酒店回复: Dear Guest, Thank you for sharing your feedback. We're glad to hear that you appreciated our convenient location near the train station and shopping center, as well as the cleanliness of the hotel.We look forward to welcoming you again in the future.Best regards,Hubert Chołociński, Operation ManagerVienna House by Wyndham Andel's Cracow
酒店回复: Dear GuestThank you for taking the time to share your feedback and for choosing our property for your stay. We’re glad to hear you appreciated our convenient location next to the train station.We're sorry to learn that some aspects of your experience did not meet your expectations. Your comments regarding the room amenities, cleanliness, bedding, and breakfast are valuable to us, and we will share them with the relevant teams to help us improve.We hope you will consider staying with us again in the future – we would love the opportunity to provide you with a more satisfying experience.Best regards,Hubert ChołocińskiOperation Manager
酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location near the shopping mall and the Old Town, as well as the cleanliness and hygiene of our hotel.We value your comments regarding the amenities provided in the room. We understand that expectations can vary based on cultural differences, and we will certainly consider your feedback as we continue to review and improve our guest services.Regarding the water supply, we offer complimentary mineral water on the first day of stay as part of our welcome package, and additional bottles are available for purchase if needed. We apologize for any inconvenience this may have caused.Once again, thank you for your constructive feedback, and we hope to welcome you back in the future.Best regards,Hubert Chołociński, Operation ManagerVienna House by Wyndham Andel's Cracow
附近100米就是火车站和购物中心，交通方便，干净卫生
酒店位置很好，地处市中心，步行几分钟就能到主要景点。早餐选择丰富，我的房间也很宽敞。
唯一美中不足的是房间里没有熨斗和熨衣板，即使要求了也没有提供。你需要下到负一层去使用熨衣房，我觉得这很不方便。
在火车站旁边交通便利，几乎无服务，设施中规中矩。茶几设施非常俭朴，无熨斗，卫生一般，床品一般。早餐一般。
酒店就在购物中心里面，从车站出来穿过购物中心就能到，晚上回去也感觉很安全。里面还有日式餐厅，可以吃到日本料理。
酒店很漂亮，就在商场对面，离火车站也很近，步行10分钟就能到广场。酒店的一切都很美好。
酒店位置很好，旁边就有个大商场。老城区走路都可到达。干净卫生，提醒一下中国同胞，牙膏牙刷、拖鞋没有是自然的，但我没想到连梳子也没有。然后矿泉水只有第一天有，后面几天都要付费5兹罗提一瓶水。还有就是提早入住要收费100兹罗提。
酒店地理位置绝佳，员工都面带微笑，服务周到，早餐也非常棒。
很喜欢酒店的位置，房间也很干净。工作人员态度很好。推荐入住！
一家很棒的酒店，离市中心很近，而且离车站比谷歌地图上显示的还要近。旁边还有个商场，方便购物。
酒店离格伦尼车站超级近，到市中心也只要几分钟。