酒店回复: Dear M. Fish,Thank you sincerely for your generous rating and detailed feedback.We’re truly delighted to read that you were impressed by the service and the warm, thoughtful attention of our team. Your kind words about the elegant, traditional atmosphere and the overall environment of the hotel mean a great deal to us.We also thank you for pointing out the concern regarding the glass door in Room 615. Please rest assured that your comment has been shared with our technical team and appropriate measures will be taken to ensure guest safety and comfort.We look forward to welcoming you again soon for another refined and memorable experience in Paris.Warm regards,Yves WenckerGM
4.0分
高级单人房
家庭亲子
原文
翻译由AI提供
谢谢
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酒店回复: 尊敬的宾客：
非常感谢您给予的好评，并感谢您抽出时间分享您的感激之情。我们很高兴您入住愉快，并希望很快能再次欢迎您光临威斯敏斯特酒店。
此致，
Gianantonio De Pascale
酒店回复: 尊敬的宾客：
感谢您抽出时间分享您的体验。很遗憾，您的体验未能达到您的期望，您对所获得的服务感到失望。这显然不符合我们努力提供的服务水平。
请放心，您的反馈已提交给相关团队，以便立即审核。如果您能直接联系我，我将不胜感激，因为我希望更好地了解情况并确保采取适当的后续措施。
此致，
Gianantonio De Pascale
前台经理
点评来源 Trip.com
4.5分
高级房
商务出差
虽然地方小，但是房间干净整洁。地理位置优越，离欧洲之星火车站非常进。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to know you appreciated the cleanliness of your room and our convenient location near the Eurostar station. We hope to have the pleasure of welcoming you back to the Hôtel Westminster on your next visit to Paris.With kind regards,GianantonioFront Office manager
酒店回复: Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the prime location of our hotel, situated right next to Place Vendôme. We take pride in our European-style ambiance.We sincerely apologize if the room arrangement did not meet your cultural preferences. We understand the importance of creating a comfortable and welcoming environment for all our guests. We want to assure you that we value your comfort, and we have other rooms available with different configurations. Please feel free to contact our front desk, and we'll be more than happy to assist you in finding a room that better suits your preferences.We appreciate your understanding and hope to have the opportunity to make your stay more enjoyable.Best regards,Guest relation
酒店回复: Dear Guest,I'm truly sorry to hear about your disappointing experience during your recent stay with us. Your loyalty means a lot to us, and it's disheartening to learn that your stay did not meet your expectations, especially considering this was your second visit within a short span.We understand that being asked to change rooms two times can be incredibly inconvenient and frustrating. Please accept our sincerest apologies for this inconvenience. Your feedback regarding the service is valuable, and we are committed to addressing these issues internally to ensure a smoother and more pleasant experience for all our guests in the future.If there's anything specific you'd like to share about your stay or if there's anything we can do please don't hesitate to reach out to us directly. Your comfort and satisfaction are our top priorities, and we'd appreciate the opportunity to regain your trust.We value your patronage and hope to have another chance to provide you with the excellent service and hospitality you deserve.Warm regards,Guest relation
服务：非常让人印象深刻的服务，特别的热情周到细致，每个服务员都非常有耐心，非常传统，步步到位的服务，在进门之前就可以安心当甩手掌柜了。
环境：老钱风，干净又奢华
设施：唯一吐槽的是615这个房间硬件有点安全隐患，浴室玻璃门可以向内打开，然后刚好碰到屋脊
谢谢
房间很小，味道也很难闻。我明明订的是无烟房，结果房间里一股烟灰缸的味道。我对烟草过敏，受不了烟味。我要求换房间，但酒店只派人来我的房间处理异味。房间还是一股烟灰缸味，但酒店却不给我换房。我不会再住这家酒店，也不会推荐它。
很不幸，我丢了手机，当时我正在旅行，告诉他们后也无人归还。我还在他们那里寄存了一个包，等我回来取的时候，发现我儿子一件新买的名牌夹克不见了。我实在不信任那里的工作人员。
这是我住过最好的酒店。服务超赞，员工都非常非常非常乐于助人，总是竭尽所能提供帮助。他们让我的住宿体验变得难忘。特别感谢ADRIEN、GEOFFREY和FEMI！
工作人员态度傲慢，酒吧的钢琴布满灰尘，房间和电梯都非常小……总之，很令人失望，员工的傲慢态度简直让人印象深刻。
虽然地方小，但是房间干净整洁。地理位置优越，离欧洲之星火车站非常进。
位置绝佳，就在卡地亚旗舰店楼上。浴室在2024年翻新过，洁白无瑕，非常干净。员工也很友好。
酒店位置非常好，就在旺多姆广场旁边，很有欧洲风格的酒店，只是我住的房间有个很大的镜子对着床，不太适合中国人
这是我半年内的第二次入住，总算理解为什么地段如此优秀的酒店价格就是卖不高！因为服务太差！入住三晚被强制要求转了2次房间！