酒店回复: 亲爱的詹姆斯·YC我们很高兴听到您在我们酒店的愉快体验！ 得知我们专业的前台服务和大堂的美学风格引起了您的共鸣，我们感到非常欣慰。 非常感谢您对我们先进的服务理念和优越的地理位置的称赞。我们的目标是为客人提供奢华的体验，我们很高兴能够满足您的期望。 我们期待将来再次欢迎您的到来。此致。Liubov LQuality ManagerAnantara Plaza Nice Hotel

酒店回复: 尊敬的 M1598955****：我们很高兴得知您对我们丰富的早餐和优质的服务感到满意。提供优质服务是我们的核心价值观，我们致力于让每位客人都感到宾至如归。然而，我们很遗憾您的房间大小未能达到您的期望。满足并超越客人的期望对我们来说至关重要，如果我们未能做到，我们深表歉意。我们期待很快再次欢迎您，并致力于为您提供满足或超越您期望的住宿体验。此致Liubov LQuality ManagerAnantara Plaza Nice Hotel - A Leading Hotel of the World

酒店回复: Dear Jinjidexiaozhengzheng,We really appreciate your generous rating and kind words about your recent stay with us.On behalf of all Anantara team we wish you a wonderful Festive Season.We look forward to welcoming you back in 2026.Season's Greetings from Nice,Liubov LQuality Manager

酒店回复: 感谢您的精彩反馈！非常感谢您选择入住我们酒店，也很高兴得知您拥有愉快的体验。尼斯安纳塔拉广场酒店随时欢迎您的光临！期待您的下次光临！ 此致， Liubov L – 质量经理

酒店回复: Hello,Thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your lovely feedback with us! It has been a pleasure to welcome you, and we are delighted to learn that our hospitality and our service exceeded your expectations, giving our team the opportunity to create unforgettable memories with and for you. We are looking forward to welcoming you back to our beautiful Hotel.My warmest regards, Sabrina Botter - Training and Quality Manager

酒店回复: Dear Guest, Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness of your room and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for your time.Best regards,Lorena Cuartero - Hotel Manager

酒店回复: Dear Mr. Caobili, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your feedback with us! We are delighted to know our location, beautiful spaces, and services exceeded your expectations, and we are looking forward to welcoming you back in our gorgeous Hotel! My warmest regards,Martina Caretta - Quality Manager

酒店回复: Dear Guest, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your lovely review with us! We are delighted to learn that our service and hospitality exceeded your expectations; it has been a pleasure to have you as our guest, and we are looking forward to welcoming you back in our beautiful Hotel. My warmest regards, Lorena Cuartero - Hotel Manager

酒店回复: Hello, Thank you for your feedback. We are happy to hear that you enjoyed our service attitude, however I apologise for the efficiency issues regarding the slippers and the quality of the toiletries. We do appreciate you taking the time to give us feedback on this and reviews your points internally. We hope to welcome you back soon. Kind regards, Sabrina Botter - Training and Quality Manager

酒店回复: Dear Mr. Yaoshuiges , Thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your feedback with us – every review is precious, as it gives us the opportunity to improve our service. We are saddened to know that our room seems to not have been up to our usual standards of excellency and, for this, I extend you our most sincere apologies. I hope you will soon give us another chance to welcome in our warmest “Anantara” style, in order to create the most beautiful, positive memories with and for you. In the meantime, I remain available to you shall you wish to share any further details of your experience.My warmest regards, Martina Caretta - Quality Manager