酒店回复: Dear Wan wan,Thank you for your loyalty and for choosing hotel Napoléon once again! We are delighted to hear that you enjoy our perfect location near the Arc de Triomphe and the Champs-Élysées. It’s wonderful to know that the charm and beauty of our historic hotel continue to make your stays special. We truly appreciate your support and look forward to welcoming you for many more visits in the future! Kind regards, The Hotel Napoléon Team
酒店回复: Dear kkmask,W ethank you so much for your wonderful feedback about your stay at the Hotel Naoléon. We're delighted to hear that you enjoyed both the location and the atmosphere of the hotel, and that our service met your expectations. It's great to know you found the room comfortable and appreciated the convenience of in-room breakfast. We're especially glad you felt the hotel offered excellent value for money We hope to have the pleasure of welcoming you back on your next visit to Paris. Warm regards, The Hotel Napoléon Team
酒店回复: Dear Guest,Thank you for your feedback about your stay at the Hotel Napoléon! We’re glad to hear that you appreciated our great location, just 100 meters from the Arc de Triomphe and a street away from shopping. We hope to welcome you back soon for another fantastic stay! Best regards, The Hotel Napoléon Team
3.8分
套房
家庭亲子
设施:有点老旧
卫生:一般
环境:都还可以
服务:都还可以
展开
酒店回复: Dear Guest,We thank you for taking the time to share your feedback about your experience at the Hotel Napoléon Paris.We regret to learn that certain aspects of your stay, particularly regarding our facilities and cleanliness, did not fully meet your expectations. Your comments have been carefully noted and will be shared with the relevant teams, as we continuously work to improve both our maintenance standards and overall guest experience.We are pleased to note that you found the environment and service acceptable, and we hope that with the improvements we are committed to making, we may have the opportunity to welcome you again and provide you with a more satisfying stay.Kind regards, The Hotel Napoléon Paris Team
酒店回复: Dear Guest,Thank you for your feedback about your stay at the Hotel Napoléon. We’re sorry to hear that your experience did not meet your expectations. Your comments regarding the room facilities and service have been noted, and we will address them with our team to ensure improvements. On a positive note, we’re glad you appreciated our prime location near the Arc de Triomphe. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, The Hotel Napoéon Team.
酒店回复: Dear Sonia,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel's excellent location. We take pride in our historic and typically French ambiance, and we're glad you appreciated it. It's great to know that you found our standard rooms comfortable and our suites interesting, especially those with a small courtyard. We strive to provide warm and friendly service, so it's delightful to hear that our staff made a positive impression on you. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! Kindest regards, The Hotel Napoleon Team
酒店回复: Dear Mr Jiaxiaoxuan, We thank you for your review about your experience at the Hotel Napoleon. The location is indeed perfect, with the iconic Arc de Triomphe and Rue de la Chambre just outside its doors. The hotel's history, dating back to its opening in 1928, adds to its charm, and the collection of paintings depicting Napoleon adds a unique touch. We are sorry that you found the equipment may be a bit old and the rooms not particularly spacious, the hotel strives to provide a comfortable and enjoyable stay for its guests. Additionally, the inclusion of a free mini bar is a nice perk that adds value to your experience. Hoping to have the pleasure of welcoming you back. The Hotel Napoleon Team
4.0分
高级房
商务出差
房间比较小,早餐带3岁的小孩去吃也要收费30欧一个。
展开
酒店回复: Dear Guest, Thank you for your feedback about your stay at the Hotel Napoléon.We would like to clarify that breakfast is complimentary for children under the age of 3. If you were charged for your child’s breakfast, this appears to be a billing error, and we sincerely apologize for the inconvenience. Please don’t hesitate to contact us directly so we can review and correct the charge if necessary.Regarding the room size, our accommodations range from approximately 15 m² to nearly 40 m², and we would be happy to assist you in selecting a room that best suits your needs for any future stay. Our team is always available to provide personalized recommendations.We hope to have the opportunity to welcome you again!Kind regards, The Hotel Napoléon Team
已经是第5次入住这家酒店了。 地理位置极佳, 出门就可以看到凯旋门。 酒店挨着香榭丽大道, 又有地铁站加持。 酒店快百年了, 但内部装修很好。 这也是为啥一直选择入住这家酒店的原因。
步行500m内有凯旋门、卡地亚、lv、米其林、汉堡王、麦当劳、24小时咖啡馆和最救命的中餐馆。酒店装修氛围很好,服务热情,沙发床和双人床一样大。早餐种类一般,服务很好,也可以送到房间。这个价位的酒店个人觉得性价比极高。
非常棒且方便的酒店!!靠近购物区和主要旅游景点。
地理环境位置优越,来巴黎住的首站,多次入住,只要逛街很方便,就在老佛爷一条街,凯旋门上
设施:有点老旧
卫生:一般
环境:都还可以
服务:都还可以
房间设施比较陈旧,窗帘是坏的,拉不拢,服务员面部表情冷漠!房间设施陈旧,位置不错,距离凯旋门步行100米
酒店位置绝佳!离香街步行只需3分钟,离凯旋门步行仅需1分钟。但其又地处相对安静、交通便利的街道上。酒店很有历史,是典型的法式酒店。标间不大,床很舒服。酒店套房很有趣,有的会有个小庭院。酒店所有服务人员的态度都很热情友善。
不仅仅针对这家酒店,我在选择房间时,希望能有个选项,可以在网站的平面图上,根据视野来选择具体的房间,并且能选择楼层。
位置绝佳,出门即看凯旋门和香街。酒店是1928年开设,里面很多拿破仑的画作。设备有点老,房间不大。免费mini bar。
房间比较小,早餐带3岁的小孩去吃也要收费30欧一个。