酒店回复: Dear Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location near the airport, spacious and well-equipped facilities, clean rooms, and excellent service. Your kind words are greatly appreciated, and we look forward to welcoming you again.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found our hotel conveniently located near the airport and that the facilities were satisfactory.We sincerely apologize if the check-out experience did not meet your expectations and for any confusion regarding breakfast billing. Your comments are very important to us, and we will review these matters to improve our service for future guests.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you very much for sharing your feedback. We are glad to hear that you found our hotel clean, well-maintained, and conveniently accessible from the airport. We hope your short stay was comfortable despite your travel schedule, and we look forward to welcoming you again in the future.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the self-check-in system and the delay at the front desk. Your comments are very important to us, and we will review our procedures to ensure a smoother and more efficient check-in experience for our guests.We are glad to hear that you found the luggage carts convenient and hope that, despite the issues, your stay was comfortable.Best regards,Agate TolstikaService Manager

酒店回复: Dear ShinanziWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Hotel & Conference Centre Oslo Airport

酒店回复: Thank you very much for your wonderful feedback. We are delighted to hear that you chose to stay with us again during your transit and that our front desk team provided excellent service, arranging rooms on the same floor for you and your friends. We are also glad that you enjoyed our rich and varied breakfast.We look forward to welcoming you again in the future.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you so much for your detailed and thoughtful review. We are truly pleased to hear that our location and service were helpful during what sounds like a very challenging airport experience. It’s great to know that our team could provide support and flexibility—from offering amenities at the front desk to preparing a child’s welcome kit and arranging an extra bed.We’re also glad you enjoyed the easy access from the terminal and the child-friendly features like the playroom and restaurant vouchers. Your kind words about our team’s friendliness and responsiveness mean a lot to us.We hope to welcome you and your family back in more relaxed circumstances next time.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you for choosing to stay with us again and for sharing such detailed and honest feedback. We're glad to hear that our convenient location and fitness center met your expectations.However, we sincerely apologize for the issues you encountered regarding cleanliness and room maintenance. This is certainly not the standard we aim to provide, and your comments have been shared with the housekeeping and maintenance teams for immediate follow-up and improvement. Your comfort and trust are very important to us, and we deeply regret any inconvenience caused during your stay.We truly appreciate your candid review and hope to have the opportunity to provide you with a better experience in the future.Best regards,Agate TolstikaService Manager