酒店回复: Dear guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated our friendly front desk team, clean and comfortable rooms, and well-equipped facilities. We are also glad that you found our location convenient, with easy access to the train station and transportation. We truly appreciate your feedback and look forward to welcoming you back on your next visit.Warm regards,Iulia NiculaFOM Assistant

酒店回复: Dear Guest,Thank you for choosing to stay with us again and for your continued loyalty. We truly appreciate you returning to our hotel for the third time and for sharing your honest feedback.Regarding complimentary water, we would like to clarify that amenities like water, coffee, tea, kettle are offered in our Superior and Apartment room categories, as clearly mentioned during the booking process. The standard room category does not include complimentary bottled water.We are sorry to hear that the Wi-Fi signal did not meet your expectations. We always encourage our guests to inform the reception of any issues during their stay so that our team can take immediate action and assist you in finding the best possible solution.As for the elevators, one of them is indeed currently undergoing replacement. Unfortunately, the duration of these works does not depend on us, but this upgrade is necessary to improve the overall comfort and safety of our guests in the long term.We sincerely regret that this stay did not fully meet your expectations and we hope to have the opportunity to welcome you again in the future and provide an improved experience.Best regards,Iulia NiculaAssistant FOM

酒店回复: 亲爱的 Noi Cha， 感谢您最近入住布加勒斯特 MyContintental 酒店后留下的评价。我们很高兴看到您住得愉快，房间也让您感到舒适。我们感谢您对酒店氛围的赞美。很高兴得知我们的菜肴很美味，服务人员乐于助人且友好。我们对前台的误会深表歉意，我们向您保证这绝非故意，因为我们努力为所有客人提供最愉快的住宿。我们不建议饮用自来水，以避免可能发生的任何副作用。 但是，我们与我们的团队分享了您的信息，以提高酒店业中非常重要的沟通技巧。您的反馈非常感激，因为它有助于我们纠正任何不当行为。在这件事上，我们审查了有关外带早餐的程序，以避免将来再次发生这种情况。 很高兴得知餐厅工作人员给您留下了良好的印象，并高度重视您的要求。 感谢您的考虑，希望有机会再次见到您。 此致，

酒店回复: 亲爱的柳博夫： 非常感谢您精彩的评价！得知您的入住体验超出预期，我们非常高兴。很高兴您喜欢宽敞的客房、我们的便利设施和早餐。我们也很高兴酒店的地理位置非常适合您的需求！ 您的推荐对我们意义重大，我们非常欢迎您再次光临。 此致， Iulia NICULA FOM 助理

酒店回复: 亲爱的 Mariagrazia Cinzia， 感谢您的精彩评论！我们很高兴听到您喜欢我们的酒店、友好的员工和优越的地理位置。很高兴得知您也喜欢国际早餐。我们期待您下次光临！ 此致， Iulia Nicula FOM 助理

酒店回复: Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that your stay at MyContinental Bucharest met your expectations. We strive to deliver excellence and are happy to have achieved that for you. Looking forward to serving you again soon! Warm regards, Iulia Nicula, Assistant FOM

酒店回复: 尊敬的宾客： 感谢您的宝贵反馈。我们很高兴听到您喜欢我们便利的地理位置、舒适的床铺、美味的早餐以及友好周到的员工服务。我们期待着您再次光临，享受愉快的住宿体验。 此致， Iulia Nicula， FOM 助理

酒店回复: 亲爱的客人， 感谢您花时间与我们分享您的积极体验！我们很高兴听到您喜欢我们便利的地理位置、增强的安全功能和美味的早餐。很高兴得知您在入住期间获得了巨大的价值。 您的推荐对我们意义重大，我们期待着将来再次欢迎您入住我们的酒店。 此致，Anca Strugariu，副总经理

酒店回复: Dear Guest,Thank you for sharing your feedback with us. We are glad to hear that you found the room clean and that you enjoyed the burger restaurant across the street.We are sorry to learn that the room facilities did not fully meet your expectations and that the breakfast was only average for you. Your comments are very important to us, and we will use them to improve both our amenities and our breakfast offerings.We truly appreciate your review and hope to have the opportunity to welcome you again for a better experience in the future.Best regards,Iulia NiculaAssistant FOM