点高。
很棒的酒店,配备了四星级酒店应有的一切设施。工作人员非常友好热情。购物、餐饮和探险场所仅几分钟车程。强烈推荐!