酒店回复: Dear Guest,Our warmest greetings from the NJV Athens Plaza. Thank you very much for your kind review! We are glad to hear that our central location made both your business and travel activities convenient. While we acknowledge that some parts of the hotel may feel slightly dated, we would like to let you know that our hotel running several renovations. We truly look forward to welcoming you again in the future!Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: Dear Guest,Our warmest greetings from the NJV Athens Plaza. Thank you for sharing your detailed feedback following your recent stay. We are pleased to read that you enjoyed our convenient location, easy access to transportation, high-quality breakfast, and the complimentary amenities. At the same time, we are truly sorry to hear about the issues you experienced with the room condition, cleanliness, and service response. Please accept our sincere apologies, as this does not reflect the standards we aim to provide. Your comments have been carefully noted and shared with our housekeeping and front office teams to ensure improvements are made. We greatly value your constructive remarks and hope to have the chance to welcome you back in the future, offering you a much better experience.Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: Dear Guest,Warm greetings from the NJV Athens Plaza. Thank you for your feedback. We regret that your experience did not meet your expectations. However, we would like to note that standard amenities, including toilet paper, are available in all rooms, and our team remains available 24/7 to assist Guests when notified. Regarding the bathrobes, cleanliness is a top priority for us and this does not reflect our usual standards. We appreciate your comment on our excellent location and take all feedback into consideration as part of our ongoing efforts to improve our services.Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: Dear Guest,Our warmest greetings from the NJV Athens Plaza. Thank you for taking the time to share your wonderful review. We are delighted to hear that you enjoyed our convenient location, close to the metro station and major attractions like the Acropolis and Syntagma Square. We appreciate your feedback regarding the value for money and will take it into consideration as we strive to improve our services. We hope to have the pleasure of welcoming you back on your next visit to Athens.Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: Dear Guest,Our warmest greetings from the NJV Athens Plaza. We sincerely appreciate your choice to stay with us in Athens and your kind review. We are thrilled to have met your expectations and are grateful for your high rating. We are glad you enjoyed the hotel's location and the view of the Acropolis from your room's spacious balcony. It is wonderful to hear that the service and facilities met your expectations. We apologize for the inconvenience with the lighting controls and appreciate your feedback. We will certainly consider improvements for a more convenient experience. We hope to welcome you back soon!Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: 尊敬的客人， NJV 雅典广场酒店向您致以热烈的问候。感谢您选择我们酒店作为您在雅典市中心的下榻之所。感谢您的好评！我们很高兴能成为您在市中心的首选。我们期待着很快再次欢迎您的光临！ 诚挚的问候， NJV 雅典广场酒店，市场部

酒店回复: Dear Guest,Our warmest greetings from the NJV Athens Plaza. Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay. We sincerely apologize for the noise, the shower malfunction, and any inconvenience caused. Please rest assured that we are addressing these concerns to improve our services. Regarding room allocation, we do our best to accommodate all guests fairly, and we regret if you felt otherwise. We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future.Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: Dear Guest,Our warmest greetings from the NJV Athens Plaza. We sincerely appreciate your choice to stay with us in Athens and your kind review. We are thrilled to hear that you had such a great experience. It is wonderful to know that you found the location convenient, with easy access to Constitution Square, the old streets, shopping centers, and restaurants. We hope to welcome you back again soon!Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: Dear Guest,Warm greetings from the NJV Athens Plaza. Thank you for sharing your feedback with us. We are glad you enjoyed our convenient location near Attica Mall and the wide variety of shopping options within walking distance. We appreciate your comments regarding the facilities and room condition. As our hotel has a long-standing history, we are currently planning updates to enhance comfort while preserving its charm. We are also addressing the shower drainage issue and working to improve the overall room atmosphere. Once again, we wish to thank you for being our Guest and hope to have the opportunity to welcome you back in the future.Kind regards,Marketing Department, NJV Athens Plaza

酒店回复: Dear Guest,Our warmest greetings from the NJV Athens Plaza. Thank you so much, for your wonderful review! We are truly glad to know that you enjoyed the spacious and clean room with the beautiful views of Syntagma Square and the distant Acropolis. It is also great to hear that our breakfast selection met your expectations and, of course, that our central location made it easy for you to explore the city on foot. We hope to have the pleasure of welcoming you back on your next visit to Athens!Kind regards,Marketing Department, NJV Athens Plaza