Let's start from the check-in. I booked a twin room. When we arrived, they said that for a two-person stay, the second person needed to pay an additional 80 francs for breakfast. We said the second person didn't want breakfast, but the hotel insisted that it wasn't allowed.... I negotiated with Ctrip and their solution was very good and I was quite satisfied. It's just that this hotel is particularly annoying. After checking in, I have the habit of bringing my own bed sheet. When I removed the quilt, there were several hairs. It was really disgusting 🤢. When we were ready to leave after the stay, the room needed to be checked out at 11 o'clock. We finished breakfast at 10:30 and went back to the room to tidy up. I have stayed in many hotels. Even if you check out ten or twenty minutes late, or even one or two hours late, it can be negotiated. And it wasn't even the check-out time. He said he would only give us ten minutes. If we didn't check out in ten minutes, they would charge us again. Buddy, are you crazy about money? Then I stopped doing my makeup and started helping my boyfriend pack. Another woman who looked like she was from Southeast Asia came to urge. Does the hotel have nothing else to do?... I said right away. She said no, it had to be right now. She was very arrogant. We finished packing and went downstairs. Where's the other room card? I said it was upstairs. She asked me to go and get it. Dude, did I come from afar to see your bad attitude? Is the hotel so desperate? And that woman, are you being ****** or is it strictly forbidden by the hotel that guests are not allowed to check out ten minutes late and you'll be fired?
酒店位置很好,附近吃饭、买东西的地方很近,酒店停车也很方便,免费停车就在酒店后面地面上(但是车位不多),早餐种类中规中矩,典型欧式早餐。我们住四楼,房间外面走廊上总有一股装修味,房间里面还行,房间窗口望出去就是雪山景色,十分心旷神怡,前台服务很热情,有问必答,洗澡水很大很热,非常舒服。房间里面的一次性拖鞋不是每天都会更换的,如果需要更换的话需要自己下到前台去取且需要额外3欧元,冰箱里的饮品虽然说是免费的,但是不会每天都把喝掉的都上满的。总体还算不错,我们住了三晚。
有点出乎意料,套房里竟然没有空调,室外气温高达35度,这让我们感到有些困扰。我们向前台反映了情况,但他们也只能多给我们一个电风扇。另外,房间里,特别是浴室里,晚上会飞进不少小苍蝇和飞蛾。所以,在过去的两个晚上(2025年7月2日至4日),我们都没有睡好。
酒店前台的工作人员非常友善且乐于助人!
酒店房间宽敞、干净、舒适,还有两个洗手池!
客房服务也很棒!总是能及时整理和打扫房间!
我绝对会推荐这家酒店,它距离因特拉肯东站、Coop超市步行只需10分钟。从酒店穿过因特拉肯市中心步行10分钟就能到达各种餐馆(比如中餐、印度菜、西餐,甚至还有麦当劳)!
酒店的景色也很棒!
我们夫妇海外旅游。该酒店标记4星,各方面都不错,除了贵。酒店门前是一大草坪广场,饭馆挺多,不喜洋食可去coop超市买回食品自食。瑞士coop超市19点关门。酒店距火车站步行7分钟左右。
这个酒店得景色非常美,在国内也就属于一个快捷酒店,然而问题来了,酒店相当不隔音,早上五点走廊有人走都听的非常清楚,然后酒店的牙刷和拖鞋事先并没告知是收费的,很离谱,退房时候就要钱了。😟
位置有点尴尬,离因特拉肯东其实也要走一段距离,还是推荐住因特拉肯西,吃饭购物更方便些。
但,这些都不是重点,重点是这家酒店歧视华人!之前在网上也看到类似评价没想到玩遍世界的我们第一次遇到态度这么不好非常无理的国外酒店。
起因是我们定的房间和网上照片不符,窗户数量和大小只有图片的一半,屋内感觉非常逼仄。于是下楼去前台询问有没有和图片一样的房间,能不能换一下,本着千里迢迢来旅游尽量把时间花在游玩的原则上,打算如果问了没有就算了不要浪费口舌和时间了,本来也就是晚上睡个觉的作用也不泡酒店。
但是万万没料到,我们中午左右到的应该是刚开始入住,前台一个女士回复房间全部订完了,图片上的没有了之后,从里屋冲出来一个矮矮胖胖的经理模样的中老年白人男子,上来就口气非常不好的说,你们有什么证据说明你们定的就是图片房,我们给看携程订单后,改口耍无赖说网上照片是照片只是参考,我们房间那么多不可能都一样,我们瞬间惊呆了,第一次听说这样的**逻辑,订房app上的图片可以位置朝向有点不一样,但房型内部设施和窗户居然不等于实际!当时我也有点火了,说那放不对的照片是有什么意义,没想到这个白男开始撒泼很凶地对我们说,“你们愿意住就住,不愿意住就去别的酒店 我马上给你们退房!”这是住过无数国内外大大小小酒店第一次出现赶客的态度,并且是我们都还没有说几句话也没有提出任何要求只是询问一下的情况下,毫无服务可言。我们也非常义正严辞地告诉那个白男,离不离开是我们的选择,不是你的安排!也非常感谢携程及时沟通,迫于临时没有合适的酒店选择我们还是住下来了也不想浪费时间在换酒店上了。另外还出现了早上七八点钟服务员在走廊用大功率吸尘吸吸地毯的情况,直接把人吵醒;还有打扫卫生的阿姨九点来敲门,限我们五分钟内离开房间她要开始打扫房间的离谱服务…
总之请大家避雷这家韩国人印度人非常多的歧视华人的酒店,毫无服务客人的意识,完全站在自己的角度思考方便酒店,但是对其他国家客人又笑脸相迎的嘴脸,除了门口一片大草坪风景,没有一点可取之处!
设施:功能齐全 比较老旧
卫生:早上七八点就在楼廊吸地毯 但没见卫生很突出
环境:周围安静 走路去因特拉肯东十多分钟 不是最方便的位置
服务:没有服务可言 歧视华人
先从入住开始说
定了一个双床房,到了说两人入住第二人需要再付80法郎,说交早餐费,第二人不要早餐,酒店说不要不行。。。
找携程协商携程的处理方案是很好的,我也很满意
就是酒店特别鸡肋
然后入住了之后我有带床单的习惯
拿开被子就是几根头发
真的特别恶心🤢
住完准备走了
房间十一点就让退房
吃完早饭都十点半了,回房间收拾整理
我在化妆,我男朋友在收拾行李
不到十一点就有人过来跟我说要退房了
我说好的我马上画完妆了,收拾完行李就下去
我住过这么多酒店晚退房十分二十分的甚至一两个小时 都是可以协商的
而且还没到退房的时间,他说只给我们十分钟,十分钟不退房就要再收我们费,老铁你是想钱想疯了吗
然后妆我也没再花就开始帮我男朋友收拾行李了
又来一个长得像东南亚那边的一个女的催,酒店是没别的事干了吗。。。
我说马上了,她说不行就现在,特别拽
我们收拾完下去,你另一张房卡呢,我说在楼上,她又让我去拿下来,哥,我大老远来是来看你脸色的吗,酒店是就那么活不起了吗
Let's start from the check-in. I booked a twin room. When we arrived, they said that for a two-person stay, the second person needed to pay an additional 80 francs for breakfast. We said the second person didn't want breakfast, but the hotel insisted that it wasn't allowed.... I negotiated with Ctrip and their solution was very good and I was quite satisfied. It's just that this hotel is particularly annoying. After checking in, I have the habit of bringing my own bed sheet. When I removed the quilt, there were several hairs. It was really disgusting 🤢. When we were ready to leave after the stay, the room needed to be checked out at 11 o'clock. We finished breakfast at 10:30 and went back to the room to tidy up. I have stayed in many hotels. Even if you check out ten or twenty minutes late, or even one or two hours late, it can be negotiated. And it wasn't even the check-out time. He said he would only give us ten minutes. If we didn't check out in ten minutes, they would charge us again. Buddy, are you crazy about money? Then I stopped doing my makeup and started helping my boyfriend pack. Another woman who looked like she was from Southeast Asia came to urge. Does the hotel have nothing else to do?... I said right away. She said no, it had to be right now. She was very arrogant. We finished packing and went downstairs. Where's the other room card? I said it was upstairs. She asked me to go and get it. Dude, did I come from afar to see your bad attitude? Is the hotel so desperate? And that woman, are you being ****** or is it strictly forbidden by the hotel that guests are not allowed to check out ten minutes late and you'll be fired?
而且酒店走廊一股刺鼻的装修味
刚开始有点遗憾房间不是山景房,但住下来发现这个朝向更好!房间也很干净,最重要的是离因特拉肯东站非常近,这点真是太棒了。如果下次再来,我可能还会选择住这家酒店!非常满意。
酒店在因特拉肯中心位置,位置非常好。房间大小相对来说还可以,也算整洁。但早餐非常之糟糕,选择种类非常少,只有简单的面包、奶酪、水果,而且基本都是冷的,对中国胃不太友好
大厅有一些不友好的味道 位置很好 餐厅的无菌水煮蛋很棒 就在黑玛特边上 环境很好 位置很好 以后还能有机会再去
设施:很好
卫生:很好
环境:很好
服务:很好